Just brought a old fashion donut didn’t even bother to check it and it was still frozen smh they lucky I had drive off
Atmosphere: 2
Food: 1
Service: 1
UniqueSounds Ent
I stopped in this morning to grab a coffee on the go. As I usually get a coffee from Dunkin every morning or every other morning just not this location. With that being said I usually scan my Dunkin app for points as I’m a regular customer so I had some reward points which I redeem in this store and use it to get a medium hot coffee. after I placed my order and scanned my points to pay for the coffee the guy give me that racist look so he decided to messed up my order purposely all because I used my points to pay for the coffee and I know this was done intentionally. I ordered a Medium hot coffee 3 Milk 2 Sugar mind me there is no other customer waiting in front of me for their order and he was taking way longer to make my coffee which was very obvious that he was trying to waste my time. Anyways I didn’t say anything to him I patiently waited for my coffee, when he handed it to me I looked at the label and it says Medium Hot Coffee Black I said to him this is not what I ordered he then replied to me and said” It’s not black coffee inside. I had a feelings he was lying because the label clearly says something else so I opened the lid right there on the counter and it was Black Coffee Inside. I said to him again this is not what I ordered he then goes” Oh that wasn’t yours I said to him but you handed it to me in my had and said here is your coffee sir. I don’t understand why the workers should have an attitude when it’s time to redeem in store points which we earn as customers. I spend a lot of money at Dunkin on coffee I don’t earn the point for free. This guy shouldn’t be working at any Dunkin Donuts. I will be going back to get his name and file a complaint to the store manager.
Maitri Jani
They don’t know how to Communicate, they make you wait even when they are not busy. Very rude staff, they never have straws for cups bigger than small size. When you ask for the cup they don’t give and make excuses (even if they have).
Atmosphere: 1
Food: 2
Service: 1
Olivia Rose
Fast efficient. Usually empty during school hours. Has drive through. Drinks are made very well. Croissants and donuts are soft and fresh.
Atmosphere: 5
Food: 5
Service: 5
Chris Stackhouse
Okay 👍
Atmosphere: 4
Food: 4
Service: 4
Jasmine Nair
I placed my mobile order 10 minutes before i got there and it still wasn’t ready. i stood there and waited another ten minutes and then the lady working there asked me what i ordered. i tried showing her my phone to show her the mobile order but she said “no don’t show me the phone just tell me” in a very rude tone. i said a pink spritz refresher and she still managed to give me the wrong order but i was fed up so i left. the staff cannot handle the how busy it is as there were multiple other people waiting. i also heard the employees mocking and laughing at a man trying to place his order at the cash register which no worker was at.
Atmosphere: 1
Service: 1
Matthew Comesana
They actually had powdered donuts for once, very hard to find a Dunkin' donuts with fresh powdered Donuts
Mohammed Sazed
I’m talking about this. I go to restaurant but not close. Cashier is lady too much misplaced. Mimi is close. Close close almost 3 minute four minutes. No I have 8 o’clock but she’s crazy. OK I want cashier girl one boy here but cashier ready is very stupid you know I have to buy something but closing time almost 3 minutes OK and then she’s too much mad but I don’t like this. She’s very stupid
Learn Better
This place is beginning to be like a McDonald's hang out spot. Crowds from the school is building up. Weed smoke at the front. Kids skipping class. Homeless asking for money at the drive thru. Kids hanging out at the parking spots, can't even get in without bumping into the students to park your car. Leaving trash in the parking lot for the staff to sweep up later. When class is over end of day it's even worse. Sometimes an NYPD van has to enter the parking lot to monitor the kids.
mark hall
Lady and the morning picked up my donut with the same glove she's taking money and i left never been back nasty lady
I think this Dunkin’ is better than the other Dunkin’ up Francis Lewis. It’s fresher & cleaner. My first time trying the toasted vanilla white chocolate latte here & it was good too.
Atmosphere: 5
Food: 5
Service: 4
Enrique Gambra
Great food great service with a smile 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
SoulChiyl
This is the worse Dunkin I have ever been to. The service is always bad, they cannot keep up with the busy area and orders. My food is cold or messy when I order here. I literally have to ask for my order multiple times when I did mobile order. Something needs to be done, new management or a new crew this is ridiculous
Atmosphere: 1
Food: 1
Service: 1
AJ Cooper
A Pleasant and Quiet Spot.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Half Dozen Donuts
Anthony Saunders
Long wait time, not a place to grab a cup of coffee or something sweet when enroute to work.
