I’m really not the type to post negative reviews, but I think with the type of service this location gives it warrants it so people are aware and it gets attention from Chipotle. There are these two Latina girls that work the night shift and they always seem so miserable, very unpleasant customer service. It seems like Whenever they work the line the kitchen stops cooking early. Like I was there at 9:30pm today and the fajitas and lettuce were gone and they refused to refill it. But the location closes at 11pm..I asked them if they were going to refill, they said no, so I left and got food somewhere else. Yesterday they cut off online ordering early they said they close online ordering at 10:40 but I was ordering at 10:30 and the app wouldn’t let me order at this location. Many other negative experiences I’ve encountered at this location when those two girls are on the clock. I get great service when other employees are working the night shift though. The trays are always filled and they seem much happier. I come here about 3-4 times a week. Chipotle should do something about their customer service here. The employees that work there drove me, a paying customer away.
Atmosphere: 2
Food: 3
Service: 1
Joshua Degreiff
The only negative aspect here is that the beverages (aguas frescas) constantly break the machine. Overall, I always got what I bought, generous probations always.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
Emily chen
I ordered for pick up and the food is so extremely salty! The rice is also undercooked sadly.
Crystallee Constant
The point of a closing time, means the service goes up until the closing time. Not that you’re cleaned up 40 minutes early and there’s no food and no drinks. Everything was taken out. This is not the first time we take the drive to come to this location and leave without food.
Atmosphere: 1
Food: 1
Service: 1
The King
Nice chiplote to grab a bite, food is fresh and service is excellent
Atmosphere: 5
Food: 5
Service: 5
Shi Shu
This is absolutely insane! We order 2 bowls and when we get home we SAW LIVE INSECT CLIMBING IN THE VEGETABLE!!!!!!! So terrible!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Sarah R
Really awful customer service, hope they all get better management because treating customers terribly usually doesn’t help business
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
Valentin Calel
I ordered a grain salad and the grain is raw and the guacamole is black and they don't care they put everything black on my salad
Food: 1
Service: 1
Stephany H
Food is always empty. lettuce is brown.sour cream is watery. Rice is not hot both brown and white.very rude teenage employees.
Got chicken bowl today … found a hair strand in it …. Eww not coming back … workers need to wear hair net ?…… very salted chips
Atmosphere: 1
Food: 1
Service: 1
Geeta Singh
Worse customer service at this location the employee refuse to put extra rice on my burrito because she said that they can't wrap it.
Rebeca Cruz
Worst Customer service experience
Nylydal Seyer
Very rude staff!!! Unfriendly staff!!!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burrito Bowl
mariela benavente
I go to this chipotle often while I'm at work and the people their are great for the exception of this one girl I'm not sure if her name is Melissa but she's a white girl with blonde hair , she has by far the worst attitude there she seems to be miserable everytime she there. Her attitude just sucks and the way she service your food it's like she feeding a 2 year old I want my moneys worth and she act like it's affects her pay check. Overall this is my favorite chipotle on queens Blvd other workers there are great. Shout out to them they make customers experience great ?
I’m really not the type to post negative reviews, but I think with the type of service this location gives it warrants it so people are aware and it gets attention from Chipotle. There are these two Latina girls that work the night shift and they always seem so miserable, very unpleasant customer service. It seems like Whenever they work the line the kitchen stops cooking early. Like I was there at 9:30pm today and the fajitas and lettuce were gone and they refused to refill it. But the location closes at 11pm..I asked them if they were going to refill, they said no, so I left and got food somewhere else. Yesterday they cut off online ordering early they said they close online ordering at 10:40 but I was ordering at 10:30 and the app wouldn’t let me order at this location. Many other negative experiences I’ve encountered at this location when those two girls are on the clock. I get great service when other employees are working the night shift though. The trays are always filled and they seem much happier. I come here about 3-4 times a week. Chipotle should do something about their customer service here. The employees that work there drove me, a paying customer away.
Atmosphere: 2
Food: 3
Service: 1
The only negative aspect here is that the beverages (aguas frescas) constantly break the machine. Overall, I always got what I bought, generous probations always.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
I ordered for pick up and the food is so extremely salty! The rice is also undercooked sadly.
The point of a closing time, means the service goes up until the closing time. Not that you’re cleaned up 40 minutes early and there’s no food and no drinks. Everything was taken out. This is not the first time we take the drive to come to this location and leave without food.
Atmosphere: 1
Food: 1
Service: 1
Nice chiplote to grab a bite, food is fresh and service is excellent
Atmosphere: 5
Food: 5
Service: 5
This is absolutely insane! We order 2 bowls and when we get home we SAW LIVE INSECT CLIMBING IN THE VEGETABLE!!!!!!! So terrible!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Really awful customer service, hope they all get better management because treating customers terribly usually doesn’t help business
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
I ordered a grain salad and the grain is raw and the guacamole is black and they don't care they put everything black on my salad
Food: 1
Service: 1
Food is always empty. lettuce is brown.sour cream is watery. Rice is not hot both brown and white.very rude teenage employees.
Atmosphere: 1
Food: 1
Service: 1
No good service
Restaurantji Recommends
Got chicken bowl today … found a hair strand in it …. Eww not coming back … workers need to wear hair net ?…… very salted chips
Atmosphere: 1
Food: 1
Service: 1
Worse customer service at this location the employee refuse to put extra rice on my burrito because she said that they can't wrap it.
Worst Customer service experience
Very rude staff!!! Unfriendly staff!!!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burrito Bowl
I go to this chipotle often while I'm at work and the people their are great for the exception of this one girl I'm not sure if her name is Melissa but she's a white girl with blonde hair , she has by far the worst attitude there she seems to be miserable everytime she there. Her attitude just sucks and the way she service your food it's like she feeding a 2 year old I want my moneys worth and she act like it's affects her pay check. Overall this is my favorite chipotle on queens Blvd other workers there are great. Shout out to them they make customers experience great ?
Food: 4
Service: 3
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