Cactus Cafe, Port Washington

Great spot for casual. Good food and portions.

Atmosphere: 5

Food: 5

Service: 5

Late night carne asada 🔥Half off its worth it!

Vegetarian options: No

Dietary restrictions: No

Parking: No

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Great selection. Clean. Friendly staff. Delicious food. Great menu choices. Love, love, love Cactus Cafe in Port Washington, NY!!!!

Atmosphere: 5

Food: 5

Service: 5

Food is excellent and consistent , counter help is very courteous … I go out of my way for the great food !!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Refried Beans, Jalapeno Cornbread

Nice size super tasty portions, and nightly specials

Atmosphere: 5

Food: 5

Service: 5

Simply terrible service. You can wait for your food for an hour. The staff is not organized.

Atmosphere: 1

Service: 1

Decent tacos, cool vibes, and friendly staff

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Tacos

So I'm at the store to pick up my Uber Eats order that said my order should be done by 1030pm. My order was 2 tacos. My order was done 1050 pm 20 minutes later. Yes, it was busy. I waited in line to order some extra stuff that I've ordered on various occasions previously. To end up being overcharged $36 for 1 large black beans & 1 large refried beans. I canceled my bean order. How does a button on your register disappear? I've always been charged $6 a piece for large beans. Which is also the price of an order of rice & beans posted in store. There are plenty of ways to accommodate & provide customer service if motivated. Is this because of new employees or lack of training or just not giving a flying fudge? I honestly love this establishment, I hope this is a rare occasion (holidays) of just a bad day. I had proof of large beans previously purchased, my picture, which I showed to the employee, she basically rolled her eyes, not giving any....
Beanless nights!

Atmosphere: 1

Food: 2

Service: 1

Great food, tasty, I do like this place a lot. Great option in town.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tacos

Food is amazing and fresh. I got build your own burrito bowl. With crispy chicken, Mexican rice, corn, and some cheese with yellow ranch sauce. The sauce is delicious. The whole thing was delicious.

I gave 4 stars for service because more than once they have forgotten to put in the side order of sour cream in my order. I did mention it to the girl at the counter on my next visit and she asked me if I wanted some then. But I didn’t put it in my order that time. So no I didn’t want sour cream then.
I will definitely order from them again. The food is like I said delicious.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Yellow Ranch 2oz, Crispy Chicken Burrito, Cheese Sauce 4oz

Very good Mexican fast food. Service can be spotty.

Atmosphere: 3

Food: 5

Service: 2

Food wasn’t hot and they wouldn’t heat it. Not friendly at all. Does anyone know who the manager is? I would really like to speak with who is in charge. Someone who works there is a wise guy.

Atmosphere: 3

Food: 4

Service: 1

Good fast Mexican food

Atmosphere: 5

Food: 5

Service: 5

Food is great, but cleaning the tables between users is really needed. We shouldn't have had to

Atmosphere: 3

Food: 5

Service: 5

Ordered a shrimp burrito, all the shrimp had shells. I asked about it at the counter, and they said "that's just how we do it" like I was asking for something crazy. I guess you're supposed to pick it apart with knife and fork, individually shell all your sauce covered shrimp and then put it back together? Insane.

Atmosphere: 3

Food: 1

Service: 1