I'm only giving two stars because the ice cream cake was good- just not $50 good lol. My local Key Food's Carvel freezer was down, so I was forced to go to BR's. The prices reminded me why I stopped buying ice cream cakes from there.
NAEEMA JONES
Not the friendliest store or nicest people. Very rude
Jessica McKenzie
Inconsistent. They make there own hours. They close earlier than what’s posted. I got there 15 mins prior to the closing time and they were all packed up and the doors were locked. They were cleaning and said they closed at 9. I showed them that it wasn’t 9 pm yet. She just looked at me and didn’t say anything.
Vee Cee
This store always forget my order or don't make it correctly. I ask for specific things and they always get it wrong. Now do you see a sunday anywhere. I ordered 3 things and only 2 showed up and yet everything was paid in full. Go figure.
Mick Jack
Went into facilities about 8.35pm to purchase a large milk shake the female attendant informed me no milk shake because they were closing soon and didn't serve me even though the store was open
Tara M. Castro
Lines are long, but they bring out ice water, menus, and entertain you while waiting! The line moved fast & the ice cream was wonderful! Don't miss this experience!
Sadik Ahamed
Good ice cream, kinda expensive.
Jay Parker
It's a nice place with decent cakes it's typical of a corporate food chain
Dezz.
This place is the absolute worse!! I has a frightening experience on Sunday Sept 22nd when a male employee decided to get loud and argue and with me. A very disrespectful man. I believe his name tage said Moy. He shared the wrong icecream and refused to correct it. They barely speak and understand English. Very poor customer service. Stay away!!
I remember walking in one day wanting to get a milkshake because I was so thirsty from the heat and the one employee that could handle the ice cream was on break. So I sat there for 15 minutes while she looked into air at nothing, the same as the other pregnant customer next to me had been doing. My second encounter here, I tried to get the same milkshake and the guy had barely had any grasp of the English language and kept trying to give me a scoop when I asked for a milkshake.
Abena Dinizulu
This place is a disgrace. One of The employees tried to argue with me because I told him I did not like the milkshake he made me. These people should not be working in customer service.
Kaylee Louima
The ice cream that was given to me had another flavor of ice cream on the side that had transferred from the spoon. Which means they didn't sanitize the utensil before putting it into to another flavor. That's extremely dangerous for people with allergies.The person that was with me also got ice cream and found sprinkles and what appeared to be a nut in her ice cream! I hope that this location can make a change and that they pay better attention to the sanitization of their utensils.Thank You.
Kay Loui
The ice cream that was given to me had another flavor of ice cream on the side that had transferred from the spoon. Which means they didn't sanitize the utensil before putting it into to another flavor. That's extremely dangerous for people with allergies. The person that was with me also got ice cream and found sprinkles and what appeared to be a nut in her ice cream! I hope that this location can make a change and that they pay better attention to the sanitization of their utensils. Thank You.
I'm only giving two stars because the ice cream cake was good- just not $50 good lol. My local Key Food's Carvel freezer was down, so I was forced to go to BR's. The prices reminded me why I stopped buying ice cream cakes from there.
Not the friendliest store or nicest people. Very rude
Inconsistent. They make there own hours. They close earlier than what’s posted. I got there 15 mins prior to the closing time and they were all packed up and the doors were locked. They were cleaning and said they closed at 9. I showed them that it wasn’t 9 pm yet. She just looked at me and didn’t say anything.
This store always forget my order or don't make it correctly. I ask for specific things and they always get it wrong. Now do you see a sunday anywhere. I ordered 3 things and only 2 showed up and yet everything was paid in full. Go figure.
Went into facilities about 8.35pm to purchase a large milk shake the female attendant informed me no milk shake because they were closing soon and didn't serve me even though the store was open
Lines are long, but they bring out ice water, menus, and entertain you while waiting! The line moved fast & the ice cream was wonderful! Don't miss this experience!
Good ice cream, kinda expensive.
It's a nice place with decent cakes it's typical of a corporate food chain
This place is the absolute worse!! I has a frightening experience on Sunday Sept 22nd when a male employee decided to get loud and argue and with me. A very disrespectful man. I believe his name tage said Moy. He shared the wrong icecream and refused to correct it. They barely speak and understand English. Very poor customer service. Stay away!!
Nice store great service
Restaurantji Recommends
Good choice of ice cream.
I remember walking in one day wanting to get a milkshake because I was so thirsty from the heat and the one employee that could handle the ice cream was on break. So I sat there for 15 minutes while she looked into air at nothing, the same as the other pregnant customer next to me had been doing. My second encounter here, I tried to get the same milkshake and the guy had barely had any grasp of the English language and kept trying to give me a scoop when I asked for a milkshake.
This place is a disgrace. One of The employees tried to argue with me because I told him I did not like the milkshake he made me. These people should not be working in customer service.
The ice cream that was given to me had another flavor of ice cream on the side that had transferred from the spoon. Which means they didn't sanitize the utensil before putting it into to another flavor. That's extremely dangerous for people with allergies.The person that was with me also got ice cream and found sprinkles and what appeared to be a nut in her ice cream! I hope that this location can make a change and that they pay better attention to the sanitization of their utensils.Thank You.
The ice cream that was given to me had another flavor of ice cream on the side that had transferred from the spoon. Which means they didn't sanitize the utensil before putting it into to another flavor. That's extremely dangerous for people with allergies. The person that was with me also got ice cream and found sprinkles and what appeared to be a nut in her ice cream! I hope that this location can make a change and that they pay better attention to the sanitization of their utensils. Thank You.