Otis & Reds
85 Main St, Phelps
(315) 548-7337
Recent Reviews
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Food wasn't good at all. Won't be back.
Atmosphere: 2
Food: 2
Service: 3
Food was fantastic! One of the workers knows I love the bubbles in the pizza so he specifically does not pop them for me ❤️. I love crispy wings - these were perfectly crispy with their house mild sauce. The workers are always pleasant and work really well together making for a great experience. The kids also love the arcade!
Atmosphere: 5
Food: 5
Service: 5
I was threaten by a person i've never met who is a regular and an employee at the shop. Management informed me that they don't personally have a problem with him so they don't really care. Sad to see them let violent people do business here. Pizza isn't that great either, much better places around
Atmosphere: 1
Food: 2
Service: 1
Otis and Lisa Pizza do not hold back on toppings and fill their sandwiches, not just all bread like so many places these days! Their wings are giant and so many specialty sauce options. Great food at a great price!
Have been here several times now. Mostly due to hearing good things about the place from others the first time. I continued to return due to being in agreement that they do make good food. Also due to the variety on the menu. So many things left I want to try. Great job guys.
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming here every Friday for the last month to a fish fry. We get a double fish fry and usually get fries with it but today we paid the up charge to get it with onion petals. The last few times we came the fish was amazing! Thick, white meat, fried perfectly with the best coating. Crunchy yet delicious and not at all over cooked. We also drive from Newark to pick it up. And it’s always been so so good. Today, I’m not sure what was going on. Made the order for a double fish with the onion petals. Picked the food up, went back home and both pieces of fish were so overly cooked and thin. They broke apart like a pork rind or a chip. Zero meat except for one little part in the center, it had to of been cooked completely away. So we called back, the guy that answered said he would have the cook remake it. So I drove back out. Brought the previous fish so they could see for themselves. Picked up the second batch that was just remade. Walked to the car and it was made exactly the same way. Cooked so long it was almost see through, it was completely hard as a pork rind and no meat. I didn’t want to go back in for the third time. Figured I already paid 25.80 for the food plus two trips from Newark to the restaurant and I just considered it a loss. I tried to eat what I could but it was definitely inedible. I really hope whoever was cooking tonight isn’t there next Friday because I’d love for the fish to be cooked the way it has been the last few times I’ve been here. Today was just a bust and it was definitely not good but I’m willing to try again because I do know what the quality could be and has been until tonight. First three pics were from the first fish fry. Last 3 pics were of the remade fish fry.
Atmosphere: 5
Food: 1
Service: 3
The Bill Dill was dill-lightful. It has the perfect blend of flavors. I relished every bite.
Pizza is delicious here. Great sauce, crust is perfect, loved that the pepperoni was fresh too. Plus, they've got some fun games to play in the arcade!
Atmosphere: 5
Food: 5
Service: 5
Customer service… great. Food….great. A must if your in Phelps!!
Atmosphere: 5
Food: 5
Service: 5
One thing to watch is amount of Montreal seasoning . Bought pizza with extra steak and was way too salty. I feel it was a one time mistake, because pizza’s are usually great!
John
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
i wanted pizza while camping and convinced my family to come here, and it was delicious. we got a cheese pizza and pepperoni pizza and both were so good, I'm definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
The food is awesome. BEST WINGS EVER!! I live in Cayuga and it's well worth the 30 minute drive to feast out on these wings. My favorite wing flavor is the Midlakes, slightly spicy. But with all the different wing flavors they offer, you are bound to find a favorite for your palette. Don't just stop at the wings. The pizza is amazing! Fresh soft dough, and made to order. The crew at Otis & Lisa's now what they are doing. GREAT JOB!!
Atmosphere: 5
Food: 5
Service: 5
Great pizza, friendly service, clean environment! We will be back!
Atmosphere: 5
Food: 5
Service: 5
Ordered wings (mild buffalo and tangy carolina) and a pepperoni pizza both were 10/10! The pizza crust was perfect. Seasoned just right. Not greasy! The wings, they were AMAZING! Crispy and perfectly sauced! So much flavor! Will be ordering again!
The wing flight was delicious, can tell it is made with love. Try the Josh Allen!!
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