Baskin-Robbins
74-13 Roosevelt Ave, Jackson Heights
(718) 205-4440
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Came here last night with my family of 5 before catching the bus. It just so happened to be 80 cent scoop night for their 80th anniversary. Employee would only let my two older kids try 1 flavor each, they wouldn’t let me or my wife try anything. When we went to tell them our order (5 single scoops) and pay, the employee at the cash register scanned the code on the app to get the 80 cent scoops and he said it didn’t work, Even though the girl right before us used the code without a problem. He told us maybe we should just call customer service to fix the problem. All employees working were very rude. Seems like they wanted to charge full price for the ice cream even though corporate was running a one-day promotion for their 80th anniversary.
Has more flavors than the other 2 nearby baskin robbins. Barely any seating though and usually homeless around
I always buy in this store. In 3 o'clock in the morning(10/03/2025) I wanted to buy 2 ice-cream for 14.99 and I gave 2 ten. 1 ten is broken ( look at the photo) but we can use anywhere. One bangladesh guy didn't accept the money and he didn't sell anything. Talking is really rude. I don't buy anything from Dunkin' Donuts ( any store ) in the future. We should make boycott Dunkin' Donuts until they change their staff attitude.
I ordered a 4 ounce scoop and received 2 ounces
I came in with my friend this was my first time to baskin and Robbins I asked if I could try 2 flavors to make a selection and this lady working here she was like we give only one sample I mean what if I don't like the flavor I try should I just leave the store even though I want to eat an ice-cream at the moment . Such a disrespectful behavior...not recommended at all....please don't waste your time and money here 🙏
Don’t give enough ice cream. I don’t who they are saving the ice cream for. It’s a rip off. Never going this place again.
Is very bad service
Service: 1
Worst experience getting ice cream I’ve ever had. The cashier was awful. Gave me a insulting amount of ice cream I thought he was kidding. It was like I was asking him to buy me the ice cream with his own paycheck.
Horrible. Lack of customer care no help at all
Average ice cream shop
Restaurantji Recommends
I went to get ice cream with my gf and asked for samples of this one flavor which we were curios about. The worker said they don’t do that right now so we said fine. And we told him the scoops we wanted and he reached for the wrong flavor so my gf corrected him however she didn’t see they had strawberry ice cream so she kindly asked him to change one of the flavor to strawberry ( mind you he didn’t scoop the ice creams yet) then he proceeded to slam the ice cream freezers Lid and she had to call him out cause he was giving unnecessary attitude. Worst customer service
I went to get ice cream with my gf and asked for samples of this one flavor which we were curios about. The worker said they don’t do that right now so we said fine. And we told him the scoops we wanted and he reached for the wrong flavor so my gf corrected him however she didn’t see they had strawberry ice cream so she kindly asked him to change one of the flavor to strawberry ( mind you he didn’t scoop the ice creams yet) then he proceeded to slam the ice cream freezers Lid and she had to call him out cause he was giving unnecessary attitude. Worst customer service
This old fashioned ice cream shop is awesome! We must've caught it at the right time because the line was only to the door, but if there's a longer line, it is definitely worth the wait. The ice cream is awesome and the staff is great!
Lets scream for icecream
They beyond rude. My mother went in to place an order a matcha latte and instead gave her a mocha latte. When she told them this wasn’t what she ordered they started to argue with her in a disrespectful tone. Their corporate manager really needs to fix these repetitive issues this location seems to have all the time.
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