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“I'm writing to express my sincere appreciation for the exceptional service provided by Carlos at your Poughkeepsie location on South Road. My coworkers and I placed a large order, and an item was accidentally left out. When we called, Carlos not only corrected the issue but went above and beyond, demonstrating outstanding customer service. As someone who also works in the customer service industry, I truly value this level of dedication. Thank you, Carlos, for your service excellence!“
“Not much to share, I went through the drive thru. But the employee I spoke to was polite, patient and quick and the window employees were also great. My rating is for my overall experience with McDonald's within the past 5 years in 10 different cities.“
“I don't normally post about Mickey D's, but today I was hoping for something Grimace themed (a purple beverage or shake of some kind), in order to celebrate the Mets' wild card win over the Brewers. There was none of that to be had, so I just got a caramel macchiato, QPC, & McChicken. Fair enough!“