HOLY COW! What a cake they made me for my mom’s surprise 60th Elvis Presley themed birthday party! The staff and cake decorator really know how to put a cake together. From the flavors, colors, sayings, and designs!!! YOU MUST check out sweet karma desserts if you’re ever on the island. I was amazed when I walked in there, but then when I opened my own cake!!! WWWOOOWWW. Only issue I had was the birthday girl wanted the car TAKE HOME ?? but it got eaten at the party. So I had to call back to hope and pray the cake decorator wouldn’t mind making one more pink Cadillac rice crispy car with incredible fondant work.This bakery MADE my party and I couldn’t thank them more. I mean look at this thing!!! He even added pictures from a family trip from Graceland to tie it all together. 20/10! Thank you thank you again!!!!!!
Sweet Karma - huge disappointment! I ordered a GF birthday cake and 2 jelly donuts on Friday to pick up today. They lost the order. After keeping me waiting for about 10 minutes, they were able to give me the cake. But no jelly donuts. I didn’t want anything else so I asked for a refund. My options were to wait until til Tuesday for a manager or call GrubHub. I asked for some type of receipt saying they owed me a refund. Couldn’t do that. Then a man comes out from the back yelling at me to get out of his store. At that point I got angry and yelled back at him. Finally one of the girls working there offered to call GrubHub for me. Then they found the order and said I ordered regular jelly donuts (which I didn’t) so she gave me 2 regular jelly donuts and I left.I ordered on their website site and they’re telling me I have to call GrubHub to get a refund and then be rude about it. I like their cakes but I will never go back there.Terrible customer service.
Atmosphere: 2
Food: 3
Service: 1
Gerard B.
I enjoyed my first week or so working here until I picked up on a few things. I've gotten nothing but broken promises, no opportunity of growth or anything that would help me excel in my baking/pastry career besides "tips". I was let go for no valid reasoning and I have never experienced this in my entire years of working respectfully. I did enjoy working with my co-workers which made work more enjoyable as well as the paid lunches which was a bonus. Otherwise, management can be very cheap, i've noticed a sense of favoritism and a "what say goes" type work environment, no benefits which include health/dental care and only paid vacation until after a year. I didn’t enjoy the behind the scenes gossip and i felt as if the management is a tad racist. I took a recipe off the wall and he told me to not take things off the wall and too hang it back up like a “Dominican” (since that’s my background) and other little remarks as in “all black markers matter” when asked for a sharpie which i found very shocking.. i found the one of the managements continuously talks negativity regarding his past employers regardless of experience working their, good or bad, the back of the work area has a listening device to hear conversations when management is in the office which was confirmed by one of the cashiers up front.
Atmosphere: 2
Food: 3
Service: 2
Beth Rosenthal
Everything is good except for
Atmosphere: 5
Food: 5
Service: 5
Danielle Amodie
I ordered a Winter Wonderland cake for my daughters Sweet 16 with 7 days in advance of her party. I asked if we could change the drizzle on the outsides of the cake to which they said yes for an extra charge. I agreed and paid, but when the cake came out at the party it was the original drizzle and not the one I paid extra for. This was very upsetting. We were told the cake looked good from our guests, but it was dry. We tried reaching out to the company & we never heard back. I wasn't looking for a reimbursement, I just wanted an apology and i couldn't even get that. I think for what this cake cost and the extra i paid the least they could have done was reach out and apologize. Since they couldn't do that I give them a 1 star rating for no customer service, not giving us what we paid for in addition to a dry cake for $556 to serve to our guests.
Atmosphere: 1
Food: 1
Service: 1
Mina Lipsky
I was hosting a wedding celebration and needed to order some Gluten Free desserts. I got the Karma cups and could not be happier. They are absolutely delicious and were thoroughly enjoyed by all. I highly recommend this dessert and am planning to reorder for our thanksgiving dinner!
Food: 5
Service: 5
Real Estate Lainie Greenberg
Exellent gluten free desserts at a reasonable price. Definitely will go back regularly.
Tre Harris
Brian designed our dream cake for our October Friday the 13th wedding. We went in with some ideas, bits and pieces from multiple photos and what was created blew our minds. Everyone was speechless when it came out. Aside from the delicious taste of the cake itself the details and time that was poured into it is one that we truly appreciate and love. We been to the shop multiple times before the wedding just to grab some goodies because everything is tasty and above the typical/traditional desserts you’d expect. Highly recommended bakery for sure.
Jennifer McGivern
We were blown away by the utter beauty of our wedding cake! We went into Sweet Karma Desserts with an idea and a few photos and let them take creative lead. The cake presented on our wedding day was more gorgeous than we could have imagined. Everyone at our wedding said it was the most beautiful cake! And it was so delicious too! Thank you to Sweet Karma. They rock!
