I apologize for the delay. We had ordered cake pops for my mom's 70th birthday. We agreed on individually wrapped pops to be picked up at 10 am. When we got there, they said it was being delivered. We waited for 30 min, only for them to tell us they will uber it to the restaurant instead. They sent us the link to track the uber and the cake pops were coming from a location 45min away. The cake pops did not arrive until 12pm for an 11am brunch. On top of that, the pops were in not individually wrapped nor were they all the design we agreed on. It was 90 degree weather that day and so the pops were fragile and smudged placed together in a box. The decorating itself of the cake pops was beautiful though. My family and I were very disappointed by this experience. It was unprofessional on every level. Even though communication was by text, I confirmed every detail as it went.
At the end, incorrect pretty design, wrong packaging and 2 hour delay in receiving the order.
Food: 2
Service: 1
Marlene Henry
Please don’t hesitate to have your cake done at this Bakery they will not disappoint!! You will have amazing cake art and the flavors and texture of the cake will be amazing!! I love customer service and over all I appreciate and respect the talent this bakery I came in with different pieces and they put together my vision ❤️ I will for ever be grateful for my daughter sweet 16 cake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Miss
Very professional! I was so happy with how my custom cake turned out! It looked even better than I imagined and tasted just as good. You could tell a lot of care went into every detail. Everyone at the party loved it and couldn’t stop talking about how beautiful (and delicious) it was. Thank you so much for making something so special!
Atmosphere: 5
Food: 5
Service: 5
Romona Ramnaugh
I’ve always ordered cake from here for any birthday occasions! They never seize to amaze me. I always get exactly what I ask for but however, last month, June, I ordered a cake for my birthday, it came perfect! Loved that it was exactly what was in the picture but I received banana cake instead of strawberry although I paid $178 for a bento box and placed the order over a month before just to make sure everything was perfect! It was disappointing that the pick up location wasn’t being confirmed when I had so much plans and things to get done, then it was so disappointing to hear my friends ask “Why did you get banana cake of all the flavors in the world?”. First time having a bad experience but now skeptical about ordering in the future
Jazmine F-N
This is an absolutely overdue review to say thank you so much for your flexibility and part in making our bachelorette weekend as memorable as it was. The cake was a highlight of the weekend and our bride loved everything about it. You have a customer in me moving forward and I’ve already spread the word for anyone else who needs a cake made by someone who cares and is as talented as you. Keep being great!
Atmosphere: 5
Food: 5
Service: 5
Jennifer cabarcas
Purchased this mini bento cake for my sister’s birthday. I didn’t want something big because we were going to cut this in a restaurant. It was the perfect size and it feeds 4 people easy. It was a tres leches cake and it was very tasty!! Will definitely be coming back! Highly recommend this bakery!!
Deivi Garcia
These people are scammers, they’ve played me, the cake was never available on reserved date, rude customer service and they never gave me my money back which was for “hold” only
Atmosphere: 1
Food: 1
Service: 1
Joana
This cake was beyond beautiful! It exceeded my expectations ?? The service for ordering was so easy and simple. Oh and by the way it was deliciously made as well. My daughter had specifically requested this cake for her 16th bday and she was extremely happy when she saw it. Thank you Blue Royale Cakes for making my daughter’s cake one of the best yet!
Atmosphere: 5
Food: 5
Service: 5
lillian lee
Bleu Royale Cakes is absolutely amazing. I have been returning back anytime I have a special occasion. Not only are the cakes beautiful, creative and unique, the cakes are SO delicious. They make every life moment so memorable. This small business, family owned cake shop, is the best. Thank you Bleu Royale Cakes!
Atmosphere: 5
Food: 5
Service: 5
Amber Auguste
Thank you to Bleu Royale for making my son’s birthday party super precious! This bakery went above and beyond to create exactly what I envisioned (even better!). They have great communication, prices are amazing, cake and cupcakes were delicious, and they were pretty flexible with the pick up time! I will definitely be booking again. Thank you!
Best bakery in Queens!!! The service is amazing, Hilda is very sweet and welcoming!!She always puts her best effort into accommodating her clients. Her creativity is impeccable. Oh, and the smoothness in the texture of the cake the flavor, and frosting together is delicious! The best part is it’s not too sweet!!!
Atmosphere: 5
Food: 5
Service: 5
juan melendez
Amazing work ethic and true to the customers request. I can’t say enough about what this bakery has to offer. From baby showers to birthday cakes and all type of treats and designs. Highly recommend to any and every age group and festivities. Thank you Hilda for making my occasions that much special!!!!
Atmosphere: 5
Food: 5
Service: 5
Maria Delgado
The most delicious cakes, thank you for the excellent work, they turned out very beautiful ♥️
Atmosphere: 5
Food: 5
Service: 5
MARIA MALAVE
The best of the best bakery in the neighborhood! Friendly! Courteous and out of this world deserts and cakes! This is my second review! And again they are the best
Parking: Great location! Easy access to location
Kid-friendliness: Great location and comfortable waiting area! Beautiful decor and ambiance!
