Cuppa tea has pretty expensive egg bubble waffles. I tried the egg tart egg waffle, which was good, but not worth the listed price of $8.95, my total came to $9.75 from the kiosk. Other classic bubble waffle I’ve seen in Flushing are usually around $4.50 while their classic egg bubble waffle is $6.75. The wait took longer than I expected, but it was a busy Saturday, so that may have contributed.
Atmosphere: 2
Food: 4
Service: 3
Exzodiah Caamano
I love this place so much! I come here every time on my break whenever I’m at work, there’s this one specific server she’s my favorite and I love her so much her name is Vicky ^u^ every time I see her she always knows I want less ice in my drink and she’s so quick with my orders and she makes the drink perfect every single time! Best customer service I’ve ever seen. My favorite part about coming here is I’m always greeted with a smile and the atmosphere is amazing!
Atmosphere: 5
Food: 5
Service: 5
Evie
ordered a drink off fantuan n it came spilled also not in a glass bottle either but they refused to refund… order milk tea any where else guys
Food: 1
Service: 1
Ang C
The pineapple bun with a think piece of cold butter in the middle was good. We had it as take out in the past and the butter melted a bit but still tasted good. This time we are eating it at the store it tastes even better with the warm bun. The Hong Kong style milk tea with bubble was so good as well. Strong HK style tea flavor. Both pineapple bun and milk tea are authentic HK style. The strawberry milk drink with bubble was not too sweet and prefect for little kid. We will be back for more of the pineapple bun with butter and HK style milk tea. Had tried their egg waffle in the past and was also good. They are making it fresh to order so do expect a wait but it will be worth it. Crunchy outside and soft inside.
Atmosphere: 5
Food: 5
Service: 5
J Chen
Nothing worse than COLD egg waffles during weekend peak hours. Ugh!!
Atmosphere: 3
Food: 1
Service: 2
James
They take phone number for receipt and later they sell those phone numbers to telemarketers. Been getting non-stop Chinese spam calls from NY ever since I visited this place.
Atmosphere: 1
Food: 2
Service: 1
P W
Having passed by Cuppa Tea numerous times, I was excited to finally try the HK Style Egg Waffle, specifically ordering the Matcha flavor. Unfortunately, the product I received did not live up to expectations or advertising. I even double-checked with the cashier, who confirmed it was the correct item.
The waffle was soggy, and most surprisingly, had absolutely no discernible matcha flavor—not even a hint. Furthermore, it lacked the characteristic green hue, making me question if it was even prepared with matcha powder. While the cashier apologized, the Matcha Egg Waffle was a poor experience, and I would recommend choosing a different flavor.
Atmosphere: 3
Food: 1
Service: 4
梨li
The food was terrible it was cold when my number was called tasted weird..does not recommend and a side from the food and everything idk who this guy is probably the boss or sum kept telling the workers to make drinks for him while there's a whole lists of orders a head......??
Atmosphere: 1
Food: 2
Service: 2
bob
I would get the store a 0 if I could. waited over 30 minutes for a simple drink. All of their ingredients were out of stock, and this girl was on her phone. The whole time when there was a big crowd, she her AirPods in, working really slow and didn’t care. I saw a guy open some package of his teeth. DONT come here. The girl with the AirPods in picked up the orange slices of her hands when there’s a tonga for that. SO UNSANITARY.
Atmosphere: 1
Food: 1
Service: 1
Anton Gavrilenkov
My previous 5 Stars review: The place is popping! I love how flavorful their Hong Kong-style milk tea is - it makes me feel warm and cozy, especially when served in a glass bottle. I also truly enjoy their limited-edition egg tart waffles as well. Delicious 😋🥹🥹🥹
Update: 1. The quality of the egg tart waffles has decreased substantially. It is the second time we got this issue. They don’t hit the spot anymore - the filling is different, they aren’t baked well, and they taste like a completely different recipe and execution compared to the egg tarts I bought about two months ago. 2. The Signature Hong Kong Milk Tea (Hot) is also not as flavorful anymore and tastes different (did you change the recipe as well???) since maybe a month ago.
An owner or a supervisor of the place must to take some action ASAP, to fix the quality of the tea and waffles or you gonna lose so many loyal customers.
