Tropical Smoothie Cafe

11 Old Shore Rd, Port Washington
(516) 441-5150

Recent Reviews

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Amore Tyler

Very great location and staff is very understanding

Atmosphere: 5

Food: 5

Service: 5

TheSlurpeeCrew

Manager would not accept a valid t mobile Tuesday deal where you spend $1 to get a free smoothie. Manager tried to force me to pay for a meal for the smoothie, which is outside the deal. Deal worked normally on the app, manager just making their own decisions

Service: 1

Carolina Castrillon

The girls working there specifically the the white girl have no customer service. I had to say my drink and order a few times and she had said “what size” when there’s no sizes for a smoothie or a chicken bacon ranch. Didn’t even get my smoothie order right. I go out to another store for a good 5 minutes and come back the smoothie was out and I wait another few minutes for the food.until I said something and they gave me the wrong order. Come back to the store again and they didn’t even have the food made and we’re just laughing. It was not busy at all so customer service at this place sucks two young girls who look miserable being there.

Atmosphere: 3

Food: 3

Service: 1

Julia Dash

What a sad little place. I ordered a normal fruit smoothie and it was almost entire ice. It had no flavor and cost $9. There was one worker and she was clearly overworked. I would not recommend this place.

Atmosphere: 2

Food: 2

Service: 2

Selen Uysal

The two girls who work there seem very sweet but overwhelmed since they're short on staff. They were struggling to make the orders while a like of customers formed. It's 100% not their fault, but rather the owners. How are they supposed to run a store without enough staff? I like the food but it's not always consistent. For instance, sometimes the wraps I order are 98% lettuce and greens and 2% chicken and sauce. Also, when ordered today I received a wrap with clearly old lettuce (as seen in the picture). I'm mainly writing this review so that the two girls who work there don't have to struggle anymore because I can't imagine how stressful it is.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Smoothie and a Wrap

Nicole James

The workers all have bad attitude. They need to clean house and hire people who want to work. I don’t recommend this location and they do not participate in any promotions.

Joseph Furelli

Stopped in your store at 8:05 AM on Saturday morning to order three smoothies. Waited 10 minutes for the girl behind the counter to set up her store before she took my order. Once she took my order, she continued to set up the store and I asked how much longer till I get my smoothie and her reply was 10 more minutes. At that point, I asked for my money back and walked out. Getting three smoothies at 8:05 in the morning shouldn’t take 20 minutes. When I asked her why it was gonna take 10 more minutes, she told me she had to finish setting up her store. Maybe your employee should come in 10 minutes before the store opens to do that so their customers aren’t waiting 20 minutes for a smoothie Girl was disrespectful and rude to the customer. You’ve lost a customer in town.

Kerreshia Carr

Stood in the store for about 10 minutes and was never greeted. One worker with her back turned never acknowledged the line in the store. The other worker sat on break. No communication. No customer service at all. A lady spoke to the worker about her order taking too long and her response was,”I have a lot of sandwiches to make.” The one on break finally got up to help. A simple “ hello, just give us a few minutes would have sufficed”. I found it to be very unprofessional and the workers all acted as if they don’t want to be there period!

Atmosphere: 1

Food: 4

Service: 1

Ruben Great

Not what I expected. Food need more time to get cooked.

chunkof luck

Last two times got diarrhea.

Kris Hearst

Food and smoothie very good. Pesto chicken flatbread was delicious. Clean dining area. I do think the flatbread was overpriced for the size.

Emily Jancic

The girls working here are very rude. They act like every customer is annoying

Stephen Vingiello (Relentless Realtor)

Great smoothie place

Emeli Escobar

very good food!!!

Lucy Alas

Very clean cafe❤️❤️

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