Tim Hortons

154 Elm St, Potsdam
(315) 268-8301

Recent Reviews

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Marissa.

I waited 45 minutes for a drink and then one girl with glasses and curly hair was rude to her coworkers, and instead of just saying “i’m sorry i forgot to make your drink i’ll get that right up” made excuses saying “someone took my drink”, and blamed her coworkers for not making my drink, my drink was never called up in the first place and I sat there and waited so I know it just wasn’t made. I had to ask this same lady twice about my drink. The rest of the staff was very accommodating and offered a donut or muffin, but I only had a complaint about the one girl I mentioned earlier who was screaming and then as well making it seem like it was my fault I didn’t get my drink.

Atmosphere: 1

Food: 4

Service: 2

Cleon Camidge

Espresso machine cleaned over an hour before closing and couldn't refund me cuz it was ordered through app

Dawn Vititow

The foods always pretty fresh.

Atmosphere: 5

Food: 5

Service: 5

Louis Pritchard

Very unkempt washroom

Atmosphere: 1

Buck R-T

Update. Still quick and the food is as you expect. Note to self, the coffee is blah. Slightly better than DD, but just skip it.

Previous review
Needed a quick fast food breakfast from a place that I can't find where I live and went here. Friendly service and the order was correct. The food is fast so that's what I needed.

Atmosphere: 4

Food: 4

Service: 5

Joseph Clark

Very rude. I was the only person in the drive thru line but they still made me wait. After about 3 minutes - I asked again if I was still supposed to be waiting and he made a rude comment.

Service: 1

kai frantz

Great staff here. I came in today at 6 am and was greeted very kindly. Marshall was amazing and I can’t thank him enough, he covered the change I was short with his personal money. Really appreciate it. Food was super fresh too!

Atmosphere: 5

Food: 5

Service: 5

Harlan zimmerman

The person taking the orders speaks extremely fast and if you don't order real fast he tells you off saying that this is a drive through and you need to order fast so I left and went to some place else. Not happy with the attitude.

Atmosphere: 4

Food: 4

Service: 1

Tasia Fetterley

The best part of my morning is going to Tims and getting my coffee and donut which is always a 10/10. The staff is extremely fast and consistent! Shout out to yall

Atmosphere: 5

Food: 5

Service: 5

K Bug

Every time I visit this location the staff make me feel so welcomed. I love their attitudes and willingness to work. A few of them that I see there frequently are always curious, timely and over all great customer service workers!

Atmosphere: 5

Food: 5

Service: 5

PurpleWormCake

I was running late for work (my fault) stopped in drive thru got me right in and out great service!

Atmosphere: 5

Food: 5

Service: 5

Kevin Guile

Stopped in to and from on my trip. Staff was great (Josh service provider) very personal and professional engaging with customers. The rest of the staff worked great together and very nice.

Atmosphere: 4

Food: 3

Service: 4

Samantha Willard

I think this is the best Tim's in SLC great location and best freshest doughnuts in town..Love that I can use DRIVE THRU or DINE IN to get breakfast,get gas and hit restroom all in one stop and (Valero) also has the CHEAPEST gas/diesel prices..also
LAST FUEL/RESTROOM/FOOD STOP for (15-20miles) before Lamphere's(Greg and Molly's) in Hopkinton for those traveling to Malone/Titus Mountain Ski Resort Area..

Dietary restrictions: I believe they have Gluten Free options at this location..

Kid-friendliness: Dine in area is near restrooms and out of the immediate area of the gas/convenient store area so a good spot for ones with little kids that want to stretch their legs or in warmer months a huge field behind,either side of and across the road for anyone traveling with pets and want to walk them or with children who want to run and burn off energy
(Especially after all those sugary doughnuts lol) before getting back on the road..(I dont recommend pets off leash or young children unsupervised however) due to 11B Highway very high traffic going 60+mph..and also parking lot can get a bit congested in mornings and early evenings..

Wheelchair accessibility: This location is very wheelchair friendly its all one level with wide walking areas and restrooms are easy access for wheelchairs and are single spacious toilet area (not stall type bathrooms) this location has 2 separate bathrooms (men's/family and women's/Unisex/family) they are also always very clean and warm and have a baby changing station in women's room..

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Muffin Multi-Pack, Doughnut, Oreo Dream Cookie, Croissant, Chocolate Glazed Donuts, Chili

Buck Tanzi

Needed a quick fast food breakfast from a place that I can't find where I live and went here. Friendly service and the order was correct. The food is fast so that's what I needed.

Atmosphere: 4

Food: 4

Service: 5

java mochafrap

Good food. Fast polite service.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Canadian Maple Donuts

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