I’ve been a loyal customer for years, but after my last three visits, I’m officially done with this place.
I waited over 30 minutes for a simple egg waffle. During that time, a man—possibly the manager or owner—was loudly yelling at both me and the staff, only making an already chaotic situation worse. He demanded payment in an extremely rude and aggressive way, telling me to “give him the money”. I came here to buy food, not feel like I was being robbed.
Right after placing my order, my number was called—only to be told it wasn’t ready. When I asked, he said “3 minutes.” I waited another 20. Why call a number if the order’s not even close to ready? It felt like a complete joke.
Second time there, The front counter was no better. The woman working there didn’t speak any English, doesn’t know how to count coins, and spent the entire time yelling at the staff in Chinese, ignoring customers. If you don’t know how to communicate in English or count change, then the front desk is not the right place for you, go back to school. She then handed my order to someone else even though I was standing right there with my receipt. No apology, just more shouting, while a girl standing by had to keep apologizing for her.
To top it off, the food isn’t even worth the trouble. The egg waffle was overpriced, glass bottle costs an extra dollar now. The curry fish balls tasted like they were soaked in watered-down curry. And some of the staff looked so young, it raised serious questions—one boy making waffles looked like he was still in middle school. I Will be reporting this.
This place has completely fallen apart. It’s disorganized, unprofessional, and frankly embarrassing to witness. I won’t be coming back—and I’ll be warning everyone I know to stay away.
Atmosphere: 1
Food: 1
Service: 1
Alisa Huang
The waffle is sooooooo good!!!! The drinks are good too yall should try!
Atmosphere: 5
Food: 5
Service: 5
Iris Cortez
For 1 bread have to wait for 45 mins. Ridiculous. And not organize system. Messy
Atmosphere: 1
Food: 1
Service: 1
Susie Su
Egg waffle with salted egg yolk can barely taste the egg yolk, was going to try the custard tart one but they ran out
Liana Widjaja
I come at june 22’25 at Sunday I order 3 times but the service not nice 3 lady was standby in front of not nicely to customer and the waffle i’m order 4 waffle was broken the lady didn’t care … I know that day was busy but u must take care and give good service to customer
Cuppa tea has pretty expensive egg bubble waffles. I tried the egg tart egg waffle, which was good, but not worth the listed price of $8.95, my total came to $9.75 from the kiosk. Other classic bubble waffle I’ve seen in Flushing are usually around $4.50 while their classic egg bubble waffle is $6.75. The wait took longer than I expected, but it was a busy Saturday, so that may have contributed.
Atmosphere: 2
Food: 4
Service: 3
I love this place so much! I come here every time on my break whenever I’m at work, there’s this one specific server she’s my favorite and I love her so much her name is Vicky ^u^ every time I see her she always knows I want less ice in my drink and she’s so quick with my orders and she makes the drink perfect every single time! Best customer service I’ve ever seen. My favorite part about coming here is I’m always greeted with a smile and the atmosphere is amazing!
Atmosphere: 5
Food: 5
Service: 5
ordered a drink off fantuan n it came spilled also not in a glass bottle either but they refused to refund… order milk tea any where else guys
Food: 1
Service: 1
The pineapple bun with a think piece of cold butter in the middle was good. We had it as take out in the past and the butter melted a bit but still tasted good. This time we are eating it at the store it tastes even better with the warm bun. The Hong Kong style milk tea with bubble was so good as well. Strong HK style tea flavor. Both pineapple bun and milk tea are authentic HK style. The strawberry milk drink with bubble was not too sweet and prefect for little kid. We will be back for more of the pineapple bun with butter and HK style milk tea. Had tried their egg waffle in the past and was also good. They are making it fresh to order so do expect a wait but it will be worth it. Crunchy outside and soft inside.
Atmosphere: 5
Food: 5
Service: 5
Nothing worse than COLD egg waffles during weekend peak hours. Ugh!!
Atmosphere: 3
Food: 1
Service: 2
They take phone number for receipt and later they sell those phone numbers to telemarketers. Been getting non-stop Chinese spam calls from NY ever since I visited this place.
