Baskin-Robbins
                                11611 Liberty Ave, South Richmond Hill
                                 (718) 845-2649
                            
Recent Reviews
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Listed as open on Uber Eats. Told each driver that went there that they were closed and didn't have the ice cream
Worst experience ever, placed a online order . Payed online with my credit card when i went all the way to the store they said they dont have my order and the staff was not willing to even assist me with this issue.Customer service was not able to rectify the issue they said i need to speak to the store owner.
My experience was horrible, i wanted a chocolate cheesecake single scoop and i wanted a 2 scoop sundae for my wife. When i went inside the guy was sweeping and he was the only one there so he told me to wait 5 minutes so he could sweep. I said ok. Then more customers came in i waited 15+ minutes i still waited patiently but then instead of taking my order he took everyone else’s order then he took mine. It got me a little mad but i let it go, he took my order and i first ordered my single scoop which was normal, then i ordered the two scoop sundae and he gave me the smallest scoops ever which was a lot smaller than the single scoop. I felt scammed. Then i asked him if he had brownie as a topping he said no, like what kind of ice cream shop doesnt have brownie as a topping. Then i asked for hot fudge but nope, he didnt even have that. On top of which, no whip cream and no cherry on my sundae. Great!!! I had my wife throw it out after she took 2 bites. Waste of $7. Oh and on another note the sundae had chunks of frozen ice in it and not even ice cream . What a load of bs
I Oder milkshake from here I pay 10 dollars but the quality is too bad and it’s look like water I don’t like this type off people we pay for food and food quality is not good
Time of closing for this store is 10 pm on website and i checked before going there . I was there around 8:30 and one of the worker told me they already closed . Bad experience. If you don’t wanna work bro go home and sleep why you wasting somebody’s
Service: 1
Horrible experience! I ordered on grubhub and after a few minutes I received a call saying the restaurant didn’t have chocolate syrup. I didn’t even order an item that required chocolate syrup. Then my order was cancelled. They seem to be out of everything. I’m not even sure why they’re open.
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE. bad staff. went inside the music was so loud the workers don’t even speak English and they’re rude and dirty. No gloves or anything.
Store sign states they close at 12am, doors were closed at 11:20pm
Store sign states they close at 12am, doors were closed at 11:20pm
lizard man working the counter, other than that, it was good.
Restaurantji Recommends
Bad serviceWe got 2 ice creams and both of them were in position of melting down at the point of purchase…On top of that there was some kind of wrapped material inside the cone….Inexperienced staff…
Bad serviceWe got 2 ice creams and both of them were in position of melting down at the point of purchase…On top of that there was some kind of wrapped material inside the cone….Inexperienced staff…
Their desserts are wonderful! Be prepared to stand in line outside in the heat! They just need to add line ropes inside so not as many people have to wait outside. They did walk around and handed out free water!
Worst baskin Robbins ever, came home and saw my sandwich burned inside, and the lady didn’t even have the sense of humor to make another because she was watching my husband if he was looking because she know she burned the sandwich, so unprofessional people working there?????
Ice cream flavors and their respective signs were all mixed up. We ended up buying the wrong flavors and the employee couldn't quite understand English well when we told her we didn't want that flavor and that the signs were mixed up.
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