I don't usually leave comments but here I will take the time to say that kindness in this place does not exist, the girl who served me today made me feel as if I was asking her for free, zero kindness
Service: 1
jake williams
6/16/24, placed an order on dunkin mobile app totaling $46. When I arrived at dunkin they were unable to fill more than half of the order. Was told by staff, no manager working and no one knew how to refund purchase nor spoke English. They pointed to a sign that had the regional managers cell phone. I contacted manager, on speaker phone he asked employees several times who was working to which they stood there silent. He ordered them numerous times to open drawer and give refund, to which they did not respond. This went on for several minutes, the manager shouted to give refund or everyone would be fired! But, crickets! They either did not understand or didn’t care. After several minutes of this I walked out! The manager sent me a $50 gift certificate to make up for the $46 dollars lost. Unfortunately this was not good enough in my eyes. I waited several days and was never contacted, no follow up. Very surprised at this location, the manager, the decision to staff the place with 3 non English speaking employees and the reimbursement for such an awful experience. I will no longer be patronizing this location.
Teresa Morelli
Fast and good
Atmosphere: 5
Food: 5
Service: 5
Michelle Mimms
The lady that works in the morning making sandwiches is very rude and nasty. She needs training on customer service.
Service: 1
Netminder79
How is a black tea more expensive then a coffee explain this to me staff is great place is great but still do not understand how they can raise a black tea price over 1 dollar
Atmosphere: 5
Food: 2
Service: 5
Daniel Johnson
Flagship Dunkin in Westchester County - Easily the best
Atmosphere: 5
Food: 5
Service: 5
Jen
Clean bathroom and overall facility ,the lovely girl on site made the extra effort to even speak in Spanish to my mom when she was ordering her coffee, thank you for being so welcoming !
Atmosphere: 5
Food: 5
Service: 5
Jennifer Glen
Clean bathroom and overall facility ,the lovely girl on site made the extra effort to even speak in Spanish to my mom when she was ordering her coffee, thank you for being so welcoming !
Atmosphere: 5
Food: 5
Service: 5
Michael Micalizzi
Staff was very pleasant.. store was very clean and well
Atmosphere: 4
Food: 4
Service: 5
Kaya Kalodner
my mom and i went in to order 2 coffees and breakfast. we waited a total of 20 minutes for egg bites, hash browns and a sausage eggg and cheese.
I will not be going here again. The staff were so unprofessional. The language that was coming out of one of the girls mouth was astonishing! People were in the store and she was very loud and vulgar! I was shocked! She was using the F word among other words. Not impressed!
I don't usually leave comments but here I will take the time to say that kindness in this place does not exist, the girl who served me today made me feel as if I was asking her for free, zero kindness
Service: 1
6/16/24, placed an order on dunkin mobile app totaling $46. When I arrived at dunkin they were unable to fill more than half of the order. Was told by staff, no manager working and no one knew how to refund purchase nor spoke English. They pointed to a sign that had the regional managers cell phone. I contacted manager, on speaker phone he asked employees several times who was working to which they stood there silent. He ordered them numerous times to open drawer and give refund, to which they did not respond. This went on for several minutes, the manager shouted to give refund or everyone would be fired! But, crickets! They either did not understand or didn’t care. After several minutes of this I walked out! The manager sent me a $50 gift certificate to make up for the $46 dollars lost. Unfortunately this was not good enough in my eyes. I waited several days and was never contacted, no follow up. Very surprised at this location, the manager, the decision to staff the place with 3 non English speaking employees and the reimbursement for such an awful experience. I will no longer be patronizing this location.
Fast and good
Atmosphere: 5
Food: 5
Service: 5
The lady that works in the morning making sandwiches is very rude and nasty. She needs training on customer service.
Service: 1
How is a black tea more expensive then a coffee explain this to me staff is great place is great but still do not understand how they can raise a black tea price over 1 dollar
Atmosphere: 5
Food: 2
Service: 5
Flagship Dunkin in Westchester County - Easily the best
Atmosphere: 5
Food: 5
Service: 5
Clean bathroom and overall facility ,the lovely girl on site made the extra effort to even speak in Spanish to my mom when she was ordering her coffee, thank you for being so welcoming !
Atmosphere: 5
Food: 5
Service: 5
Clean bathroom and overall facility ,the lovely girl on site made the extra effort to even speak in Spanish to my mom when she was ordering her coffee, thank you for being so welcoming !
Atmosphere: 5
Food: 5
Service: 5
Staff was very pleasant.. store was very clean and well
Atmosphere: 4
Food: 4
Service: 5
my mom and i went in to order 2 coffees and breakfast. we waited a total of 20 minutes for egg bites, hash browns and a sausage eggg and cheese.
Atmosphere: 1
Food: 5
Restaurantji Recommends
I will not be going here again. The staff were so unprofessional. The language that was coming out of one of the girls mouth was astonishing! People were in the store and she was very loud and vulgar! I was shocked! She was using the F word among other words. Not impressed!
Atmosphere: 1
Food: 2
Service: 2
Excellent service, thank you Linda!
I miss Dante?
Excellent service, thank you Linda!
Excellent service, thank you Linda!
Loading...