Thank you for making my daughters sweet 16 super sweet with the delicious 3 leches cake the treats cakesicles and chocolate covered strawberries were a hit. Simply beautiful. Latin owned business local business what else could I ask for. Thanks again from the
I apologize for the delay. We had ordered cake pops for my mom's 70th birthday. We agreed on individually wrapped pops to be picked up at 10 am. When we got there, they said it was being delivered. We waited for 30 min, only for them to tell us they will uber it to the restaurant instead. They sent us the link to track the uber and the cake pops were coming from a location 45min away. The cake pops did not arrive until 12pm for an 11am brunch. On top of that, the pops were in not individually wrapped nor were they all the design we agreed on. It was 90 degree weather that day and so the pops were fragile and smudged placed together in a box. The decorating itself of the cake pops was beautiful though.
My family and I were very disappointed by this experience. It was unprofessional on every level. Even though communication was by text, I confirmed every detail as it went.
At the end, incorrect pretty design, wrong packaging and 2 hour delay in receiving the order.
Food: 2
Service: 1
Please don’t hesitate to have your cake done at this Bakery they will not disappoint!! You will have amazing cake art and the flavors and texture of the cake will be amazing!! I love customer service and over all I appreciate and respect the talent this bakery I came in with different pieces and they put together my vision ❤️ I will for ever be grateful for my daughter sweet 16 cake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Very professional! I was so happy with how my custom cake turned out! It looked even better than I imagined and tasted just as good. You could tell a lot of care went into every detail. Everyone at the party loved it and couldn’t stop talking about how beautiful (and delicious) it was. Thank you so much for making something so special!
Atmosphere: 5
Food: 5
Service: 5
I’ve always ordered cake from here for any birthday occasions! They never seize to amaze me. I always get exactly what I ask for but however, last month, June, I ordered a cake for my birthday, it came perfect! Loved that it was exactly what was in the picture but I received banana cake instead of strawberry although I paid $178 for a bento box and placed the order over a month before just to make sure everything was perfect! It was disappointing that the pick up location wasn’t being confirmed when I had so much plans and things to get done, then it was so disappointing to hear my friends ask “Why did you get banana cake of all the flavors in the world?”. First time having a bad experience but now skeptical about ordering in the future
This is an absolutely overdue review to say thank you so much for your flexibility and part in making our bachelorette weekend as memorable as it was. The cake was a highlight of the weekend and our bride loved everything about it. You have a customer in me moving forward and I’ve already spread the word for anyone else who needs a cake made by someone who cares and is as talented as you. Keep being great!
Atmosphere: 5
Food: 5
Service: 5
Purchased this mini bento cake for my sister’s birthday. I didn’t want something big because we were going to cut this in a restaurant. It was the perfect size and it feeds 4 people easy. It was a tres leches cake and it was very tasty!! Will definitely be coming back! Highly recommend this bakery!!
These people are scammers, they’ve played me, the cake was never available on reserved date, rude customer service and they never gave me my money back which was for “hold” only
Atmosphere: 1
Food: 1
Service: 1
This cake was beyond beautiful! It exceeded my expectations ?? The service for ordering was so easy and simple. Oh and by the way it was deliciously made as well. My daughter had specifically requested this cake for her 16th bday and she was extremely happy when she saw it. Thank you Blue Royale Cakes for making my daughter’s cake one of the best yet!
Atmosphere: 5
Food: 5
Service: 5
Bleu Royale Cakes is absolutely amazing. I have been returning back anytime I have a special occasion. Not only are the cakes beautiful, creative and unique, the cakes are SO delicious. They make every life moment so memorable. This small business, family owned cake shop, is the best. Thank you Bleu Royale Cakes!
Atmosphere: 5
Food: 5
Service: 5
Thank you to Bleu Royale for making my son’s birthday party super precious! This bakery went above and beyond to create exactly what I envisioned (even better!). They have great communication, prices are amazing, cake and cupcakes were delicious, and they were pretty flexible with the pick up time! I will definitely be booking again. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Cakes, Birthday Cake
Restaurantji Recommends
Best bakery in Queens!!! The service is amazing, Hilda is very sweet and welcoming!!She always puts her best effort into accommodating her clients. Her creativity is impeccable. Oh, and the smoothness in the texture of the cake the flavor, and frosting together is delicious! The best part is it’s not too sweet!!!
Atmosphere: 5
Food: 5
Service: 5
Amazing work ethic and true to the customers request. I can’t say enough about what this bakery has to offer. From baby showers to birthday cakes and all type of treats and designs. Highly recommend to any and every age group and festivities. Thank you Hilda for making my occasions that much special!!!!
Atmosphere: 5
Food: 5
Service: 5
The most delicious cakes, thank you for the excellent work, they turned out very beautiful ♥️
Atmosphere: 5
Food: 5
Service: 5
The best of the best bakery in the neighborhood! Friendly! Courteous and out of this world deserts and cakes! This is my second review! And again they are the best
Parking: Great location! Easy access to location
Kid-friendliness: Great location and comfortable waiting area! Beautiful decor and ambiance!
Recommended dishes: Custom Cakes, Tres Leches Cake Jar, Chocolate Covered Strawberries, Nutella, Birthday Cake, Chocolate Buttercream, Puerto Rican Quesito, Cake Pops
Thank you for making my daughters sweet 16 super sweet with the delicious 3 leches cake the treats cakesicles and chocolate covered strawberries were a hit. Simply beautiful. Latin owned business local business what else could I ask for. Thanks again from the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Cakes, Tres Leches Cake Jar, Chocolate Covered Strawberries
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