Sawasdee Thai Elevated
395 S Oyster Bay Rd, Plainview
(516) 261-9346
Recent Reviews
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My wife and I got very sick from this place. We were hesitant to write a review because the owners are very defensive and take no ownership of the honest feedback. Instead of trying to make it better, they blame the customer (Look at all the negative reviews and their responses - it’s very strange how they handle negative feedback). I’m not sure where they learned “customer service”, but it doesn’t do them any favors. Take responsibility, connect with your customers, invite them back and make it right. I strongly suggest staying away until they can fix their attitude. You’ve been warned.
Atmosphere: 3
Food: 1
Service: 1
Ordered stir fried basil chicken - very disappointed with this dish. Chicken was chewy, overcooked and lacked flavor. When we called the restaurant - the manager was rude, unprofessional and not accommodating whatsoever. Food is also overpriced. Coming here for years and the food quality was declined considerably - will not be returning.
Food: 1
Service: 1
The Golden Bags and BBQ Pork appetizers were delicious, as was the Thai Iced Tea. The Rama Chicken and Slow Braised Short Rib Massaman Curry were also great. Service was nice and the atmosphere was modern and clean. Would go back!
Our party of 3 really liked this beautifully designed restaurant. Such a nice environment for dining and conversation. Drinks were good..sake and beer. Apps were large and so carefully prepared. Seared dumplings, soups, satay were excellent, enhanced with tasty sauces. Entrees of red curry and shrimp fried rice were nicely sized and carefully prepared Servers were attentive and skilled. We are from out of town and will definitively return someday.
I used to really like this place and ordered often, but my latest order was a huge letdown. The portions are way smaller than they used to be, even though the prices are higher. On top of that, the beef was overcooked and chewy. I called to ask about it and was told the portions haven’t changed, but that’s just not true—I’ve been ordering here long enough to know the difference. Very disappointing, and not worth the money anymore.
Food: 3
Service: 3
A great find. Try the strawberry soda. Made with fresh strawberries.
Atmosphere: 5
Food: 5
Service: 5
Amazing service. Amazing food and drink 🍸. Great atmosphere.
We ordered through Uber Eats and requested medium spicy, but when the food arrived, it was inedible. When we called the restaurant, they said nothing could be done—extremely bad customer service and horrible food.
Atmosphere: 3
Food: 1
Service: 1
Charged a big group 20% gratuity for 2 adults+ 2 elementary school kids + a 5year old. So if you are a couple with 3 kids, know that you are in a large group in their mind
Great place, Great food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Beware. Order to go or on uber eats. Expect half portions!!!!
Atmosphere: 5
Food: 5
Service: 5
A very nice place, but the service was very rushed. Did not give us time to sit and relax and look over the menu.
Our server Lalita was absolutely unprofessional and disrespectful. If she ever disrespected my clients as we were treated here tonight- absolute removing from my business. Food was good but service was not. Disappointing. Get better staff. Check# 55. 6.23.25. Lolita if you dont like your job ...go elsewhere. Digusting behavior.
Atmosphere: 5
Food: 4
Service: 1
We've tried a handful of thai restaurants around this part of the island, and this restaurant offers the most consistent quality of food and service every time. Price is decent and serving size is fine. If anyone asks if I know a good thai place then this will certainly be high on the list.
Atmosphere: 5
Food: 5
Service: 5
Very good food, excellent service, very pleasant staff, I would recommend this to anyone that enjoys Thai food
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