Nothing Bundt Cakes

Haven’t had this is a long time always love there cake so decided to go after craving it all day I got the lemon raspberry I tried the sample there it was so moist and great then got home to eat the one I purchased and it was super dry I was disappointed I hope the red velvet one isn’t like that love the icing though

Food: 2

Have gotten some cakes from here a couple of times. They are so moist and the frosting on top is not too sweet at all.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pound Cake

Everything was perfect about this but the worker was very disappointing. She didn’t even try to seal the bag and was basically rushing us out even though there was no one else there!

Atmosphere: 5

Food: 5

Service: 2

Our church, Harvest Time handed these Bundt Cakes out on Mother’s Day and they were incredibly delicious. I love me a good moist cake. Very sweet cake however, pleasantly a very delightful treat. Thank you NBC & HTC.

SZA.

Food: 5

Ordered Bundt cakes from here for my family on Easter. They enjoyed it much more than I expected! My only complaint was that they are very sweet so if you don’t like overly sweet this isn’t for you. Otherwise came fast and was yummy! Every flavor did the job for us!

Food: 4

Service: 5

Recommended dishes: Prettiest Princess 10 Decorated Bundt Cake, Serving Pack for 18

Nothing Bundt Cake has a special place in my heart. I have stop into several location in diffident states as I travel. Every time there is always a warm welcome from the staff.

Well on 2/6/25 @ 4:30/5pm at this location, my experience was anything but warm. This was my first time at this location and I was also introducing my bestie to the sweets for the first time.

When we walked in the young lady was on her phone, head down, and AirPods in. We waited and as we waited I showed my bestie the different things they offer for purchase (no I’m not an employee but the young lady didn’t acknowledge us at all). When she finally looked up she had a visible disposition of annoyance. My bestie was asking question because she never had Nothing Bundt Cakes previously. The young lady barely opened her mouth to answer or interact.

When asked about the display case which was covered, thinking if my bestie could see some of the bundlets she may have less questions. The lady snapped at me and said it’s broken that’s why it’s covered. I then asked are you still serving customers she snapped again and said we have them in the back.

Both bestie and I looked at each to confirm that we are not crazy and we both are feeling unwelcomed. Nonetheless, we attempted to proceed because bestie wanted to order 2 dozen of bundtinis for a work event.

I decided to redeem my birthday reward. My birthday reward was refused because this location was listed as my preferred location.
I said no problem but did point out that I have redeemed my birthday reward in both North Carolina and Long Island locations without a problem in the past as long as I showed ID.

I decided not to purchase because the attitude she presented continue to get worst with every interaction. I stepped aside and let my bestie continue to browse. When she persisted to lack the customer service that should be present my best friend decided not to purchase.

We left and went to the Hartsdale location, the location I usually go to, and had stellar service and placed a $90 order.

Just A Note:

We didn’t leave because the birthday reward was refused. We left because I do not spend money with people that can’t be bothered to do their job.

Atmosphere: 1

Service: 1

One particular employee named Fiona is the best I've seen. She is wonderful.

I was a bit disappointed with the cake I purchased this time. It didn’t seem fully baked and tasted like raw batter. Additionally, the 8-inch cake felt more like a mini cake, as the height wasn’t what I expected. As you can see a deck of cards is taller. I hope this was just a one-time issue, as the cakes are usually pretty good.

We ran into a delivery issue with uber but the team at the store was so accommodating and helpful to resolve the situation. They made sure we got our order which was delicious. Very thankful to them and the customer service provided with our order!

Atmosphere: 5

Food: 5

Service: 5

I wish I could give 10 stars to the service! It was my first Mother’s Day ever and we were going to a Mother’s Day celebration. My contribution was to bring a nothingbundtcake Bundt cake with me! I didn’t realize they were closing early on this day and I got a courtesy call to let me know they’d be closing soon. I was freaking out because I was at home with my newborn and my husband was at work, so I had no way to get the cake. Darrell, the manager got on the phone and told me not to worry at all and that he would bring it to my home himself. I was in pure shock by his kindness and incredible customer service. I was so overwhelmed in that moment and he just made something that would have been extremely difficult, so easy for us, and was so gracious. I cant express my gratitude fully to Darrell for his kindness, all I know is that he is a true asset to Nothing Bundt cakes and I wish everyone I encountered in customer service was just like him! Seriously! Also, the cake was DELICIOUS! We got the limited edition lemon blueberry and it was loved by all. This place rocks and their manager rocks even more. Thank you Darrell!!!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bundt Cake

The new Oreo cookies & cream flavor is to die for.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bundt Cake

I recently purchased a $6.00 mini Bundt cake from this bakery after enjoying a tasty sample. Excited to savor it in my car, I was surprised to find no napkins or fork in the bag. When I inquired, the staff directed me to the nearby Subway, only to be refused there. Mildly annoyed, I returned to the bakery to return item. I expressed my disappointment, but the indifferent response left me feeling unsatisfied.Seriously, if you’re selling food, throw in the basics to eat it. Maybe I expect too much from customer service nowadays. . Unfortunately, my first visit fell short of my expectations due to this lackluster customer service experience and no items to eat products with.

Service: 1