Elena's 43 Restaurant

A few days ago I ordered food from this restaurant through Uber Eats and I couldn't eat it. It was pork ribs and unfortunately they were spoiled. So I don't recommend it

Food: 1

The only problem I had was that I ordered stewed chicken. The order of stewed chicken is 3 pieces for $15.95. Yes, you read it right.

Food: 5

Service: 5

The food smelled bad and was served very late.
Service was very bad

Atmosphere: 1

Food: 1

Service: 1

The food is really good so is the service

Atmosphere: 5

Food: 5

Service: 5

Efficient.

Atmosphere: 5

Food: 5

Service: 5

The 👌 best

Beautiful place spanish restaurant excellent food Dominican style. Good service

Atmosphere: 5

Food: 5

Service: 5

So I've been going herr for many years and the food was good as usual. But this particular time I realized something i haven't noticed before. No more complimentary salad. And I'm cool with that. But to tell me i have to pay $1 for you to drizzle some gravy over my rice is INSANE.. I had to laugh at that. We as a people are becoming very petty.

Atmosphere: 3

Food: 4

Service: 3

The food was amazing 10/0 customers service was great ! Me and my husband looking foward to eating lunch here again thank you

Atmosphere: 5

Food: 5

Service: 5

The food is really great. Definitely recommend the sautéed chicken wit rice and beans, chicken in garlic sauce and steak.

Atmosphere: 4

Food: 5

Service: 5

This food was amazing.

Atmosphere: 5

Food: 5

Service: 5

The staff was very inattentive and distracted, and the food was burnt and tasteless

Atmosphere: 1

Food: 3

Service: 1

I usually always buy food from here but There was a roach in my rice and I didn’t even realize until I moved the rice around. I can’t say I’ll be coming back after this

I’ve been to Elena 43 in Queens Village a few times before and usually had no issues, which is why this recent experience was so frustrating. I ordered the family combo with a whole rotisserie chicken and simply asked to swap the rice and beans for just French fries. I also requested to substitute the sweet plantains for green plantains nothing crazy, just a small preference change.

Instead of being met with understanding, the staff came off rude and unwilling to accommodate. It really threw me off, especially since I’ve ordered similar adjustments here before with no problem. As a local, I want to support neighborhood businesses, but it’s hard to do that when basic requests are met with attitude. And the wait time was very displeasing.

The food is good!, but the customer service this time? Really disappointing. I hope this was just a one off situation, but it definitely left a bad taste.

Atmosphere: 2

Food: 3

Service: 1

The food here is delicious especially the chicken family meal.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicharron De Cerdo Con Tostones, Beans, Rotisserie Chicken, Family Combo, Boiled Yuca