The Cheesecake Factory
3349 Monroe Ave, Rochester
(585) 381-8681
Recent Reviews
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Stopped in for some sliders and the classic cheesecake. Yummy comfort food to the next level. Very good service as well. Avoided the long lineup but sitting in the bar!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Great food!
Delicious food!! BIG menu... I suggest reading and deciding before you go. So many great choices for EVERYONE!! The drinks are yummy ? The staff is friendly and make you feel welcome. ? If your tummy is full (and it will be) make SURE you take apiece of the AMAZING cheesecake home for later... soooo many flavors! The decor is fabulous, makes me feel like I'm in Egypt ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Key Lime Cheesecake, Salad, Burger, Fries, Steak
I know it's a chain but this is still a great shop worth the stars ! Excellent cheesecake with the freshest whipped cream ?. Great service and the food is consistently great. Especially love the egg white omelette and salmon dishes. The Mac balls thingy are out of this world plus many many more. Not to mention the warm bread with butter. Appetizers and pastas. All so yummy. And more cheesecake please. Parking is free and easy. Never fail ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Key Lime Cheesecake, Bistro Shrimp Pasta, Fried Calamari, Fresh Strawberry Cheesecake, Mac and Cheese, Mashed Potatoes, Burger, Fries, Oreo Dream Extreme Cheesecake, Cheesecake Counter
Great place to eat
Kid-friendliness: Very kid friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Fries, Fish
Pros: we wanted a table of 11, they managed to seat 3 people on one side of the restaurant. While seating 8 of us split into two booths which we requested and we were thankful we could salvage the night with friends.
Cons:
1)We had kids which we were trying to stand alongside so they don't run into the serving staff. One staff was pretty rude and asked us: "Could you please sit down?" Would have loved to except you guys seated us in all different spots and we came over to say hi.
2)Ordered the Steak Diane and Salmon Combination, with side salad to share. Ordered showed up as two separate entrees instead. Would have maybe been plausible if server asked us for sides option for the second entree, but nope. I was clearly looking at the combination menu. We sent back the order they basically picked half of each of the entrees and send us the combo. Not sure what they were going to do with two mangled entrees but ok! They sent back the plate while missing the side salad.
3)They charged us for a total of 3 adult entrees instead of 1. Had the manager "fix it" which resulted us being charges twice instead for the wrong entrees.
Finally on the third try they got it right.
4)Food portions shrunk prices are the same. We also ordered Kids meal, which basically was one entree item and no sides or drinks. Last time we came we had ample left overs this time we barely had any left.
Not worth coming here anymore. Basically paid to eat bread.
Atmosphere: 5
Food: 2
Service: 1
Normal cheesecake factory. Not bad just normal. Very kid friendly.
Atmosphere: 3
Food: 3
Service: 5
Never been to The Cheesecake Factory but I will certainly find another one in my travels!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Overrated on everything
Atmosphere: 3
Food: 3
Service: 3
Food was great as always. Waitress handled my mother's walker being a bit in the way wonderfully and my mother did not feel extra self conscious about it. She handled my allergies well and I was grateful of it not being a large focus.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
A little pricey
Atmosphere: 5
Food: 5
Service: 5
Best crème brûlée French toast
Atmosphere: 5
Food: 5
Service: 5
The food is amazing. I don't even need the cheesecake. I'm still going to have some, though. Lol.
Atmosphere: 5
Food: 5
Service: 5
Incredible Menu (I.e. they have “everything”)…. $24 for a main course and it’ll take you five hours to eat it all. I had the Meatloaf and Mashed Potatoes— Delicious. .A+
Atmosphere: 5
Food: 5
Service: 5
Usually food is great, but had to send back my chicken bellagio because it wasn't cooked all the way. Truffle honey chicken was a bit off to, but we just ate it. I took mine home by the time the fresh food came out. Cherry cheesecake was awesome as always.
Parking: Very busy parking lot. Might have to park a distance and walk.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Bellagio
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