After being a loyal customer at their Bayside, NY location since the first week it opened (and spending THOUSANDS of dollars), today was my last visit at The French Workshop. The manager offended me with a hurtful comment today when I asked about a worker that I haven't seen recently. That's okay. Betty Cake across the street, Martha's Country Bakery, and Spin Bagel will now get all of my business as they appreciate me. Good-bye!
Yianna Lindner
Love love the French workshop , my favorite place for coffee and desserts . Makes me feel like I’m in Europe . Big Selection and top quality of desserts.
Atmosphere: 5
Food: 5
Service: 5
PrettyTony
Love the deserts! Good vibe
Atmosphere: 5
Food: 5
Service: 5
Deb Dash
There was a great variety of desserts to pick from at various price points. The young lady at checkout was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Andrea Goncalves
My favorite spot to celebrate bday breakfast, the foodnis amazing the coffee delicious and their pies out of this world, everything is fresh and delicious
Jasleen Singh
This is the best place in long island amazing sitting, amazing food ( except they have very less options for vegan and vegetarian) but i love the vibe and overall atmosphere and coffee’s are delicious
Only complaint would be less vegetarian food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Croissant
Cara Weber
egg white croissant was very underwhelming. staff wasn’t nice to each other and very unprofessional with guests. overall not good vibes
giacomo the stay at home daddy
Expensive but wow is it good stuff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
김민호
So many people, but staff very fast and friendly serviced. No Waiting time
Atmosphere: 5
Food: 5
Service: 5
dylan toney
Great food but the staff is severely incompetent at this location. Gotten to the point where I take the extra drive to Wantagh where they get my order correctly the first time and don’t need to ask 5 times the same thing. Lattes are inconsistent, scolded milk, not mixed. Food heated up still cold. Store needs supervision
If I could give negative stars for service. They’d get 10
Atmosphere: 3
Food: 5
Service: 1
Ang El
Its Customer Service
I’m really disappointed with how the manager at the Bayside location treated me and my family. I simply asked to add Nutella to my Greek yogurt with granola and berries — something I’ve been allowed to do before and even offered to pay for. Instead of handling it politely, the manager focused on quoting store policies and made the whole interaction about authority and control rather than customer service. Her tone was dismissive and unprofessional, and it felt more like a power trip than good management. I’ve always liked this place, but this experience left a really bad impression.
Vishal Seth
Absolutely love the brand. What a selection. Never disappointed. Just feel the prices should come down a little.
Atmosphere: 5
Food: 5
Service: 5
Amina Shah
I came in to get a cake and asked for writing on it. They had run out of the chocolate pieces that they use to write on, so they asked of I was willing to wait, which I was. The wait was a little longer than expected, which I was fine with, but the staff apologized anyways and gave me a pastry to have in the meantime. They were really nice and attentive, such a great experience!
Atmosphere: 5
Food: 5
Service: 5
Grace McTigue
The bayside location is run by a very toxic manager named Kat. She is going to get this company sued for her behavior. She threatened me numerous times through the eight months I worked there. She uses fear mongering to “manage” employees. She has talked down to almost all my coworkers. There has been many times we did not receive breaks and work past our time with no gratitude shown. There is no respect and she gets away with highly illegal threats. If I took another sick day I would get fired (illegal). If I spoke to a coworker during down time, I would get fired. Threat after threat and I never called out and I deserved respect and appreciation, not a toxic work environment. Stella should be running the store, she is way more professional. I feel bad for all the friends I made there that were talked down to. In my 18 years of working, I have never met a worse person. It is truly sad to have been threatened on Christmas Eve. I gave my two weeks and tried to be professional, but her emotions got the best of her and she told me not to return. She has no control over her “pride” and they have given her way too much power in her position. She thinks she is untouchable. I hope one of the workers takes legal action. I do not have the energy to take this further.
After being a loyal customer at their Bayside, NY location since the first week it opened (and spending THOUSANDS of dollars), today was my last visit at The French Workshop. The manager offended me with a hurtful comment today when I asked about a worker that I haven't seen recently. That's okay. Betty Cake across the street, Martha's Country Bakery, and Spin Bagel will now get all of my business as they appreciate me. Good-bye!
Love love the French workshop , my favorite place for coffee and desserts . Makes me feel like I’m in Europe . Big Selection and top quality of desserts.
Atmosphere: 5
Food: 5
Service: 5
Love the deserts! Good vibe
Atmosphere: 5
Food: 5
Service: 5
There was a great variety of desserts to pick from at various price points. The young lady at checkout was very friendly.
Atmosphere: 5
Food: 5
Service: 5
My favorite spot to celebrate bday breakfast, the foodnis amazing the coffee delicious and their pies out of this world, everything is fresh and delicious
This is the best place in long island amazing sitting, amazing food ( except they have very less options for vegan and vegetarian) but i love the vibe and overall atmosphere and coffee’s are delicious
Only complaint would be less vegetarian food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Croissant
egg white croissant was very underwhelming. staff wasn’t nice to each other and very unprofessional with guests. overall not good vibes
Expensive but wow is it good stuff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
So many people, but staff very fast and friendly serviced. No Waiting time
Atmosphere: 5
Food: 5
Service: 5
Great food but the staff is severely incompetent at this location. Gotten to the point where I take the extra drive to Wantagh where they get my order correctly the first time and don’t need to ask 5 times the same thing. Lattes are inconsistent, scolded milk, not mixed. Food heated up still cold. Store needs supervision
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
If I could give negative stars for service. They’d get 10
Atmosphere: 3
Food: 5
Service: 1
Its Customer Service I’m really disappointed with how the manager at the Bayside location treated me and my family. I simply asked to add Nutella to my Greek yogurt with granola and berries — something I’ve been allowed to do before and even offered to pay for. Instead of handling it politely, the manager focused on quoting store policies and made the whole interaction about authority and control rather than customer service. Her tone was dismissive and unprofessional, and it felt more like a power trip than good management. I’ve always liked this place, but this experience left a really bad impression.
Absolutely love the brand. What a selection. Never disappointed. Just feel the prices should come down a little.
Atmosphere: 5
Food: 5
Service: 5
I came in to get a cake and asked for writing on it. They had run out of the chocolate pieces that they use to write on, so they asked of I was willing to wait, which I was. The wait was a little longer than expected, which I was fine with, but the staff apologized anyways and gave me a pastry to have in the meantime. They were really nice and attentive, such a great experience!
Atmosphere: 5
Food: 5
Service: 5
The bayside location is run by a very toxic manager named Kat. She is going to get this company sued for her behavior. She threatened me numerous times through the eight months I worked there. She uses fear mongering to “manage” employees. She has talked down to almost all my coworkers. There has been many times we did not receive breaks and work past our time with no gratitude shown. There is no respect and she gets away with highly illegal threats. If I took another sick day I would get fired (illegal). If I spoke to a coworker during down time, I would get fired. Threat after threat and I never called out and I deserved respect and appreciation, not a toxic work environment. Stella should be running the store, she is way more professional. I feel bad for all the friends I made there that were talked down to. In my 18 years of working, I have never met a worse person. It is truly sad to have been threatened on Christmas Eve. I gave my two weeks and tried to be professional, but her emotions got the best of her and she told me not to return. She has no control over her “pride” and they have given her way too much power in her position. She thinks she is untouchable. I hope one of the workers takes legal action. I do not have the energy to take this further.
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