I had a custom ice cream cake made for my son’s 1st birthday party. Priya helped my husband and I customize the cake and was very knowledgeable. Someone called me a few days later to confirm the cake details, and also offered to add a birthday greeting for free. The cake was ready for pickup as promised and was a delicious hit with our guests! I will definitely be coming back for future events!
Atmosphere: 5
Food: 5
Service: 5
harpreet kailey
Everytime i go there, i have issue with employees hair . All time there hair touched icecream. Food store employees hair should be covered or tied in bun . But employees working in this carvel there hair all over the place . Manager should teach them
Atmosphere: 3
Food: 3
Service: 1
T Cheeks
Cartwheel with sprinkles!
Atmosphere: 5
Food: 5
Service: 4
Chrsitine Kramer
The best soft serve ice cream in the world!!! Ice cream cakes are delicious especially Fudgy the whale
I spent $35 dollar to buy the worst ice cream cake, I bought strawberry cake to my surprise it’s was not even near to how strawberry cake take , they just have topped the cake with strawberry syrup
Store was empty. 2 people working behind counter, Got there waited 5 minutes, no greeting, left
Ojs Babygirl
My favorite store. All the workers are soooo nice.
Atmosphere: 5
Food: 4
Service: 5
Santia Gillette
This Carvel is located right on Hillside, with a small parking lot and outside seating. No indoor seating/eating available since there is just enough space for 6-8 customers to stand somewhat comfortable while getting their dessert.This location has what looked like 3 double soft serve machines, two decent size sections for scoop ice cream, ice cream cakes, pre-made ice cream cones to go, pre-made soft serve with fudge or caramel or strawberry to go, packs of ice cream sandwiches as well. They did not have single ice cream sandwiches, which was a bummer for my child who wanted to get one.Two young adults were working, although one was cleaning in the back and the other was helping the three groups of people that were waiting to order, with me being one of the groups. We got a small sundae dasher and single kids scoop with sprinkles. I inquired if the strawberry soft serve was ready since I noticed a blinking light. I was told yes, but I saw the machine popping the soft serve out as the employee tried to get it out....but the person told me it was okay. For the kids scoop, we took one scoop of cake batter. The scoop was small, where most of the cup was empty. I asked if that was the size, as it looked a bit small and was told yes. We got rainbow sprinkles and were surprised to see it barely coated the ice cream.We paid just under $14 for a small Sundae dasher and one kids scoop in a cup with some sprinkles. To my surprise, we were also charged for a hand dip. I don't know what a hand dip is, but I know that's not what we ordered or what we received. The quality and unknown charge were disappointing.Giving 2 stars because the employee who helped us was pleasant and parking was a breeze because of the parking lot.
I was super excited the Carvel building had an old fashion look, bringing back memories from my childhood. But super disappointed in their Cookie Pus cake, which ended up to have been melted and refrozen. 100% was the store's fault, cause we live 5 min away from carvel and I placed the cake in the freezer right away. This cake is $37, so I didn't expect this type of quality. My son made the best of the situation,but even the cookie saucer eyes were not fresh tasting to him. So it makes me wonder how old this cake was. I was hoping to pass on my memories of getting such a "luxury" cake as a child to my son. It's just too bad.
Atmosphere: 3
Food: 1
Service: 3
edward scharf
I purchased an Hot Fudge Sunday and it was horible, all ice with the edge barely any Fudge and the pistachio ice cream was all artificial flavor. Just a cheap way to make money. I give a nice tip but my tip would be to check the items before you go out. Very disappointing.
Atmosphere: 2
Food: 1
Service: 2
Kassandra Yvette
Super nice and friendly. Very helpful and accommodating! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Pedro De Leon
My favorite ice cream spot!!!! The owner is very hospitable and nice! The service is great. I've been going here for years and never had any complaints. The best Carvel spot for sure.
Elsie Aleman
Everything is delicious and the employees are very friendly.
I had a custom ice cream cake made for my son’s 1st birthday party. Priya helped my husband and I customize the cake and was very knowledgeable. Someone called me a few days later to confirm the cake details, and also offered to add a birthday greeting for free. The cake was ready for pickup as promised and was a delicious hit with our guests! I will definitely be coming back for future events!
