The employees at this location are consistently rude and inattentive. Every time I place an order, there’s always a problem, and the staff seem indifferent. I visit about four times a week and spend around $13.80 for two medium drinks, but I won’t be coming back. Good customer service is essential for a business, and if it doesn’t improve, I doubt this location will last. I hope the manager takes this feedback seriously and makes the necessary changes. Clean the tables they are always dirty and sticky! Yuck!
Atmosphere: 1
Food: 1
Service: 1
Young Sang Park
Service not good
Atmosphere: 3
Food: 4
Service: 1
Hannah Lee
The quality has gone down lately. The last drink I got here the boba was just mush. It was way overcooked. Which also took away any flavor that’s supposed to be in the tapioca pearls.
Atmosphere: 4
Food: 1
Service: 4
Geronimo Villamil
I accidentally spilled milk tea and then the employees proceded to hand me multiple paper towels and told me clean it myself.After trying to clean it, I asked if I could get at least get some kind of discount since I did not get to drink anything. They told me no and that if I wanted another one, I had to pay full price for it. After trying to reason with them, they told me that it wasn't their problem and that I was rude. Worst customer service I have ever experienced and I won't be returning ever again!
Atmosphere: 1
Service: 1
Miranda Dai
on March 31st my daughter and her classmate bought milk tea. most of them got sick second day. They threw up with low fever.
Atmosphere: 3
Food: 1
Service: 3
Akila Iyer
WELL CRAFTED DRINKS!!We ordered lychee crush with boba. The taste, flavor and sweetness was spot on. The boba was soft and chewy. The place is spacious and clean. The workers were friendly and respectful. Very nice ambiance and decor. Highly recommend the store.
Atmosphere: 5
Food: 5
Service: 5
Sophia Santaniello
Went there a few weeks ago, drinks were amazing, but customer service was not very good, unwelcoming
Atmosphere: 3
Food: 5
Service: 2
Selwyn Hemmings
Warm atmosphere ordered online for pickup, went to store was ready to pickup. Got the lychee slush with coconut ? jelly delicious will be back.
Atmosphere: 5
Food: 5
Service: 5
Hushra
The place was nice and clean. Also the workers were warm and friendly. They were ready to help to select the best drink. I ordered dirty brown sugar milk tea and it was delicious.You can select the ice level, sugar level and your favorite topping for the drink.They gave me 10% discount for the Paris Baguette bill.
Daniella Rad
The worker was extremely sweet and very warm and friendly. my friend didn’t know what to buy since it was her first time but she was so patient and was giving her a list of options based on her likings. very much would come again best service and experience i’ve had in a while.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Milk, Passion Fruit, Milk Foam Dirty Brown
Every time I go into this bubble tea store, the employees are friendly, the atmosphere is clean, and my drink is always perfect. They can even make drinks without sugar! Thank you for making my day brighter!
Atmosphere: 5
Food: 5
Service: 5
Rebecca
Love the strawberry green tea! I wish they would bring back the aloe topping! I loved that!
J C
Extremely friendly and supportive staff. The teas are delicious especially the Bubble Milktea and Passionfruit Greentea. We enjoyed the experience there. It’s our favorite boba shop.
Kyle
My Favorite drink is Peach Green tea 30% sugar with regular Ice. You can really taste great tea from this store. My new Bubble tea spot, a very convenient location inside Plainview Shopping Centre.
The employees at this location are consistently rude and inattentive. Every time I place an order, there’s always a problem, and the staff seem indifferent. I visit about four times a week and spend around $13.80 for two medium drinks, but I won’t be coming back. Good customer service is essential for a business, and if it doesn’t improve, I doubt this location will last. I hope the manager takes this feedback seriously and makes the necessary changes. Clean the tables they are always dirty and sticky! Yuck!
Atmosphere: 1
Food: 1
Service: 1
Service not good
Atmosphere: 3
Food: 4
Service: 1
The quality has gone down lately. The last drink I got here the boba was just mush. It was way overcooked. Which also took away any flavor that’s supposed to be in the tapioca pearls.
Atmosphere: 4
Food: 1
Service: 4
I accidentally spilled milk tea and then the employees proceded to hand me multiple paper towels and told me clean it myself.After trying to clean it, I asked if I could get at least get some kind of discount since I did not get to drink anything. They told me no and that if I wanted another one, I had to pay full price for it. After trying to reason with them, they told me that it wasn't their problem and that I was rude. Worst customer service I have ever experienced and I won't be returning ever again!
Atmosphere: 1
Service: 1
on March 31st my daughter and her classmate bought milk tea. most of them got sick second day. They threw up with low fever.
Atmosphere: 3
Food: 1
Service: 3
WELL CRAFTED DRINKS!!We ordered lychee crush with boba. The taste, flavor and sweetness was spot on. The boba was soft and chewy. The place is spacious and clean. The workers were friendly and respectful. Very nice ambiance and decor. Highly recommend the store.
Atmosphere: 5
Food: 5
Service: 5
Went there a few weeks ago, drinks were amazing, but customer service was not very good, unwelcoming
Atmosphere: 3
Food: 5
Service: 2
Warm atmosphere ordered online for pickup, went to store was ready to pickup. Got the lychee slush with coconut ? jelly delicious will be back.
Atmosphere: 5
Food: 5
Service: 5
The place was nice and clean. Also the workers were warm and friendly. They were ready to help to select the best drink. I ordered dirty brown sugar milk tea and it was delicious.You can select the ice level, sugar level and your favorite topping for the drink.They gave me 10% discount for the Paris Baguette bill.
The worker was extremely sweet and very warm and friendly. my friend didn’t know what to buy since it was her first time but she was so patient and was giving her a list of options based on her likings. very much would come again best service and experience i’ve had in a while.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Milk, Passion Fruit, Milk Foam Dirty Brown
Restaurantji Recommends
My pearl milk tea is perfect (even at 50% sugar)
Parking: Convenient parking
Atmosphere: 5
Food: 5
Service: 4
Every time I go into this bubble tea store, the employees are friendly, the atmosphere is clean, and my drink is always perfect. They can even make drinks without sugar! Thank you for making my day brighter!
Atmosphere: 5
Food: 5
Service: 5
Love the strawberry green tea! I wish they would bring back the aloe topping! I loved that!
Extremely friendly and supportive staff. The teas are delicious especially the Bubble Milktea and Passionfruit Greentea. We enjoyed the experience there. It’s our favorite boba shop.
My Favorite drink is Peach Green tea 30% sugar with regular Ice. You can really taste great tea from this store. My new Bubble tea spot, a very convenient location inside Plainview Shopping Centre.
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