Employees Serving The Food Need To Smile And Say Hello When Interaction With Customer's.....SMILE And Say HELLO .....Do It....Small Portions.....Got To Have Bigger Portions.
Staff seemed a bit disorganized and the bathroom wasn’t as clean as it could have been, but it was a bit busy so I think that’s somewhat normal. Food was as great as it always is. Definitely recommend going outside of peak hours.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
bigbing ge
Intentionally overcharged customers ( $9 order, charged $15)Just back from Plattsburgh for one day trip. I am not happy about experience in Chipotle Mexican Grill there.Yesterday, I ordered a bowl with chicken only, and the total cost was approximately $9 according to the menu. I paid using my Canadian MasterCard, but I did not receive a receipt. As I sat down to enjoy my meal, I realized that I was unsure about the food price and the applicable tax (which is 15% in Quebec).I approached the cashier and requested my receipt. After checking a few printed receipts, the cashier apologized and informed me that I had been overcharged. Without asking for my card number or order details, he remember my ordering (??). It was lunch time, very busy time.While I understand that honest mistakes can happen, I find it concerning that the cashier seemed aware of my order without any additional verification. Charging me $11.50 for beef and an extra $2.50 for Guacamole intentionally is unacceptable. Just because I am a visual Asian holding a Canada Mastercard???
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chipotle Chicken Bowl
Melissa Wrisley
Food is good, but the app has had so many issues lately that we have stayed away.
Atmosphere: 4
Food: 4
Service: 3
Jane Lincourt
Our go-to place for good quality, great tasting food at very reasonable prices!Vegetarian options: Veggies, rice, beans are always an option with most dishesDietary restrictions: Gluten free options such as white and brown rice available.
Atmosphere: 3
Food: 5
Service: 4
Dan Dom (danprdom)
Great quality and fresh food. Great food.
Atmosphere: 4
Food: 5
Service: 5
Bryanna Mae
Love the food but there is no experience when coming it's too fast and you can't always enjoy sitting and eating. Not much room for moving around and having people waiting for food separated from people who are sitting and eating.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Burrito Bowl
Steve Patrick
Food was cold, only about 10 little pieces of chicken on each bowl. The chips were completely stale. For 50 bucks after tip for 2 bowls and some stale chips was absolutely ridiculous. Won't ever order online from there again. The only way to get them to make it right is to be there in person. What a waste of
Food: 2
Ricardo Macpherson-Ortiz
Healthy stop before
Atmosphere: 5
Food: 5
Service: 5
Abigail Allen
I asked for extra cheese and they DELIVERED. ??? The night crew from 09/25/23 deserves a raise, they seem like such a fun crowd to work with!!! Great environment and great food. Keep up the good work guys, I will be
solid if u know what you are there for. Not the best authentic Mexican, but thats an obvious note.
Jane M.
Beef in my veggie bowl. Not sure how it got there but never happened before at a chipotle
Nikolaos Mikedis
Terrible service and attitude. Chicken was almost frozen. Price is ridiculous, we spent $120 for 4 people for minced meat and veggies, still hungry. Went next door to some wing place and was less than half price for actual cooked
Atmosphere: 2
Food: 1
Service: 1
Deana C
It was my first visit, so really didn't know how it worked. Despite there being a long lunch line-up, the staff took the time to explain everything to us and kept the line moving quickly. None of the tables had been cleaned, but despite that, we really enjoyed it. The food was fast and really good.
Atmosphere: 3
Food: 5
Service: 5
Blu
The one black girl always has the worst attitude I am always polite and she is very rude. Also stop asking the next 3 things people want if you are just going to forget and ask again 1 second after the burrito is
Employees Serving The Food Need To Smile And Say Hello When Interaction With Customer's.....SMILE And Say HELLO .....Do It....Small Portions.....Got To Have Bigger Portions.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Burrito Bowl, Chicken Burrito Supreme, Fresh Bowl
Staff seemed a bit disorganized and the bathroom wasn’t as clean as it could have been, but it was a bit busy so I think that’s somewhat normal. Food was as great as it always is. Definitely recommend going outside of peak hours.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
Intentionally overcharged customers ( $9 order, charged $15)Just back from Plattsburgh for one day trip. I am not happy about experience in Chipotle Mexican Grill there.Yesterday, I ordered a bowl with chicken only, and the total cost was approximately $9 according to the menu. I paid using my Canadian MasterCard, but I did not receive a receipt. As I sat down to enjoy my meal, I realized that I was unsure about the food price and the applicable tax (which is 15% in Quebec).I approached the cashier and requested my receipt. After checking a few printed receipts, the cashier apologized and informed me that I had been overcharged. Without asking for my card number or order details, he remember my ordering (??). It was lunch time, very busy time.While I understand that honest mistakes can happen, I find it concerning that the cashier seemed aware of my order without any additional verification. Charging me $11.50 for beef and an extra $2.50 for Guacamole intentionally is unacceptable. Just because I am a visual Asian holding a Canada Mastercard???
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chipotle Chicken Bowl
Food is good, but the app has had so many issues lately that we have stayed away.
Atmosphere: 4
Food: 4
Service: 3
Our go-to place for good quality, great tasting food at very reasonable prices!Vegetarian options: Veggies, rice, beans are always an option with most dishesDietary restrictions: Gluten free options such as white and brown rice available.
Atmosphere: 3
Food: 5
Service: 4
Great quality and fresh food. Great food.
Atmosphere: 4
Food: 5
Service: 5
Love the food but there is no experience when coming it's too fast and you can't always enjoy sitting and eating. Not much room for moving around and having people waiting for food separated from people who are sitting and eating.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Burrito Bowl
Food was cold, only about 10 little pieces of chicken on each bowl. The chips were completely stale. For 50 bucks after tip for 2 bowls and some stale chips was absolutely ridiculous. Won't ever order online from there again. The only way to get them to make it right is to be there in person. What a waste of
Food: 2
Healthy stop before
Atmosphere: 5
Food: 5
Service: 5
I asked for extra cheese and they DELIVERED. ??? The night crew from 09/25/23 deserves a raise, they seem like such a fun crowd to work with!!! Great environment and great food. Keep up the good work guys, I will be
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
solid if u know what you are there for. Not the best authentic Mexican, but thats an obvious note.
Beef in my veggie bowl. Not sure how it got there but never happened before at a chipotle
Terrible service and attitude. Chicken was almost frozen. Price is ridiculous, we spent $120 for 4 people for minced meat and veggies, still hungry. Went next door to some wing place and was less than half price for actual cooked
Atmosphere: 2
Food: 1
Service: 1
It was my first visit, so really didn't know how it worked. Despite there being a long lunch line-up, the staff took the time to explain everything to us and kept the line moving quickly. None of the tables had been cleaned, but despite that, we really enjoyed it. The food was fast and really good.
Atmosphere: 3
Food: 5
Service: 5
The one black girl always has the worst attitude I am always polite and she is very rude. Also stop asking the next 3 things people want if you are just going to forget and ask again 1 second after the burrito is
Atmosphere: 1
Food: 2
Service: 1