Atmosphere: 1
Food: 2
Service: 1
Having passed by Cuppa Tea numerous times, I was excited to finally try the HK Style Egg Waffle, specifically ordering the Matcha flavor. Unfortunately, the product I received did not live up to expectations or advertising. I even double-checked with the cashier, who confirmed it was the correct item.
The waffle was soggy, and most surprisingly, had absolutely no discernible matcha flavor—not even a hint. Furthermore, it lacked the characteristic green hue, making me question if it was even prepared with matcha powder. While the cashier apologized, the Matcha Egg Waffle was a poor experience, and I would recommend choosing a different flavor.
Atmosphere: 3
Food: 1
Service: 4
The food was terrible it was cold when my number was called tasted weird..does not recommend and a side from the food and everything idk who this guy is probably the boss or sum kept telling the workers to make drinks for him while there's a whole lists of orders a head......??
Atmosphere: 1
Food: 2
Service: 2
I would get the store a 0 if I could. waited over 30 minutes for a simple drink. All of their ingredients were out of stock, and this girl was on her phone. The whole time when there was a big crowd, she her AirPods in, working really slow and didn’t care. I saw a guy open some package of his teeth. DONT come here. The girl with the AirPods in picked up the orange slices of her hands when there’s a tonga for that. SO UNSANITARY.
Atmosphere: 1
Food: 1
Service: 1
My previous 5 Stars review: The place is popping! I love how flavorful their Hong Kong-style milk tea is - it makes me feel warm and cozy, especially when served in a glass bottle. I also truly enjoy their limited-edition egg tart waffles as well. Delicious 😋🥹🥹🥹
Update:
1. The quality of the egg tart waffles has decreased substantially. It is the second time we got this issue. They don’t hit the spot anymore - the filling is different, they aren’t baked well, and they taste like a completely different recipe and execution compared to the egg tarts I bought about two months ago.
2. The Signature Hong Kong Milk Tea (Hot) is also not as flavorful anymore and tastes different (did you change the recipe as well???) since maybe a month ago.
An owner or a supervisor of the place must to take some action ASAP, to fix the quality of the tea and waffles or you gonna lose so many loyal customers.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I’ve been a loyal customer for years, but after my last three visits, I’m officially done with this place.
I waited over 30 minutes for a simple egg waffle. During that time, a man—possibly the manager or owner—was loudly yelling at both me and the staff, only making an already chaotic situation worse. He demanded payment in an extremely rude and aggressive way, telling me to “give him the money”. I came here to buy food, not feel like I was being robbed.
Right after placing my order, my number was called—only to be told it wasn’t ready. When I asked, he said “3 minutes.” I waited another 20. Why call a number if the order’s not even close to ready? It felt like a complete joke.
Second time there, The front counter was no better. The woman working there didn’t speak any English, doesn’t know how to count coins, and spent the entire time yelling at the staff in Chinese, ignoring customers. If you don’t know how to communicate in English or count change, then the front desk is not the right place for you, go back to school. She then handed my order to someone else even though I was standing right there with my receipt. No apology, just more shouting, while a girl standing by had to keep apologizing for her.
To top it off, the food isn’t even worth the trouble. The egg waffle was overpriced, glass bottle costs an extra dollar now. The curry fish balls tasted like they were soaked in watered-down curry. And some of the staff looked so young, it raised serious questions—one boy making waffles looked like he was still in middle school. I Will be reporting this.
This place has completely fallen apart. It’s disorganized, unprofessional, and frankly embarrassing to witness. I won’t be coming back—and I’ll be warning everyone I know to stay away.
Atmosphere: 1
Food: 1
Service: 1
The waffle is sooooooo good!!!! The drinks are good too yall should try!
Atmosphere: 5
Food: 5
Service: 5
For 1 bread have to wait for 45 mins. Ridiculous. And not organize system. Messy
Atmosphere: 1
Food: 1
Service: 1
Egg waffle with salted egg yolk can barely taste the egg yolk, was going to try the custard tart one but they ran out
I come at june 22’25 at Sunday I order 3 times but the service not nice 3 lady was standby in front of not nicely to customer and the waffle i’m order 4 waffle was broken the lady didn’t care … I know that day was busy but u must take care and give good service to customer
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