Can't give any stars if I order food and not have it delivered. Get your phone system working so customers can call and complain!
Atmosphere: 1
Food: 1
Service: 1
Sally Ally
Poor service your better off going to Tim Hortons in Potsdam.
Atmosphere: 1
Food: 1
Service: 1
Phillip McClure
It's a Dunkin Donuts in a gas station. Drinks are fine and people are okay, I just suggest sticking to the drinks and the drive through.
Atmosphere: 2
Food: 1
Service: 3
Julia Annmarie
Mediocre at best. Service is meh. Coccd jd g Rude staff. Poor quality food. Clarkson has a Starbucks on campus that is amazing. Then there’s a jernabi and the baglery down the street that are to die for . Don’t waste your money
Atmosphere: 1
Food: 1
Service: 1
Ben Sama
Staff sucks, inflexible and incompetent. I had to get something here but next time I’ll just go somewhere else. Can’t even write a name on the orders to avoid confusion
Atmosphere: 3
Food: 2
Service: 1
Jackson Robin
This place is a joke. Dunkin with no donuts. Do not come here if you are on an empty stomach!!!!!
Atmosphere: 1
Food: 1
Service: 1
keith Kettell
Front desk people were very polite, professional. I ordered the meal deal this morning, and when I got to my destination there was NO egg in my sandwich! Attention to detail! Not sure how the food preparers can screw this up but they did!
Atmosphere: 2
Food: 1
Service: 3
Ibtasam Arshad
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Brandon May
Honestly really great customer service
Atmosphere: 3
Food: 4
Service: 5
B. Bédard
Pretty quick service, but frequent mistakes. It's an average Dunkin.
I've never seen a crew of people complicate getting a simple cup of coffee and a donut as these people do. They would start on one order, but before finishing it they'd jump to a different order but by the time they got back to the first they forgot what you needed. People were waiting and waiting.
Atmosphere: 2
Food: 3
Service: 1
Shelly Pius
Love bacon egg cheese muffins
Atmosphere: 5
Food: 5
Service: 5
Curt Pickering
Great service and great food!
Atmosphere: 4
Food: 5
Service: 5
Emma Druelinger
This establishment is the capital city of incompetence and laziness. I made an online order forgetting my bagel twist so I made an additional order. Once I arrived there my bagel twist was nowhere to be found. Instead of being a nuisance I patiently waited for my online pickup however it was nowhere in sight. Instead I received jeering questions from a worker inquiring why I was standing there. Do I not have the rights to be a customer? After politely explaining the situation the staff attempted to find my receipt and gaslight me. I think I know what I purchased. After explaining the situation and explaining how I have payed for it the worker was oh so “kind” to “give it to me this time “. To make matters even more concerning my matcha is instead coffee. To be advertised as a coffee and donut place it is concerning how they lack execution. This place should just be closed down it is a waste of resources and machinery. Everyone would be better off just making coffee themselves don’t go here. Instead of Dunkin’ Donuts this place should be call gaslightin’ disappointments. Only come here if you’re wishing for bad quality. Thanks for nothing!
Davita Markiewicz
Rude and incompetent staff. Save your money and go to Parker Bros Bagles down the street.
Can't give any stars if I order food and not have it delivered. Get your phone system working so customers can call and complain!
Atmosphere: 1
Food: 1
Service: 1
Poor service your better off going to Tim Hortons in Potsdam.
Atmosphere: 1
Food: 1
Service: 1
It's a Dunkin Donuts in a gas station. Drinks are fine and people are okay, I just suggest sticking to the drinks and the drive through.
Atmosphere: 2
Food: 1
Service: 3
Mediocre at best. Service is meh. Coccd jd g Rude staff. Poor quality food. Clarkson has a Starbucks on campus that is amazing. Then there’s a jernabi and the baglery down the street that are to die for . Don’t waste your money
Atmosphere: 1
Food: 1
Service: 1
Staff sucks, inflexible and incompetent. I had to get something here but next time I’ll just go somewhere else. Can’t even write a name on the orders to avoid confusion
Atmosphere: 3
Food: 2
Service: 1
This place is a joke. Dunkin with no donuts. Do not come here if you are on an empty stomach!!!!!
Atmosphere: 1
Food: 1
Service: 1
Front desk people were very polite, professional. I ordered the meal deal this morning, and when I got to my destination there was NO egg in my sandwich! Attention to detail! Not sure how the food preparers can screw this up but they did!
Atmosphere: 2
Food: 1
Service: 3
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Honestly really great customer service
Atmosphere: 3
Food: 4
Service: 5
Pretty quick service, but frequent mistakes. It's an average Dunkin.
Food: 4
Service: 3
Restaurantji Recommends
I've never seen a crew of people complicate getting a simple cup of coffee and a donut as these people do. They would start on one order, but before finishing it they'd jump to a different order but by the time they got back to the first they forgot what you needed. People were waiting and waiting.
Atmosphere: 2
Food: 3
Service: 1
Love bacon egg cheese muffins
Atmosphere: 5
Food: 5
Service: 5
Great service and great food!
Atmosphere: 4
Food: 5
Service: 5
This establishment is the capital city of incompetence and laziness. I made an online order forgetting my bagel twist so I made an additional order. Once I arrived there my bagel twist was nowhere to be found. Instead of being a nuisance I patiently waited for my online pickup however it was nowhere in sight. Instead I received jeering questions from a worker inquiring why I was standing there. Do I not have the rights to be a customer? After politely explaining the situation the staff attempted to find my receipt and gaslight me. I think I know what I purchased. After explaining the situation and explaining how I have payed for it the worker was oh so “kind” to “give it to me this time “. To make matters even more concerning my matcha is instead coffee. To be advertised as a coffee and donut place it is concerning how they lack execution. This place should just be closed down it is a waste of resources and machinery. Everyone would be better off just making coffee themselves don’t go here. Instead of Dunkin’ Donuts this place should be call gaslightin’ disappointments. Only come here if you’re wishing for bad quality. Thanks for nothing!
Rude and incompetent staff. Save your money and go to Parker Bros Bagles down the street.
Atmosphere: 1
Food: 1
Service: 1
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