Chicken Festival Flushing

This location is closed I just came now 😔

It was good 👍🏽

Excellent service and food

Store was close when it says open online

I came to this place last week and yesterday during my lunch break and let me tell you the food is amazing they have the best chicken in queens.
Also the waitress was very helpful and extremely kind. Thank you chicken festival 10 out of 10!

They are closed at 11:45 AM on a Wednesday! Please update your business hours

The food and service was amazing. Just make sure you’re up to date on the prices, as the prices on pictures aren’t consistent.

don’t order the jalea they are not going tk give you fresh food and the order is not gonna be for 2 people. if you ask them thats not enough for 2 people they will tell you “well we weight everything and thats for 2” a complete scam don’t go here

Overpriced food
I really don’t recommend

Atmosphere: 2

Food: 3

Service: 3

Food is always delicious but unfortuantely the service is horrible. Paid $43 cash on a $32.65 order. The lady working hands me back my cents and i ask her where the rest of the change is. She hands me $6. When i ask where the rest is she tells me i only gave her $40 and the change and she hestitantly gives me the rest. Either its a stupid way to get a tip or they weren't able to deduct 34 from 43 and shouldnt be at the register. Go for the delicious food if you can put up with the horrible customer service.

Entrenen a sus trabajadoras mejor a contar el cambio que se da al cliente y poner mas atencion por favor

Atmosphere: 1

Food: 4

Service: 1

Complaint about Bad Customer Service

Dear Owners or Managers of Chicken Festival (196-17 Northern Blvd),

I am writing to you as a frequent customer of your restaurant to express my great dissatisfaction with the service received from one of your employees. On several occasions, I have noticed that this person serves customers with a rude and unprofessional attitude, as if the fact that he has to work was the fault of those of us who visit his establishment.

I firmly believe that a restaurant should offer not only good food, but also friendly and respectful treatment. These days, every penny we spend counts, and it's frustrating to receive such poor service when you choose to support a local business. I'm not the only person who has noticed this problem; I have spoken with neighbors and acquaintances in the community who share the same opinion.

I'm not asking you to fire this person, but I am asking you to take steps to improve your attitude and treatment of customers. As owner(s), it is important that you pay attention to who is representing your business, as customer service is key to the success of any restaurant.

Unfortunately, due to this experience, I have decided not to return to your establishment and share my experience with my family and acquaintances. I will prefer to look for another place where my money is well received and where the service is consistent with the quality one expects.

I hope you take this complaint seriously and make the necessary adjustments to improve service in your restaurant.

Complaint About Poor Customer Service

Dear Owners or Managers of Chicken Festival (196-17 Northern Blvd),

I am reaching out as a frequent customer of your restaurant to express my deep dissatisfaction with the service provided by one of your employees. On multiple occasions, I have noticed that this person attends to customers with a rude and unprofessional attitude, as if the fact that she has to work is somehow the fault of those who visit your establishment.

I strongly believe that a restaurant should offer not only good food but also friendly and respectful service. In these times, every dollar we spend matters, and it is frustrating to receive such poor service when choosing to support a local business. I am not the only one who has noticed this issue; I have spoken with neighbors and acquaintances in the community who share the same opinion.

I am not asking for this person to be fired, but I do urge you to take steps to improve his attitude and customer interactions. As the owner(s), it is important to pay attention to who is representing your business, as customer service is key to the success of any restaurant.

Unfortunately, due to this experience, I have decided not to return to your establishment and will be sharing my experience with my family and acquaintances. I would rather go somewhere else where my money is appreciated, and the service meets the quality one expects.

I hope you take this complaint seriously and make the necessary improvements to enhance customer service at your restaurant.

Prices are way too high for mediocre food. The only decent thing was the sauce, but they refused to sell me extra, claiming they only make a small amount with a two-sauce limit per order. Plenty of better places for chicken and rice—this was my last visit!

Atmosphere: 1

Food: 2

Service: 1

Not sure what happened but the price sky rocketed. I remember paying like $12 for a quarter chicken with rice and beans at this place and they wanted $21 today for the same thing with a can of coke 😭 I canceled.

Atmosphere: 3

Food: 3

Service: 3

Not sure what happened but the price sky rocketed. I remember paying like $12 for a quarter chicken with rice and beans at this place and they wanted $21 today for the same thing with a can of coke ? I canceled.

Atmosphere: 3

Food: 3

Service: 3

I love Peruvian chicken.... Unfortunately, the whole chicken rotisserie was very very salty. The green sauce was awesome, yuca fries were delish. Lomo saltado was ok, but the beef was a bit on the chewy side. Tostones was ok too, but a bit too thick and to dry for my tastes. Price was pretty expensive for lunch for these items. Not sure I would go again.

Atmosphere: 3

Food: 2

Service: 4