Hong Kong Jade Buffet

Good food. Good place and nice staff

Atmosphere: 4

Food: 4

Service: 5

This place has gotten ridiculous. For me and three kids it was 72.43 that's exactly what we pay for when we order take out. That feeds more than four ppl and we still have some after. Not only that the woman said where's tip. I don't have to give a tip especially when you didn't come to my table except for one time the whole time I was there. I will not be going back there that's for sure. Not to mention the numerous health issues.

Atmosphere: 1

Food: 1

Service: 1

I find it amusing that I ordered a simple black pepper chicken combo and whoever cooked it is using old oil it seems AND over-frying the chicken. So I called to simply ask for a PARTIAL refund of the chicken, as everything else was OK, and their decision is to REPLACE the chicken, which was fine, but they said they wanted the old chicken BACK lol.

Next thing I know some guy shows up at my door (not the same delivery driver) and I hand him the old chicken and he literally opens the container and inspects it right in front of me.

Like.. wtf? Do they really think someone would LIE about one part of their food being overcooked? As if I'm trying to scam them out of a whopping $8 refund. Their food is barely worth that price. I didn't even WANT a re-delivery, so they wasted their own time for nothing just to make sure I wasn't lying, I suppose. God forbid you just take a customer, especially one who has ordered from them numerous times in the past, at their word.

Atmosphere: 4

Food: 3

Service: 3

The owner of the place is a nice guy but the female waitress stood there waiting for a tip from me at the end. Felt uncomfortable from her

Atmosphere: 3

Food: 4

Service: 1

Food is grosss.

Food: 1

Super good buffet!

Atmosphere: 5

Food: 5

Service: 5

Went for lunch found worms in fish and manager said it was veins from how they cut it. No it wasn't it was 2 worms. No refund offered . Will not return

Atmosphere: 3

Food: 1

Service: 1

The spicy squid is a bit off and the fried scallops aren't evne scallops. But as for the actual delivery. i used uber eats.

the gravy from the egg fo young looks like it was hit on the side and all the contents spilled out on to the order in the entire bag. that couldn't hve been the heat. i've ordered here many times. and had no issue. When i called the place they were kind enough to offer a discount or redo the whole order again (granted i were to give back the original order) . a four dollar discount.

Better than nothing.

Atmosphere: 4

Food: 3

Service: 3

Buffet cheap et rapide :)

Excellent place for family gatherings, especially on the weekends. Friendly and welcoming staff. Very reasonable price for the quality of food they offer.

Atmosphere: 5

Food: 5

Service: 5

The staff are nice the food is OK, but there were flies and crying babies and it was just so frustrating trying to eat without being bothered I will continue going to jade buffet because it is the closest Asian or chinese cuisine but it is not reccomended.

Atmosphere: 1

Food: 3

Service: 5

Showed up at 4:30 in the afternoon and still expected “hot” food. Food is bland and all tasted the same. Many selection were cold and presumably leftovers from lunch. The other thing that I care to share with all of you is that they applied a convenience charge or surcharged when using my credit card (saw no sign saying that…). Sorry HKJB you already increased the pricing and now your passing the cost of doing business to me…sorry but any business passing on the overhead cost to its customers ain’t the place for me!

Atmosphere: 3

Food: 1

Service: 4

This place has gone downhill. It's the only buffet in Plattsburgh so people don't have any other option to compare to. But this last time I went there was more Flys buzzing around then there should ever be in a buffet setting. I seriously needed a fly swatter at my table. I'd hate to see what the kitchen and food prep areas look like. It used to be way better, I just feel like quality control has diminished through the year's.

Atmosphere: 2

Food: 2

Service: 2

This was our second time here. Staff is always friendly and attentive. Food is great for the price. They also had new hibachi service which was fun to watch! It’s worth noting that this restaurant has been open for over 20 years, and if they are still open and with this level of service, then it must mean they’re doing something right. Highly Recommended!

Atmosphere: 5

Food: 5

Service: 5

Wow, great service with really good food and great selection.

do yourself a favor and go often its really worth it and its a super price too

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Orange Chicken Sweet Sour Chicken, HK Jade Four Delight, Crab Legs, Sushi, Crab Rangoon, Fried Shrimp