There’s a reason why this store gets so many one star reviews and I’m honestly looking into getting this chain shut down. There’s no reason why they want a tip and can’t even deliver food then lie about it.
Atmosphere: 1
Food: 1
Service: 1
Afsana Parvin
The food came after 40 mins but was still hot and tasty
Atmosphere: 5
Food: 5
Service: 3
Dee Owens
This review is for Domino’s Pizza located at 109-50 Merrick Blvd in Jamaica Queens. This past Sunday on September 7, between 3:15–3:30 PM, I had a very disappointing experience at this store. The female cashier on duty was extremely rude, dismissive, and unprofessional.
While I was reviewing the menu and preparing my order, she bypassed me and began assisting another customer who had just walked in. After completing his order, she looked directly at me and then walked away without acknowledging me or offering to take my order. I was left standing there, ignored, until a manager eventually stepped in to assist me.
This type of behavior is disrespectful and unacceptable in customer service. Every customer should be treated with professionalism and courtesy. I hope management addresses this issue and provides proper retraining, because the next customer may not be as patient. I decided to cancel my order and take my business elsewhere.
On a positive note, I would like to commend Arham Rafkat, who consistently provides excellent service. He is professional, polite, and always greets customers with a smile. Staff like him should be recognized, but one employee’s poor behavior should not be allowed to damage the reputation of the entire store.
Atmosphere: 1
Service: 1
Rishi Singh
I ordered and it has been an hour and then when I called they wanted me to pay 9 dollars to deliver it and it came cold
Atmosphere: 1
Food: 2
Service: 1
Mahbub
Very bad experience customer service
Atmosphere: 4
Food: 4
Service: 1
Sha
They don't use gloves while making the pizza 🤢
Atmosphere: 3
Service: 1
peora oliver
❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Selena Gonsalas
Treats employees horribly and food is barely okay. Go to any other dominos if you want decent food and have morals.
Atmosphere: 1
Food: 3
Service: 1
Tamara
Whoever the manager and female associate that worked on 07/18/2025 at 5:18 PM are rude individuals. My order said it was delivered when it wasn’t. I spoke to someone on the previous shift a Hispanic women who was very kind she notified me that they will be sending out my order again and it would take about 15 to 20 minutes. I called an hour later and spoke to the rude individual that hung up on me and canceled my order. You work in customer service service your employees need to be retrained on how to speak to paying customers.
I ordered a large pizza but they gave me a medium pizza ans the slices were cut into eighths which is way too small to eat. The employees barely know any english
Atmosphere: 3
Food: 2
Service: 1
Ash B
They disregard the point system and u get no free items for your loyalty.
Food: 1
Service: 1
Den Porteous
I ordered some bbq wings and they were not prepared properly the meat wasn’t cooked and you clearly see they just threw some bbq sauce over it. I ask for them to remake it and I’ll give them it back they told me u have to pay delivery fee for their uncooked chicken.
Atmosphere: 1
Food: 1
Service: 1
Julio Dolmus
Never got my food, but domino's took my money. Avoid this particular spot, called them several times and all they did was hang up. Or leave on hold. Those 1 stars aren't for show
Good and clean
Atmosphere: 5
Food: 5
Service: 5
There’s a reason why this store gets so many one star reviews and I’m honestly looking into getting this chain shut down. There’s no reason why they want a tip and can’t even deliver food then lie about it.
Atmosphere: 1
Food: 1
Service: 1
The food came after 40 mins but was still hot and tasty
Atmosphere: 5
Food: 5
Service: 3
This review is for Domino’s Pizza located at 109-50 Merrick Blvd in Jamaica Queens. This past Sunday on September 7, between 3:15–3:30 PM, I had a very disappointing experience at this store. The female cashier on duty was extremely rude, dismissive, and unprofessional.
While I was reviewing the menu and preparing my order, she bypassed me and began assisting another customer who had just walked in. After completing his order, she looked directly at me and then walked away without acknowledging me or offering to take my order. I was left standing there, ignored, until a manager eventually stepped in to assist me.
This type of behavior is disrespectful and unacceptable in customer service. Every customer should be treated with professionalism and courtesy. I hope management addresses this issue and provides proper retraining, because the next customer may not be as patient. I decided to cancel my order and take my business elsewhere.
On a positive note, I would like to commend Arham Rafkat, who consistently provides excellent service. He is professional, polite, and always greets customers with a smile. Staff like him should be recognized, but one employee’s poor behavior should not be allowed to damage the reputation of the entire store.
Atmosphere: 1
Service: 1
I ordered and it has been an hour and then when I called they wanted me to pay 9 dollars to deliver it and it came cold
Atmosphere: 1
Food: 2
Service: 1
Very bad experience customer service
Atmosphere: 4
Food: 4
Service: 1
They don't use gloves while making the pizza 🤢
Atmosphere: 3
Service: 1
❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Treats employees horribly and food is barely okay. Go to any other dominos if you want decent food and have morals.
Atmosphere: 1
Food: 3
Service: 1
Whoever the manager and female associate that worked on 07/18/2025 at 5:18 PM are rude individuals. My order said it was delivered when it wasn’t. I spoke to someone on the previous shift a Hispanic women who was very kind she notified me that they will be sending out my order again and it would take about 15 to 20 minutes. I called an hour later and spoke to the rude individual that hung up on me and canceled my order. You work in customer service service your employees need to be retrained on how to speak to paying customers.
Atmosphere: 4
Food: 3
Service: 1
Restaurantji Recommends
Good 👍
Atmosphere: 5
Food: 5
Service: 4
I ordered a large pizza but they gave me a medium pizza ans the slices were cut into eighths which is way too small to eat. The employees barely know any english
Atmosphere: 3
Food: 2
Service: 1
They disregard the point system and u get no free items for your loyalty.
Food: 1
Service: 1
I ordered some bbq wings and they were not prepared properly the meat wasn’t cooked and you clearly see they just threw some bbq sauce over it. I ask for them to remake it and I’ll give them it back they told me u have to pay delivery fee for their uncooked chicken.
Atmosphere: 1
Food: 1
Service: 1
Never got my food, but domino's took my money. Avoid this particular spot, called them several times and all they did was hang up. Or leave on hold. Those 1 stars aren't for show
Atmosphere: 1
Food: 1
Service: 1
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