All of the hours say 24 hours they are rarely open late at night. Plus the size of the donuts has decreased and the food quality is not great. Definitely rather have donut delight
Atmosphere: 1
Food: 1
Service: 1
Rodrigo Cedillo
The person who works very slowly at night serves you whenever you want, is doing nothing and keeps you waiting for a long time.
Juan Diaz
No green straws here!
Christian Prieto
10/6/24 8:45am Cashier Anneci & three other Dunkin employees (females) I myself come from an Hispanic family so I speak English & Spanish. I gave my order in English at first to the cashier. While all of a sudden the second cashier that was next to her looks at her placing the order and is questioning what is she doing. I had to repeat my order to both of them about 3-4 more times while they were trying to repeat the order back to me in barely understandable broken English. Once I paid & got my receipt I had an item on there that I did not order. Now at this point I’m talking to both the cashiers in Spanish. When the second cashier wants to argue with me on what I said & didn’t say to my original cashier. Then the manager or supervisor steps in just to get me a refund and then walks away to continue preparing orders in the back. I walk away to wait for my order but at the same time the second cashier is still talking about what I supposedly had said in the first place all in Spanish as if I don’t understand and as if you didn’t just hear me talk back to you in Spanish. At that point she should had just shut up and do her job especially when the customer is always right. As well as learn to listen better whether it’s in English or Spanish but at the same time mind your business. The Manager/Supervisor that was on duty should have told the second cashier that you need to stop talking & complaining out loud. But nope. At the end my original cashier was actually the only one that was nice, respectful, polite, and apologetic because she knew that she couldn’t really fully understand English and acted like she cared & needed her job more then the second/middle cashier. I guess my business and recommendations will be to go to the newly renovated Dunkin Donuts in Greenwich, CT which I should have just gone there in the first place. Well have a nice day and good luck.
Atmosphere: 1
Food: 1
Service: 1
Connor Sutherland
If you want stale donuts, look no further. That is, if you can even pull in and park at this place.
Atmosphere: 2
Food: 1
Service: 5
Chester Edwards
Typical nice
Atmosphere: 5
Food: 5
Service: 5
Anthony Merola
I just saw an employee take out the garbage, open the dirty dumpster door and throw it in and walked back in the store and didn’t wash her hands. I told her to wash her hands before she served other people.she looked at me and didn’t reply. Then I said it in Spanish because I am fluent in Spanish and she looked at me, rolled her eyes and walked away. Very dirty!! Never going again!!!
No problems here. Nice little parking lot, plenty of help behind the counter. Service was quick and efficient. Coffee was great, and the doughnuts were fat, fresh and moist. Bathroom available, seating available. Place is kept very clean. And it is accessible ♿️. I liked it.
Vegetarian options: Some options
Dietary restrictions: Not really
Parking: Ample
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Edgar Molina
Excellent service ? thank you
Atmosphere: 5
Food: 5
Service: 5
Roxanne T
I have to start out by saying I love Dunkin! I came to this Dunkin and have to say it was the worst experience, I have had.It took probably 15-20 min to place an order that still turned out wrong.They also will try not to let you redeem your Dunkin rewards. Finally, I have to say, I felt disrespected at how one of the workers spoke to me. I witnessed stellar customer service towards others but if you are a brown person not of a particular ethnic group, you will not receive good service. Very disappointing!
Atmosphere: 1
Food: 1
Service: 1
Diana Abreu
We travel quite often from NJ to NY and CT. The quality of the coffee varies and we’ve stopped at many DD through the three states. The DD on Old Post Rd is weak and doesn’t compare to others. The one on Post Rd in Greenwich and on Rt 22 in Somerville are superior.
All of the hours say 24 hours they are rarely open late at night. Plus the size of the donuts has decreased and the food quality is not great. Definitely rather have donut delight
Atmosphere: 1
Food: 1
Service: 1
The person who works very slowly at night serves you whenever you want, is doing nothing and keeps you waiting for a long time.
No green straws here!
10/6/24 8:45am Cashier Anneci & three other Dunkin employees (females) I myself come from an Hispanic family so I speak English & Spanish. I gave my order in English at first to the cashier. While all of a sudden the second cashier that was next to her looks at her placing the order and is questioning what is she doing. I had to repeat my order to both of them about 3-4 more times while they were trying to repeat the order back to me in barely understandable broken English. Once I paid & got my receipt I had an item on there that I did not order. Now at this point I’m talking to both the cashiers in Spanish. When the second cashier wants to argue with me on what I said & didn’t say to my original cashier. Then the manager or supervisor steps in just to get me a refund and then walks away to continue preparing orders in the back. I walk away to wait for my order but at the same time the second cashier is still talking about what I supposedly had said in the first place all in Spanish as if I don’t understand and as if you didn’t just hear me talk back to you in Spanish. At that point she should had just shut up and do her job especially when the customer is always right. As well as learn to listen better whether it’s in English or Spanish but at the same time mind your business. The Manager/Supervisor that was on duty should have told the second cashier that you need to stop talking & complaining out loud. But nope. At the end my original cashier was actually the only one that was nice, respectful, polite, and apologetic because she knew that she couldn’t really fully understand English and acted like she cared & needed her job more then the second/middle cashier. I guess my business and recommendations will be to go to the newly renovated Dunkin Donuts in Greenwich, CT which I should have just gone there in the first place. Well have a nice day and good luck.
Atmosphere: 1
Food: 1
Service: 1
If you want stale donuts, look no further. That is, if you can even pull in and park at this place.
Atmosphere: 2
Food: 1
Service: 5
Typical nice
Atmosphere: 5
Food: 5
Service: 5
I just saw an employee take out the garbage, open the dirty dumpster door and throw it in and walked back in the store and didn’t wash her hands. I told her to wash her hands before she served other people.she looked at me and didn’t reply. Then I said it in Spanish because I am fluent in Spanish and she looked at me, rolled her eyes and walked away. Very dirty!! Never going again!!!
Atmosphere: 1
Food: 1
Service: 1
Tooo sweeeet
Atmosphere: 5
Food: 3
Service: 5
On a hot day I really enjoy a frozen cappuccino.
Atmosphere: 3
Food: 4
Service: 4
terrible service
Service: 1
Restaurantji Recommends
No problems here. Nice little parking lot, plenty of help behind the counter. Service was quick and efficient. Coffee was great, and the doughnuts were fat, fresh and moist. Bathroom available, seating available. Place is kept very clean. And it is accessible ♿️. I liked it.
Vegetarian options: Some options
Dietary restrictions: Not really
Parking: Ample
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Excellent service ? thank you
Atmosphere: 5
Food: 5
Service: 5
I have to start out by saying I love Dunkin! I came to this Dunkin and have to say it was the worst experience, I have had.It took probably 15-20 min to place an order that still turned out wrong.They also will try not to let you redeem your Dunkin rewards. Finally, I have to say, I felt disrespected at how one of the workers spoke to me. I witnessed stellar customer service towards others but if you are a brown person not of a particular ethnic group, you will not receive good service. Very disappointing!
Atmosphere: 1
Food: 1
Service: 1
We travel quite often from NJ to NY and CT. The quality of the coffee varies and we’ve stopped at many DD through the three states. The DD on Old Post Rd is weak and doesn’t compare to others. The one on Post Rd in Greenwich and on Rt 22 in Somerville are superior.
Atmosphere: 3
Food: 2
Service: 4
Excelent
Atmosphere: 5
Food: 5
Service: 5
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