Fantastic. Food was awesome fresh and hot well put together. Counter service was great along with the cook and assembly team. Got a bacon double cheese burger with lettus mayo and A1 sauce with Cajun fries. Delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Cajun Fries, Cheeseburger
Jeneca Laplant
We were there pretty late and the workers were friendly and polite. Everything was fresh and delicious . You cant beat their prices for a burger and fries. They have the best milkshakes
Atmosphere: 5
Food: 5
Service: 5
Cindy Fletcher
Always great and delicious food
Atmosphere: 4
Food: 5
Service: 5
Jessie Atchie
Clean store in Potsdam and we were greeted when we walked in! Food didn’t take much time and was still hot when we got it home (carry out) and burgers cooked perfectly!
Atmosphere: 5
Food: 5
Service: 5
Tom
Good burgers and fries
Atmosphere: 5
Food: 5
Service: 5
Jason Liang
Can't go wrong with the burgers and Cajun Fries here. Great, fast service.
Atmosphere: 5
Food: 5
Service: 5
Belson Herne
Always great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Noah Curry
Great place, that coffee milkshake is a bit strong though, fair warning
Atmosphere: 5
Food: 4
Service: 5
Tom Choate
My wife is gluten and dairy sensitive. Upon notifying the staff the woman that was preparing our order stopped and washed her hands before putting my wife's lettuce wrap together. We appreciate the concern for her safety.
I’m a door dash delivery driver. Today I picked up an order…which took forever to get. Sadly, this location is still slow at filling orders. Moving along. So, I get the order (2 burgers and 1 fri) & I bring it to the customer. Unfortunately, by the time I arrived at the customers’s work, for delivery, grease from the order had soaked all the way through the bag into my new car seat! Then, the icing on the cake was handing the order to the customer and having all of the food fall out of the bottom of the bag! Mind you, this customer stated he waited over 45mins for me to deliver that order!! Now he has to start that process all over again!! So, I now have a grease stain on my back seat that requires a professional to clean as there is a battery beneath the seat that can not get wet, preventing me from cleaning it myself. That’ll be roughly $200. DoorDash stated the fault lies with Five Guys, as their food was not packaged properly. The fries were all lose in the bottom of the bag, rather than in their container, and the burgers were literally leaking grease out of their packaging when they spilled out of the bottom of the bag, so clearly they were also not packaged properly. I attempted to contact the restaurant, but nobody answered the phone…not that I expected them to agree to pay for the cleaning. Point is, had they done their jobs correctly and packaged the food the way they were suppose to, this never would’ve happened. As such, I don’t get paid for that order, I am missing out of fares because I can not use that back seat now (for rides!) and I have to pay $200+ for my seat to be cleaned!!! UNACCEPTABLE!! This company ought to be ashamed of itself!
Atmosphere: 1
Food: 1
Service: 1
Alicia K.
Awesome place. Fast , friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries
Bryan Hooch Cole
Love this place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Double Cheeseburger All the Way, Bacon Double Cheeseburger, Little Bacon Cheeseburger, Little Bacon Burger
Josh Spencer
Excellent burgers but a bit pricey. Portions are huge just watch the sodium.
Atmosphere: 5
Food: 4
Service: 5
Vincent Mannato
Awesome burgers - bacon cheeseburger with large fries large drink. Aside from them putting tomatoes on my burger that I didn't order, everything was hot and fresh and delicious. Workers all greeted us when we walked through the doors. Nice touch! Coke soda machines where you can mix any flavors you want to try. Great job, Potsdam Five Guys!
Fantastic. Food was awesome fresh and hot well put together. Counter service was great along with the cook and assembly team. Got a bacon double cheese burger with lettus mayo and A1 sauce with Cajun fries. Delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Cajun Fries, Cheeseburger
We were there pretty late and the workers were friendly and polite. Everything was fresh and delicious . You cant beat their prices for a burger and fries. They have the best milkshakes
Atmosphere: 5
Food: 5
Service: 5
Always great and delicious food
Atmosphere: 4
Food: 5
Service: 5
Clean store in Potsdam and we were greeted when we walked in! Food didn’t take much time and was still hot when we got it home (carry out) and burgers cooked perfectly!
Atmosphere: 5
Food: 5
Service: 5
Good burgers and fries
Atmosphere: 5
Food: 5
Service: 5
Can't go wrong with the burgers and Cajun Fries here. Great, fast service.
Atmosphere: 5
Food: 5
Service: 5
Always great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Great place, that coffee milkshake is a bit strong though, fair warning
Atmosphere: 5
Food: 4
Service: 5
My wife is gluten and dairy sensitive. Upon notifying the staff the woman that was preparing our order stopped and washed her hands before putting my wife's lettuce wrap together. We appreciate the concern for her safety.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hamburger
Best burger there is.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I’m a door dash delivery driver. Today I picked up an order…which took forever to get. Sadly, this location is still slow at filling orders.
Moving along. So, I get the order (2 burgers and 1 fri) & I bring it to the customer. Unfortunately, by the time I arrived at the customers’s work, for delivery, grease from the order had soaked all the way through the bag into my new car seat! Then, the icing on the cake was handing the order to the customer and having all of the food fall out of the bottom of the bag! Mind you, this customer stated he waited over 45mins for me to deliver that order!!
Now he has to start that process all over again!!
So, I now have a grease stain on my back seat that requires a professional to clean as there is a battery beneath the seat that can not get wet, preventing me from cleaning it myself.
That’ll be roughly $200.
DoorDash stated the fault lies with Five Guys, as their food was not packaged properly. The fries were all lose in the bottom of the bag, rather than in their container, and the burgers were literally leaking grease out of their packaging when they spilled out of the bottom of the bag, so clearly they were also not packaged properly.
I attempted to contact the restaurant, but nobody answered the phone…not that I expected them to agree to pay for the cleaning.
Point is, had they done their jobs correctly and packaged the food the way they were suppose to, this never would’ve happened.
As such, I don’t get paid for that order, I am missing out of fares because I can not use that back seat now (for rides!) and I have to pay $200+ for my seat to be cleaned!!!
UNACCEPTABLE!!
This company ought to be ashamed of itself!
Atmosphere: 1
Food: 1
Service: 1
Awesome place. Fast , friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries
Love this place!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Double Cheeseburger All the Way, Bacon Double Cheeseburger, Little Bacon Cheeseburger, Little Bacon Burger
Excellent burgers but a bit pricey. Portions are huge just watch the sodium.
Atmosphere: 5
Food: 4
Service: 5
Awesome burgers - bacon cheeseburger with large fries large drink. Aside from them putting tomatoes on my burger that I didn't order, everything was hot and fresh and delicious. Workers all greeted us when we walked through the doors. Nice touch! Coke soda machines where you can mix any flavors you want to try. Great job, Potsdam Five Guys!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Crispy Fresh Cut Fries, Bacon Cheeseburger
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