Amazing staff and customer service at this location! Visiting from out of town
Atmosphere: 5
Food: 5
Service: 5
Not Dracula
Watched a barista spend a few hours getting his friends free drinks and coffee by giving them other peoples’ orders and remaking them apologizing for a faulty label machine. I guess if you mind waiting a bit longer, be friends with that guy.
Atmosphere: 2
Food: 5
Service: 1
Tom Hammond
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Ella
Best customer service I’ve had at a Starbucks yet and very delicious
Atmosphere: 5
Food: 5
Service: 5
Jeffrey Pulver
One of the better locations in the area.
Atmosphere: 4
Food: 4
Service: 4
vincent
I love how I am able to walk to it, and if I went to a parade or something I can stop by and get a drink.
Atmosphere: 5
Food: 5
Service: 5
Hayden
It was the best Starbucks I’ve ever been at!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Auran Paw
I always order Mango Dragon , fruit lemonade I never had a problem getting it but today it’s so watery and the lemonade was not lemonade just too much limes in there one of my Togo drinks 😔☹️
Food: 5
Gym Fox
Love this Starbucks - mostly here on Saturday mornings and I always look forward to it.
Atmosphere: 5
Service: 5
Taylor Gerhart
The staff is always on top. They are fast, friendly and make sure everything is right! My favorite location.
The baristas here work magic. No matter how crazy the day is, they make me so freaking happy and are so soothing
Atmosphere: 5
Food: 5
Service: 5
Yuyun Simkins
Great location ?
Atmosphere: 4
Food: 4
Service: 4
Bob H
My favorite Starbucks in Rochester.Excellent baristas that always provide excellent, friendly service with a smile!
Atmosphere: 5
Food: 3
Service: 5
Matt Myers
Seconding the other 2/5 star review someone left yesterday: I'm here in Pittsford for the second time for another multiple day trip, this time my mother came along who also had work to do with her laptop. On my previous trip all the power outlets seemed to be working - this trip none of them are. I returned in the evening with a charged laptop, that dies quickly because it's an old laptop-battery, and enjoyed the warm sun on the patio until it died. Then I went inside to just think, write on my phone, and people watch a bit. During the hour or so I was inside there - where it was fairly empty compared to capacity, there was no less than 3 people who were looking for/needing power for their laptops, not all of them who had ordered yet - but none of them stayed once they learned there was no power; presumably they had something important and urgent to prepare for so they wanted to get their laptop setup and ready for that. If anything it'd be courteous to put a sign at the registers to let people know the outlets are no longer working/not currently turned on, so if patrons are expecting them to work as they used to be reliable, then you're not causing them problems. I realize in the short term it will may free up some seats during peak hours, if that's a conscious goal, though over the long-term it's going to teach/train people it's not a reliable stop/option; I guess Starbucks can look at their balance sheet and see how that's working out, though it's difficult to factor in externalized qualitative factors. If I stay longer with my laptop I usually buy a few drinks, and when life's rougher and I'm getting my "treat" drinks they're usually $9+ and where I try to remember to tip staff $1; I live with severe chronic pain and so moving around a lot isn't great for me either - where routine is critical to the potential of my having less bad days.
Atmosphere: 5
Service: 5
Ashar Rahman
Very friendly staff and good atmosphere. Lots of space to work. My biggest complaint is that many of the outlets do not work frequently as if a breaker trips. I have tested many and it makes it difficult to work since a laptop is required for most tasks and it means your stay will be cut short.
Amazing staff and customer service at this location! Visiting from out of town
Atmosphere: 5
Food: 5
Service: 5
Watched a barista spend a few hours getting his friends free drinks and coffee by giving them other peoples’ orders and remaking them apologizing for a faulty label machine. I guess if you mind waiting a bit longer, be friends with that guy.
Atmosphere: 2
Food: 5
Service: 1
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Best customer service I’ve had at a Starbucks yet and very delicious
Atmosphere: 5
Food: 5
Service: 5
One of the better locations in the area.
Atmosphere: 4
Food: 4
Service: 4
I love how I am able to walk to it, and if I went to a parade or something I can stop by and get a drink.
Atmosphere: 5
Food: 5
Service: 5
It was the best Starbucks I’ve ever been at!!!!!!
Atmosphere: 5
Food: 5
Service: 5
I always order Mango Dragon , fruit lemonade I never had a problem getting it but today it’s so watery and the lemonade was not lemonade just too much limes in there one of my Togo drinks 😔☹️
Food: 5
Love this Starbucks - mostly here on Saturday mornings and I always look forward to it.
Atmosphere: 5
Service: 5
The staff is always on top. They are fast, friendly and make sure everything is right! My favorite location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The baristas here work magic. No matter how crazy the day is, they make me so freaking happy and are so soothing
Atmosphere: 5
Food: 5
Service: 5
Great location ?
Atmosphere: 4
Food: 4
Service: 4
My favorite Starbucks in Rochester.Excellent baristas that always provide excellent, friendly service with a smile!
Atmosphere: 5
Food: 3
Service: 5
Seconding the other 2/5 star review someone left yesterday: I'm here in Pittsford for the second time for another multiple day trip, this time my mother came along who also had work to do with her laptop. On my previous trip all the power outlets seemed to be working - this trip none of them are. I returned in the evening with a charged laptop, that dies quickly because it's an old laptop-battery, and enjoyed the warm sun on the patio until it died. Then I went inside to just think, write on my phone, and people watch a bit. During the hour or so I was inside there - where it was fairly empty compared to capacity, there was no less than 3 people who were looking for/needing power for their laptops, not all of them who had ordered yet - but none of them stayed once they learned there was no power; presumably they had something important and urgent to prepare for so they wanted to get their laptop setup and ready for that. If anything it'd be courteous to put a sign at the registers to let people know the outlets are no longer working/not currently turned on, so if patrons are expecting them to work as they used to be reliable, then you're not causing them problems. I realize in the short term it will may free up some seats during peak hours, if that's a conscious goal, though over the long-term it's going to teach/train people it's not a reliable stop/option; I guess Starbucks can look at their balance sheet and see how that's working out, though it's difficult to factor in externalized qualitative factors. If I stay longer with my laptop I usually buy a few drinks, and when life's rougher and I'm getting my "treat" drinks they're usually $9+ and where I try to remember to tip staff $1; I live with severe chronic pain and so moving around a lot isn't great for me either - where routine is critical to the potential of my having less bad days.
Atmosphere: 5
Service: 5
Very friendly staff and good atmosphere. Lots of space to work. My biggest complaint is that many of the outlets do not work frequently as if a breaker trips. I have tested many and it makes it difficult to work since a laptop is required for most tasks and it means your stay will be cut short.
Atmosphere: 5
Service: 5
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