Paula S.
Just wanted to recognize the amazing work of this bakery in Plainview, Long Island. Not only did they do a spectacular job making the perfect Mets theme cake for my husband's 60th birthday but their customer service is above and beyond. You really feel how important it is to them to get the design right for you. The best part is it tasted just as good as it looked! Thanks to the baker and team for this awesome cake and special thanks to Jen for all her help! 5 Stars all around
I needed to reach out to post this review to boast of this extraordinary feat of artwork. The owner Brian and his staff took their time to understand, helped us and guided us with suggestions to create this most magnificent work of art from my wife's 50th birthday. Here, take a look at this and tell me how beautiful that is and I'm not just speaking about my wife lol. thank you sweet karma for going way above and beyond for creating this cake for our celebration.
Chris L.
I have been going to Sweet Karma for over 15 years, since they were in East Meadow. Any birthday, anniversary, special occasion, or just a Sunday Family Dinner, we have been enjoying cakes, pastries & treats. Not only is Brian & his wife Jenn the nicest people on the planet, but the desserts are always fresh, always delicious, and everyone always asks "Where did you get this?". I recommend Sweet Karma Bakery to everyone & everyone that I cross paths with, if they are looking for amazing desserts. So many places can make nice looking cakes and/or desserts, but do not deliver in flavor, either are too sweet or are just terrible. Sweet Karma's desserts & cakes are not only beautiful, but taste good and make you want to come back over & over again.
Justine T.
Brian. You have no respect for women. You yelled on the phone, and hung up when called out for your mistakes. I'm so disgusted that a business owner would treat women like this, let alone a paying customer. I have never had a man talk to me this way. He is a liar and it is a shame that his business still stands. Brian needs to take a class on being respectful to customers and apologize for mistakes made by him. His lies are expected because of the untalented cake artist he claims to be. He did everything opposite i said. And as for the inspo pics i sent him claiming to be "hot pink, orange and white" i had proof that that was never said. My point being made clear that he is a LIAR. you also must wake up everyday lying to yourself that you own a great bakery
Laurie K.
Brian and Sweet Karma did an amazing job at creating not only the most stunning cake but one my guests are still raving about how delicious it was. I cannot thank them enough. Highly recommended
Mia G
Best bakery!! So many variety of desserts. The staff is so nice and helpful. Love this bakery will definitely be coming back!
HOLY COW! What a cake they made me for my mom’s surprise 60th Elvis Presley themed birthday party! The staff and cake decorator really know how to put a cake together. From the flavors, colors, sayings, and designs!!! YOU MUST check out sweet karma desserts if you’re ever on the island. I was amazed when I walked in there, but then when I opened my own cake!!! WWWOOOWWW. Only issue I had was the birthday girl wanted the car TAKE HOME ?? but it got eaten at the party. So I had to call back to hope and pray the cake decorator wouldn’t mind making one more pink Cadillac rice crispy car with incredible fondant work.This bakery MADE my party and I couldn’t thank them more. I mean look at this thing!!! He even added pictures from a family trip from Graceland to tie it all together. 20/10! Thank you thank you again!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Wedding Cake, Bakery
Sweet Karma - huge disappointment! I ordered a GF birthday cake and 2 jelly donuts on Friday to pick up today. They lost the order. After keeping me waiting for about 10 minutes, they were able to give me the cake. But no jelly donuts. I didn’t want anything else so I asked for a refund. My options were to wait until til Tuesday for a manager or call GrubHub. I asked for some type of receipt saying they owed me a refund. Couldn’t do that. Then a man comes out from the back yelling at me to get out of his store. At that point I got angry and yelled back at him. Finally one of the girls working there offered to call GrubHub for me. Then they found the order and said I ordered regular jelly donuts (which I didn’t) so she gave me 2 regular jelly donuts and I left.I ordered on their website site and they’re telling me I have to call GrubHub to get a refund and then be rude about it. I like their cakes but I will never go back there.Terrible customer service.
Atmosphere: 2
Food: 3
Service: 1
I enjoyed my first week or so working here until I picked up on a few things. I've gotten nothing but broken promises, no opportunity of growth or anything that would help me excel in my baking/pastry career besides "tips". I was let go for no valid reasoning and I have never experienced this in my entire years of working respectfully. I did enjoy working with my co-workers which made work more enjoyable as well as the paid lunches which was a bonus. Otherwise, management can be very cheap, i've noticed a sense of favoritism and a "what say goes" type work environment, no benefits which include health/dental care and only paid vacation until after a year. I didn’t enjoy the behind the scenes gossip and i felt as if the management is a tad racist. I took a recipe off the wall and he told me to not take things off the wall and too hang it back up like a “Dominican” (since that’s my background) and other little remarks as in “all black markers matter” when asked for a sharpie which i found very shocking.. i found the one of the managements continuously talks negativity regarding his past employers regardless of experience working their, good or bad, the back of the work area has a listening device to hear conversations when management is in the office which was confirmed by one of the cashiers up front.
