Burrito Bob's

21 Market St, Potsdam
(315) 957-9545

Recent Reviews

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Nathaniel Terrell

I doubted I would ever get a decent burrito in this area since moving here a couple of years ago. But that's in the past. To be fair, I've not gotten anything BUT burritos. That being said, they've all been phenomenal! Appropriate amounts of all ingredients, properly seasoned, good portions, fast service, great location, and reasonable prices. To top it off, last year they had a free community Thanksgiving dinner... So it appears they give a damn about their community and customers, as well! Extremely solid place and a definite favorite. Matter of fact, I think it's what is for dinner 🤙.

Atmosphere: 5

Food: 5

Service: 5

Ryan Coon

No lights on when I was there. But it was open. Cash registers to self order. It's a lean model. Mother said she enjoyed the food.

Atmosphere: 1

Food: 4

Service: 3

Carlos Hernandez

I waited for 15 minutes to be served and no one served me even though the place only had five people eating.

Service: 1

Rain Stone

Food is like dollar general chipotle

Atmosphere: 1

Food: 1

Service: 1

William Smart

Bland. Everything was just bland. Very much so a white, suburban, soccer mom's, HOA president version of Mexican food. The meat was tender, but I couldn't taste the difference between the pork and the beef. The queso was definitely from a can and microwaved. I've worked in a prison and had their food, I was forced to eat MREs for years in the Army, I've accidentally drank from a water bottle that was used as an ash tray, all three had more flavor than the food I had here. My girlfriend's burrito bowl had next to no meat in it and was just as bland as my food.
No servers at all, you use a kiosk at the entrance, pay before hand, then the kiosk asks you for a tip. If I have to stand to up while placing an order, chances are that I'm not tipping. I did leave a tip, but that was before tasting the bland, mush like tacos.

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Burrito Bowl, Taco Sampler 1 Chicken 1 Barbacoa 1 Carnitas

Traveling Cosmos and Tacos

Great place to get burritos and loaded nachos. Easy to use kiosks.

Atmosphere: 5

Food: 5

Service: 5

Michelle Boots

1st trying was very good too bad it was so cold in there. Started with dine in, but had to take it to go

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Darienne Roach-Judware

Incredibly friendly front end staff, reasonably priced for what was received, and definitely enough for leftovers. I'd post a picture but that burrito bowl is GONE. 🍽

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Burrito Bowl

Spencer Rusyniak

Was on a field training exercise and we got Burrito Bob's instead of MRE's for the first night. It was as if we had been wandering in the desert for forty years and had been given mana. I think they actually brought it out to us and it was quite the drive, now THAT is service.

Food: 4

Service: 5

Greg Bailey

We ordered delivery from Burrito bobs. My son got a chicken quesadilla, it was fine, the chicken was pretty good. My wife ordered barbacoa nachos, they were also good, could have used another handful of chips and were very pricey for what they were. I ordered a barbacoa burrito and it was very disappointing, all rice and beans with barely any meat at all. I sent a picture and requested a refund bc I would have ordered a rice burrito had I wanted one and I was only refunded half the price of the burrito. Next time I’ll just save my money and I suggest you do the same.

Food: 2

Paul Richardson

Honestly we went and were not greeted by anyone. They had 2 screens to order from but had some questions regarding what all was in their burritos because of an allergy and they had a doorbell for them to come down and help and no one showed up and we left.

Atmosphere: 2

Service: 1

Logan Atkinson

I swear this place used to make decent food, now everything but the queso seems bland and uninspired. The place does not at all seem like it should be open. There’s zero visible staff, wobbly tables and chairs and construction dust on everything that is left out (hot sauce bottles, napkin holders, tables). Overall just super disappointing and over priced, Mexican food is such a simple thing to make well. I really hope they can turn it around here but I’d feel silly recommending it to anyone and I know I won’t be back unless I start to hear some good buzz.

Atmosphere: 1

Food: 2

Service: 1

Avery Criscitello

I can’t believe this is an actual restaurant.

Atmosphere: 1

Food: 1

Service: 1

Amanda McElwain

I was really excited to have a Mexican place to order DoorDash from! 1st time, was an in person visit opening week.
It was alright…but the food lacked flavor.
Second time, I ordered DoorDash & it was after they had been open for a few months.
The burrito was STILL very bland!
How can u serve Mexican food and make it BLAND?!?! I didn’t think that was possible.
Also, there was guacamole on it, as requested. I ordered extra sour cream bcuz I asked for guacamole…so without it, all I had was a mouthful of sour cream. YUCK!

Service was ok…but when I called just to let them know my order was messed up (didn’t want a refund, just thought I’d make them aware) nobody bothered to answer the phone!
My husband knows the owner…but I didn’t feel comfortable having him contact him, as it wasn’t personal…it was business.
Anyway, I was debating ordering again, now that they’re at their new location…until I saw the reviews.
It looks like I’m not the only customer that has had these same issues here.
I would recommend they hire someone who knows how to season their meat better…since bobs talents seem to lie more in customer relations than seasoning food at this point lol. Maybe an actual Mexican, so they can claim to be authentic!! JS.

Otherwise ..the food was fine!
It wasn’t bad…just, it wasn’t up to my standards for Mexican lol

Atmosphere: 5

Food: 3

Service: 4

Recommended dishes: Chicken Burrito

Steve A

The tacos NEED parchment underneath them! All three of mine were stuck to the container and I had to pry them off leaving a lot of tortilla behind. I didn’t even wait long I literally ate them as soon as I got to my car lol also hot sauce and sour cream should really be on the side. I’ve never seen it right on something at a Mexican restaurant so I didn’t know I had to request it

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