McDonald's in Poughkeepsie

“I don't normally post about Mickey D's, but today I was hoping for something Grimace themed (a purple beverage or shake of some kind), in order to celebrate the Mets' wild card win over the Brewers. There was none of that to be had, so I just got a caramel macchiato, QPC, & McChicken. Fair enough!“

“I'm writing to express my sincere appreciation for the exceptional service provided by Carlos at your Poughkeepsie location on South Road. My coworkers and I placed a large order, and an item was accidentally left out. When we called, Carlos not only corrected the issue but went above and beyond, demonstrating outstanding customer service. As someone who also works in the customer service industry, I truly value this level of dedication. Thank you, Carlos, for your service excellence!“

“So I had a really long day of doing deliveries and I was about to do my last deliver but my phone died which I needed to complete my delivery. I had no charger and realized I was also hungry and I saw the golden arches. I walked in and the place was very busy and was greeted by lovely woman named ayesha. I asked her if there was any possible way someone had a charger I could use to charge my phone while I eat my dinner. She not only plugged my phone in for me and kept an eye on it, she made sure my order was correct and was very courteous and caring while managing the dinner rush. I finished my meal which hit the spot and my phone had just enough charge to get me to my next delivery. I have worked in the restaurant business for over 20 years and was so impressed by how she managed the floor with elegance and kindness. Not only did I leave happy, she helped me so I could also finish my work and go home not stressed. She really runs the place well and definitely deserves a raise. It really meant a lot to me.“