Atmosphere: 5
Food: 5
Service: 5
Everytime i go there, i have issue with employees hair . All time there hair touched icecream. Food store employees hair should be covered or tied in bun . But employees working in this carvel there hair all over the place . Manager should teach them
Atmosphere: 3
Food: 3
Service: 1
Cartwheel with sprinkles!
Atmosphere: 5
Food: 5
Service: 4
The best soft serve ice cream in the world!!! Ice cream cakes are delicious especially Fudgy the whale
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Serve Ice Cream, Fudgie the Whale Cake, Deluxe Flying Saucers Individual, Flying Saucers 6-Pack, Deluxe Flying Saucers 6-Pack, Square Ice Cream Celebration Cake
I spent $35 dollar to buy the worst ice cream cake, I bought strawberry cake to my surprise it’s was not even near to how strawberry cake take , they just have topped the cake with strawberry syrup
Please don’t buy from them
Food: 1
Recommended dishes: Square Ice Cream Celebration Cake
The ice cream saucers always fresh and yummy so many different flavors too choose from ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flying Saucers 6-Pack, Deluxe Flying Saucers 6-Pack
The ice cream saucers always fresh and yummy so many different flavors too choose from 😋😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flying Saucers 6-Pack, Deluxe Flying Saucers 6-Pack
Store was empty. 2 people working behind counter, Got there waited 5 minutes, no greeting, left
My favorite store. All the workers are soooo nice.
Atmosphere: 5
Food: 4
Service: 5
This Carvel is located right on Hillside, with a small parking lot and outside seating. No indoor seating/eating available since there is just enough space for 6-8 customers to stand somewhat comfortable while getting their dessert.This location has what looked like 3 double soft serve machines, two decent size sections for scoop ice cream, ice cream cakes, pre-made ice cream cones to go, pre-made soft serve with fudge or caramel or strawberry to go, packs of ice cream sandwiches as well. They did not have single ice cream sandwiches, which was a bummer for my child who wanted to get one.Two young adults were working, although one was cleaning in the back and the other was helping the three groups of people that were waiting to order, with me being one of the groups. We got a small sundae dasher and single kids scoop with sprinkles. I inquired if the strawberry soft serve was ready since I noticed a blinking light. I was told yes, but I saw the machine popping the soft serve out as the employee tried to get it out....but the person told me it was okay. For the kids scoop, we took one scoop of cake batter. The scoop was small, where most of the cup was empty. I asked if that was the size, as it looked a bit small and was told yes. We got rainbow sprinkles and were surprised to see it barely coated the ice cream.We paid just under $14 for a small Sundae dasher and one kids scoop in a cup with some sprinkles. To my surprise, we were also charged for a hand dip. I don't know what a hand dip is, but I know that's not what we ordered or what we received. The quality and unknown charge were disappointing.Giving 2 stars because the employee who helped us was pleasant and parking was a breeze because of the parking lot.
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
I was super excited the Carvel building had an old fashion look, bringing back memories from my childhood. But super disappointed in their Cookie Pus cake, which ended up to have been melted and refrozen. 100% was the store's fault, cause we live 5 min away from carvel and I placed the cake in the freezer right away. This cake is $37, so I didn't expect this type of quality. My son made the best of the situation,but even the cookie saucer eyes were not fresh tasting to him. So it makes me wonder how old this cake was. I was hoping to pass on my memories of getting such a "luxury" cake as a child to my son. It's just too bad.
Atmosphere: 3
Food: 1
Service: 3
I purchased an Hot Fudge Sunday and it was horible, all ice with the edge barely any Fudge and the pistachio ice cream was all artificial flavor. Just a cheap way to make money. I give a nice tip but my tip would be to check the items before you go out. Very disappointing.
Atmosphere: 2
Food: 1
Service: 2
Super nice and friendly. Very helpful and accommodating! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
My favorite ice cream spot!!!! The owner is very hospitable and nice! The service is great. I've been going here for years and never had any complaints. The best Carvel spot for sure.
Everything is delicious and the employees are very friendly.
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