It's unbelievable how these people get hired. As a former worker of Dunkin' Donuts, I know it is very important to listen to what the customer needs and wants. However these four of the five workers that were working today on June 23rd of 2025 at 1pm, do not know how to serve customers. I asked for a mango pienapple refresher with no ice and cold foam on top. I paid an extra 75 cents for the cold foam, which I don't mind, I know how it works. After questioning my order and repeating it for 30 seconds, they finally made my drink. You workers are getting paid for it, so make it the way I want. I was given little to no cold foam on the top. Theres a line where cold foam is supposed to be served and they gave the smallest line possible. They even tell me in a rude and sarcastic tone to not come back if I need ice in my drink. Unbelievable
Andres Kim Lee
Pretty sure they’re intentionally skimming coffee. Been here multiple times and every single time the drink is 99% milk. Lattes should have double shots.
Louis Cafaro
New location
Robyn Rodriguez
horrible customer service the lady who makes the food was very rude and had an attitude like she didn't want to be there i had to make sure she didn't spit in my food best believe would of been some problems
Flavio Espinoza
Terrible service, the iced latte had no coffee flavor and the milkshake was just milk. Terrible. I do not recommend this place. Look for another one. It's S…!
Atmosphere: 1
Food: 1
Service: 1
Dhasha Chandia
Very rude lady, I asked to make my drink a certain way and she was making faces and had an attitude.
Atmosphere: 1
Food: 1
Service: 1
Ishtiaq Shah
I usually buy ice cream from that dunkin in the evening but one day in the morning i went to that dunkin for coffee. But i was so disappointed the lady manager there was so rude and unprofessional. She did not deal properly and her behavior was so disrespectful. Dunkin should train such people how to deal with customers.
Courtney Capellupo
Love this dunkin, always nice and quick here. Never have to get my order fixed. Always thorough and considerate.
Soniya Kabir
The manager lady,with nasty behavior, always being very rude with customers,never make the right coffee,I ask for no sugar but she put suger & even I repeat no suger she don’t care!!! Very nasty lady with nasty behavior!!!!!!!!!
I really surprised that why dunkin hire someone who have no manners how to deal with customers. Today around 12/1 pm I order a coffee, I just literally asked my payment is went through or not she rudely replied I told you go to pick up line. It’s very ashamed. Very sad Dunkin’. I will never go this shop again.
Atmosphere: 1
Food: 1
Service: 1
Dess Marie
One of the ladies is a snob.. everytime she takes my order she can't even modify the order..she blantly ignores me when that is not what I asked for.. I will not be back to this dunkin again!!
Atmosphere: 2
Food: 2
Service: 2
Alex jm
Nasty customer service The lady over there she is rude
Atmosphere: 1
Food: 1
Service: 1
Zaida
I usually don’t complain but this is The worst Dunkin you could go to . If I could give 0 stars I would . I waited 20 mins to order and another 10 to get my food and when I’m ready to enjoy my plain donut, ts is stale !
Atmosphere: 1
Food: 1
Service: 1
Narissia Peters
This Dunkin is very terrible. My sister was there last week she bought three different drinks and two sandwich. They gave her her order but forgot one of her drink we didn’t notice until we got home sharing the drinks she bought it was a surprise for us. Now we called Dunkin trying to tell them we didn’t get our drink no1 answer we couldn’t go back because of work. Now my mom went personally since we kept calling and no1 answered. My mom decided to go into the Dunkin explained the situation and the Employee got the nerve to tell my mom she’s fighting for a $3 drink why didn’t she make she she had all her drinks b4 she left. This is horrible I was so upset I wanted to go back into that Dunkin and give that employee a piece of my mind to talk to my Mother like that. We are not gonna lie for a free damn coffee mind u my mom still bought the lattes today that we went for even after she was so rude.
It's unbelievable how these people get hired. As a former worker of Dunkin' Donuts, I know it is very important to listen to what the customer needs and wants. However these four of the five workers that were working today on June 23rd of 2025 at 1pm, do not know how to serve customers. I asked for a mango pienapple refresher with no ice and cold foam on top. I paid an extra 75 cents for the cold foam, which I don't mind, I know how it works. After questioning my order and repeating it for 30 seconds, they finally made my drink. You workers are getting paid for it, so make it the way I want. I was given little to no cold foam on the top. Theres a line where cold foam is supposed to be served and they gave the smallest line possible. They even tell me in a rude and sarcastic tone to not come back if I need ice in my drink. Unbelievable
Pretty sure they’re intentionally skimming coffee. Been here multiple times and every single time the drink is 99% milk. Lattes should have double shots.
New location
horrible customer service the lady who makes the food was very rude and had an attitude like she didn't want to be there i had to make sure she didn't spit in my food best believe would of been some problems
Terrible service, the iced latte had no coffee flavor and the milkshake was just milk. Terrible. I do not recommend this place. Look for another one. It's S…!
Atmosphere: 1
Food: 1
Service: 1
Very rude lady, I asked to make my drink a certain way and she was making faces and had an attitude.
Atmosphere: 1
Food: 1
Service: 1
I usually buy ice cream from that dunkin in the evening but one day in the morning i went to that dunkin for coffee. But i was so disappointed the lady manager there was so rude and unprofessional. She did not deal properly and her behavior was so disrespectful. Dunkin should train such people how to deal with customers.
Love this dunkin, always nice and quick here. Never have to get my order fixed. Always thorough and considerate.
The manager lady,with nasty behavior, always being very rude with customers,never make the right coffee,I ask for no sugar but she put suger & even I repeat no suger she don’t care!!! Very nasty lady with nasty behavior!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Worst. Costumer. Service, period
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I really surprised that why dunkin hire someone who have no manners how to deal with customers. Today around 12/1 pm I order a coffee, I just literally asked my payment is went through or not she rudely replied I told you go to pick up line. It’s very ashamed. Very sad Dunkin’. I will never go this shop again.
Atmosphere: 1
Food: 1
Service: 1
One of the ladies is a snob.. everytime she takes my order she can't even modify the order..she blantly ignores me when that is not what I asked for.. I will not be back to this dunkin again!!
Atmosphere: 2
Food: 2
Service: 2
Nasty customer service
The lady over there she is rude
Atmosphere: 1
Food: 1
Service: 1
I usually don’t complain but this is The worst Dunkin you could go to . If I could give 0 stars I would . I waited 20 mins to order and another 10 to get my food and when I’m ready to enjoy my plain donut, ts is stale !
Atmosphere: 1
Food: 1
Service: 1
This Dunkin is very terrible. My sister was there last week she bought three different drinks and two sandwich. They gave her her order but forgot one of her drink we didn’t notice until we got home sharing the drinks she bought it was a surprise for us. Now we called Dunkin trying to tell them we didn’t get our drink no1 answer we couldn’t go back because of work. Now my mom went personally since we kept calling and no1 answered. My mom decided to go into the Dunkin explained the situation and the Employee got the nerve to tell my mom she’s fighting for a $3 drink why didn’t she make she she had all her drinks b4 she left. This is horrible I was so upset I wanted to go back into that Dunkin and give that employee a piece of my mind to talk to my Mother like that. We are not gonna lie for a free damn coffee mind u my mom still bought the lattes today that we went for even after she was so rude.
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