Atmosphere: 2
Food: 3
Service: 2
Everything is good except for
Atmosphere: 5
Food: 5
Service: 5
I ordered a Winter Wonderland cake for my daughters Sweet 16 with 7 days in advance of her party. I asked if we could change the drizzle on the outsides of the cake to which they said yes for an extra charge. I agreed and paid, but when the cake came out at the party it was the original drizzle and not the one I paid extra for. This was very upsetting. We were told the cake looked good from our guests, but it was dry. We tried reaching out to the company & we never heard back. I wasn't looking for a reimbursement, I just wanted an apology and i couldn't even get that. I think for what this cake cost and the extra i paid the least they could have done was reach out and apologize. Since they couldn't do that I give them a 1 star rating for no customer service, not giving us what we paid for in addition to a dry cake for $556 to serve to our guests.
Atmosphere: 1
Food: 1
Service: 1
I was hosting a wedding celebration and needed to order some Gluten Free desserts. I got the Karma cups and could not be happier. They are absolutely delicious and were thoroughly enjoyed by all. I highly recommend this dessert and am planning to reorder for our thanksgiving dinner!
Food: 5
Service: 5
Exellent gluten free desserts at a reasonable price. Definitely will go back regularly.
Brian designed our dream cake for our October Friday the 13th wedding. We went in with some ideas, bits and pieces from multiple photos and what was created blew our minds. Everyone was speechless when it came out. Aside from the delicious taste of the cake itself the details and time that was poured into it is one that we truly appreciate and love. We been to the shop multiple times before the wedding just to grab some goodies because everything is tasty and above the typical/traditional desserts you’d expect. Highly recommended bakery for sure.
We were blown away by the utter beauty of our wedding cake! We went into Sweet Karma Desserts with an idea and a few photos and let them take creative lead. The cake presented on our wedding day was more gorgeous than we could have imagined. Everyone at our wedding said it was the most beautiful cake! And it was so delicious too! Thank you to Sweet Karma. They rock!
Just wanted to recognize the amazing work of this bakery in Plainview, Long Island. Not only did they do a spectacular job making the perfect Mets theme cake for my husband's 60th birthday but their customer service is above and beyond. You really feel how important it is to them to get the design right for you. The best part is it tasted just as good as it looked! Thanks to the baker and team for this awesome cake and special thanks to Jen for all her help! 5 Stars all around
Restaurantji Recommends
I needed to reach out to post this review to boast of this extraordinary feat of artwork. The owner Brian and his staff took their time to understand, helped us and guided us with suggestions to create this most magnificent work of art from my wife's 50th birthday. Here, take a look at this and tell me how beautiful that is and I'm not just speaking about my wife lol. thank you sweet karma for going way above and beyond for creating this cake for our celebration.
I have been going to Sweet Karma for over 15 years, since they were in East Meadow. Any birthday, anniversary, special occasion, or just a Sunday Family Dinner, we have been enjoying cakes, pastries & treats. Not only is Brian & his wife Jenn the nicest people on the planet, but the desserts are always fresh, always delicious, and everyone always asks "Where did you get this?". I recommend Sweet Karma Bakery to everyone & everyone that I cross paths with, if they are looking for amazing desserts. So many places can make nice looking cakes and/or desserts, but do not deliver in flavor, either are too sweet or are just terrible. Sweet Karma's desserts & cakes are not only beautiful, but taste good and make you want to come back over & over again.
Brian. You have no respect for women. You yelled on the phone, and hung up when called out for your mistakes. I'm so disgusted that a business owner would treat women like this, let alone a paying customer. I have never had a man talk to me this way. He is a liar and it is a shame that his business still stands. Brian needs to take a class on being respectful to customers and apologize for mistakes made by him. His lies are expected because of the untalented cake artist he claims to be. He did everything opposite i said. And as for the inspo pics i sent him claiming to be "hot pink, orange and white" i had proof that that was never said. My point being made clear that he is a LIAR. you also must wake up everyday lying to yourself that you own a great bakery
Brian and Sweet Karma did an amazing job at creating not only the most stunning cake but one my guests are still raving about how delicious it was. I cannot thank them enough. Highly recommended
Best bakery!! So many variety of desserts. The staff is so nice and helpful. Love this bakery will definitely be coming back!