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“My new warm weather drink is a frozen hot chocolate the way I order it a frozen hot chocolate with 3 pumps or shots of certain flovoring, French vanilla, Irish cream, or Raspberry, what I don't like is the extra chocolate that they add to the inside of the cup it takes away the flavor of the shots that I asked for, and if prices keep going up, I might not be able to afford going there anymore otherwise I really enjoy going there“
“first timer here: i’m sitting in your parking lot rn and i’m pleased you actually stirred my iced latte instead of giving me warm espresso on the bottom, syrup sticking to the edges of the cup, and cold milk on top. so many dunkin’ donuts do this and it drives me crazy. BUT YALL ARE SUPERIOR. KEEP MIXING PPLS ICED DRINKS PROPERLY LADIES???“
“First time in a long time that I went to the Dunkin on Route 3. It of course was a little bit of a wait since their drive thru is always busy but wasn't horrible. The lady at the window had great customer service and my Iced Latte was made perfectly! ?“
“You know, America really runs on donuts, and the ones here are quite good! My absolute favorites are the crème donuts and the Boston cream. But I must say, the coffee is a bit too bitter for my taste. I found it impossible to drink black coffee without adding some syrup, sugar, or milk but i recommend 3:7 is good . A little splash of half-and-half helped a bit, though. The service at this location is always very nice; the ladies are really sweet and welcome you with a smile. If you are in the area, definitely worth stopping by for the donuts!“
“I love dunkin I am a senior been going for years. I feel now that.there isnt any good special s if there is have to go one there app on line to get the special. Well lots of our seniors dont have these apps . Dont think its fair please try to help“
“I recently visited the Dunkin’ at 1 Archie Bordeau Rd in Plattsburgh—and the service was nothing short of outstanding. The moment I walked in, the energy was vibrant, but what truly stood out was Manager Kayla. Her warm, genuine smile and friendly welcome made me feel like more than just a customer. She took the time to chat, checked that everything was perfect, and her upbeat attitude set the tone for the whole visit.
The team worked together seamlessly—my order arrived quickly and just as I asked. Their efficiency reminded me of other consistent reviewers who praise this location for being “super fast on the app orders” and “friendly staff” . The store itself was clean, welcoming, and inviting—too, echoing mentions from Christine F. who called it “very clean” with “excellent friendly and efficient customer service” .
Overall, this Dunkin’ location continues to uphold its solid 4★+ reputation thanks to team members like Kayla, who go above and beyond. If you’re in Plattsburgh and craving a bright, efficient, and personable Dunkin’ experience—stop by this one! You really feel the difference when leadership (and a smile!) leads the way.“