Arby's

172 Market St, Potsdam
(315) 265-1240

Recent Reviews

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Tabitha Martin

I tried Arby's a long time ago(20years) in Seattle and it was sad, with a small thin slice of lunch meat. So I hadn't been back since. My husband convinced me to try it again and I am glad we did. The beef gyro is delicious! And I have never seen a fast food place that fast. You order and out the door in a couple minutes! Always clean inside. The turnovers are also delicious?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef Gyro, Cherry Turnover, Greek Gyro

Amanda McElwain

Ordered a French Dip. They didn’t give me the dip!! No au ju!
I live 20-30mins away so it’s not like I could just hope on over there and have them give me what I already paid for.
The lines always take forever there. This is the 5th time in the last 6mths that they’ve messed up my order in 1 way or another…I’m starting to think it’s personal.
Either do the job ur paid to do correctly, or quit! It’s that’s easy.

Atmosphere: 1

Food: 2

Service: 1

Dorothy Lundgren

The folks at this location are great. Always friendly always accommodating even when it is busy.
I love the bell at the front door. I ring it every time I stop. They earn and deserve the acknowledgement.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Roast Beef Sandwich, Curly Fries, Greek Gyro, Reuben

tammy wood

Great food and service.

Atmosphere: 4

Food: 5

Service: 5

Jim Jones

Friendly staff, clean dining area and restrooms. Drive thru was closed for repair at the time of our latest visit. Update: Drive thru open, another great Arby's experience.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Curly Fries

Dorothy

This Arby's is a good place to eat. I have never had a meal that was not up to my standards as far as fast food is concerned

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 4

Service: 4

Robert Ludlam

Parking: Sloppy messy sandwich... cheese running out out all over the place. It was a nightmare to eat it!

Atmosphere: 2

Food: 3

Service: 3

Tina m Weightman

outstanding! great food, friendly service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef Sandwich, Curly Fries

Wendy Waite

Fries were cold and didn't receive the cheese sauce with my order.

Atmosphere: 3

Food: 3

Service: 4

Dawn D

We stopped here after golf it was good just a long line at the drive thru so I went inside it was faster.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Roast Beef Sandwich, Curly Fries, Curly Fries Large

Timothy Schroen

Great service from crew

Kid-friendliness: love the kids meals

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef Sandwich, Curly Fries, Greek Gyro, Cup of Cheese, Curly Fries Medium, Curly Fries Large

Mel B

If I could give zero stars I would I went here on 06/08/2024 and got a large meal I asked for my nuggets to be made to order I go there to pick up my order and my nuggets are cold I asked the manger to make me fresh ones and she told me no because they came up 20 seconds ago they where not even warm to come up 20 seconds ago maybe 20 mins ago but not seconds ago I asked her to make me fresh ones because mine where cold and she told me no and continued to give me attitude I told her I just wanted fresh nuggets and she continued to give me attitude
And ban me from the store if you want food made to order I suggest you not to go here or you will get banned from Arby’s!

josh fredericks

IF YOU HAVE AN EXPENSIVE CAR , I would not go through the drive thru here . Last evening i finished off work at 7:45 figured go to Arby’s for supper , not only that but spend 43 dollars at Arby’s . I get to the window to get my food and the woman hands me a mega stuffed back with every single item in it and rips all over my car that I just paid to have clean . If you know anything about nicer vehicles Alcantra will stain from grease . I get home to see the damage , all over my vehicle there is fried food and grease stains . I call to at least get a refund and I get told no unless I pick up all the food and drive 20 minutes back . So now I lose money from paying to have my car detailed , having my car have permanent grease stains and then the Arby’s employee tells me there is nothing they can do for me . This is whole horrible way to conduct business , and I will continue to leave these reviews until I’m either refunded or my car is cleaned professionally. I asked to talk to a manager I get told no ? What kind of place is this really ?

Atmosphere: 1

Service: 1

Yarf Snarf

Tables could have been cleaner but they were all busy with customers.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Roast Beef Sandwich, Curly Fries, Arby's Signature Sandwiches

Ken Gray

Sandwiches and fries are always hot and ready to go. Minimal wait time, friendly wait staff.

Parking: Lots of parking.

Kid-friendliness: Plenty of room outdoors for the kids

Wheelchair accessibility: You can get in and out easy in a wheelchair

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef Sandwich, Curly Fries, Reuben

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