Cheers Restaurant and Ultra Lounge

I was very disappointed.. I made reservations for Saturday n when I went there the place was shut down.. Cheers is giving false advertising..

When you make a reservation please call to make sure they will be open. I made a reservation for 7 at 6pm on a Saturday. Get there just for the doors to be locked and no one there. NEVER AGAIN will I make a reservation to come here again. I don't care how good the food is said to be.

THIS RESTAURANT IS NOT IN BUSINESS. Trust the reviews. Saturday night 7pm reservations. Doors locked, nothing going on.

Drinks were a 10/10 I had the coconut rum punch would definitely go back for that however the food was very mid. I had chicken and waffles and the waffles were terrible, need to get better waffles taste was very cheap.

I came to a private birthday party from Homie, and the bar service was poor. I wait 30 minutes for a drink of Don Julio Brown that failure on manger. Knowing this is an event with a lot of people.

Service: 1

When I made a reservation they were not open TWICE within a 6 month span. I am skeptical about their service if their communication and customer service is this bad.

I made a reservation for 12 PM brunch via Open Table to celebrate my mother’s 70th birthday. When we got there some random man opened the door to inform my party that there is going to be a delay because the chef hadn’t arrived yet. Mind you the restaurant looked closed, not a light or music was on and from the looks of it wait staff wasn’t there either. We ended up making reservations for another restaurant last minute and I was quite embarrassed and disappointed because we’ve been wanting to try this restaurant to support local businesses. SHAME ON YOU CHEERS! and clearly this isn’t the first time they’ve done this I’ve recently seen other yelp reviews from a few weeks ago saying the same exact thing. I wish I would have seen that before showing up. They even had the AUDACITY to confirm the reservation, that’s some nasty work Cheers.

Atmosphere: 1

Service: 1

I made a reservation for 12 PM brunch via Open Table to celebrate my mother's 70th birthday. When we got there some random man opened the door to inform my party that there is going to be a delay because the chef hadn't arrived yet. Mind you the restaurant looked closed, not a light or music was on and from the looks of it wait staff wasn't there either. We ended up making reservations for another restaurant last minute and I was quite embarrassed and disappointed because we've been wanting to try this restaurant to support local businesses. SHAME ON YOU CHEERS! and clearly this isn't the first time they've done this I've recently seen other yelp reviews from a few weeks ago saying the same exact thing. I wish I would have seen that before showing up. They even had the AUDACITY to confirm the reservation, that's some nasty work Cheers.

Went on line to the Cheers website to see what time they are open it indicate they open at 5pm. Made reservations for 6pm. I get to the restaurant around 6:02pm and the doors are locked I knock on the door no reply. I called the restaurant it rings then voicemail. I called a second time still ring I left a voicemail message. Horrible customer service if the restaurant was closed it should been indicate when you call.

The restaurant was CLOSED. It is very unprofessional for them to be allowed to false advertise on restaurant week and to be able to book tables on Open Table for a closed restaurant. TERRIBLE BUSINESS

I WILL NEVER STEP MY FOOT IN THAT RESTAURANT. I MAKE AN APPOINTMENT FOR MY WIFE BIRTHDAY. THEY GIVE ME A TIME WHEN I GET THERE . THE GUY WAS CLEANING AND SAY SORRY. NOBODY CALL ME TO TELL ME ANYTHING. THIS IS NOT THE WAY TO DO BUSINESS. -F

I AM EXTREMELY DISAPPOINTED THAT OPEN TABLE WOULD EVEN LIST AND/OR ADVERTISE THIS RESTAURANT ESPECIALLY ON THEIR RESTAURANT WEEK. THIS RESTAURANT IS NOT OPEN AND HASN'T BEEN FOR A WHILE. I WENT TO THE RESTAURANT AND NEARLY GOT MY CAR DEMOLISHED DUE TO A SPEEDING VEHICLE COMING DOWN THE BLOCK ONLY TO FIND OUT THAT THE RESTAURANT ISN'T EVEN OPEN. DISAPPOINTED IS AN UNDERSTATMENT.

There was no experience because I received a text message stating the establishment would be closed for the day and re opening the next day. No invitation to make another reservation or complementary desert, nothing.

Definitely a nice vibe, the music was dope. It’s really cozy and relaxing. The food is definitely amazing. Staff were also understanding and respectful. It does take a while for the food to come out.

Atmosphere: 5

Food: 5

Service: 3

I wanted to visit this restaurant from a recommendation of an influencer I follow. Checked the times to make sure they would be open. I made reservations for Friday July 19th 10pm. Received text and email confirmation that everything was a go. I made a last minute change to the time and modified the reservation for 10:45 PM same night. I get there at 10:25 PM the doors are locked. I’m like okay maybe I went to the wrong door. Tried the other doors…locked. If the establishment was going to be closed then 1. I shouldn’t have been able to make a reservation and/or 2. Notify me as the patron that the restaurant wouldn’t be open on a Friday night as listed. I definitely wanted to try this place but thank goodness I was still able to celebrate my Birthday at a nice restaurant a few minutes away. Caribbean Soul. Amazing food, service A+, and the music was a vibe.

Service: 1