Just brought a old fashion donut didn’t even bother to check it and it was still frozen smh they lucky I had drive off
Atmosphere: 2
Food: 1
Service: 1
I stopped in this morning to grab a coffee on the go. As I usually get a coffee from Dunkin every morning or every other morning just not this location. With that being said I usually scan my Dunkin app for points as I’m a regular customer so I had some reward points which I redeem in this store and use it to get a medium hot coffee. after I placed my order and scanned my points to pay for the coffee the guy give me that racist look so he decided to messed up my order purposely all because I used my points to pay for the coffee and I know this was done intentionally. I ordered a Medium hot coffee 3 Milk 2 Sugar mind me there is no other customer waiting in front of me for their order and he was taking way longer to make my coffee which was very obvious that he was trying to waste my time. Anyways I didn’t say anything to him I patiently waited for my coffee, when he handed it to me I looked at the label and it says Medium Hot Coffee Black I said to him this is not what I ordered he then replied to me and said” It’s not black coffee inside. I had a feelings he was lying because the label clearly says something else so I opened the lid right there on the counter and it was Black Coffee Inside. I said to him again this is not what I ordered he then goes” Oh that wasn’t yours I said to him but you handed it to me in my had and said here is your coffee sir. I don’t understand why the workers should have an attitude when it’s time to redeem in store points which we earn as customers. I spend a lot of money at Dunkin on coffee I don’t earn the point for free. This guy shouldn’t be working at any Dunkin Donuts. I will be going back to get his name and file a complaint to the store manager.
They don’t know how to
Communicate, they make you wait even when they are not busy. Very rude staff, they never have straws for cups bigger than small size. When you ask for the cup they don’t give and make excuses (even if they have).
Atmosphere: 1
Food: 2
Service: 1
Fast efficient. Usually empty during school hours. Has drive through. Drinks are made very well. Croissants and donuts are soft and fresh.
Atmosphere: 5
Food: 5
Service: 5
Okay 👍
Atmosphere: 4
Food: 4
Service: 4
I placed my mobile order 10 minutes before i got there and it still wasn’t ready. i stood there and waited another ten minutes and then the lady working there asked me what i ordered. i tried showing her my phone to show her the mobile order but she said “no don’t show me the phone just tell me” in a very rude tone. i said a pink spritz refresher and she still managed to give me the wrong order but i was fed up so i left. the staff cannot handle the how busy it is as there were multiple other people waiting. i also heard the employees mocking and laughing at a man trying to place his order at the cash register which no worker was at.
Atmosphere: 1
Service: 1
They actually had powdered donuts for once, very hard to find a Dunkin' donuts with fresh powdered Donuts
I’m talking about this. I go to restaurant but not close. Cashier is lady too much misplaced. Mimi is close. Close close almost 3 minute four minutes. No I have 8 o’clock but she’s crazy. OK I want cashier girl one boy here but cashier ready is very stupid you know I have to buy something but closing time almost 3 minutes OK and then she’s too much mad but I don’t like this. She’s very stupid
This place is beginning to be like a McDonald's hang out spot. Crowds from the school is building up. Weed smoke at the front. Kids skipping class. Homeless asking for money at the drive thru. Kids hanging out at the parking spots, can't even get in without bumping into the students to park your car. Leaving trash in the parking lot for the staff to sweep up later. When class is over end of day it's even worse. Sometimes an NYPD van has to enter the parking lot to monitor the kids.
Lady and the morning picked up my donut with the same glove she's taking money and i left never been back nasty lady
Restaurantji Recommends
I think this Dunkin’ is better than the other Dunkin’ up Francis Lewis. It’s fresher & cleaner. My first time trying the toasted vanilla white chocolate latte here & it was good too.
Atmosphere: 5
Food: 5
Service: 4
Great food great service with a smile 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
This is the worse Dunkin I have ever been to. The service is always bad, they cannot keep up with the busy area and orders. My food is cold or messy when I order here. I literally have to ask for my order multiple times when I did mobile order. Something needs to be done, new management or a new crew this is ridiculous
Atmosphere: 1
Food: 1
Service: 1
A Pleasant and Quiet Spot.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Half Dozen Donuts
Long wait time, not a place to grab a cup of coffee or something sweet when enroute to work.
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