There were two employees (one of them seemed to be a new hire)they spoke in their own language in the store and didn't even take a step to speak English for one minute while I was in there and ordering. All in all pretty rude and not interested in giving a nice customer service. They were happy when I left because they turned around immediately ready to chat to eachother again. The store was a mess and needed a clean up urgently, but the employees were busy chatting.
Atmosphere: 1
Food: 3
Service: 2
William K
Rose was accurate, ready quickly, and the lady was very nice helping to pour me extra creamer in a side cup.
Luke Sandmann
Very kind owner/sales person, gave me a donut for
Service: 5
M El
I come hdte always but i will stop. My coffee taste like water i pay 5 dollars !!! Comeon im your loyal customer! Im going elsewhere. Do you think iwill pay 5 dollars for my latte to taste like water!!
Giovanni Rodriguez
Why can't I find a reliable coffee shop ?They handed me my drink today with literally 1/3 cup of coffee and all foam. Worker looked at me bewildered. I didn't have time for this and returned my drink and walked out.When you tip no issuesWhen you app it bc of their scores no issueVisit with Caution ⚠️
Sarah Rose
For some reason the lattes here always taste burnt. Go to any of the others on Ditmars nearby and the coffees taste much better!
Food: 1
Eveline Carrion
Worst Dunkin I’ve been I Astoria . They always get me something wrong : miss a item ,under heat the mini bites , wrong coffee and they didn’t know how to help me give me my rewards using the DUNKIN app.
Mr. Internet Man
They always undercook the bacon. Today the bacon on my sandwich was totally raw. That's not ok. Also, they never ever stir the iced coffee. All of the stuff just sits at the bottom, so be prepared for flavor shock if you don't mix it yourself.
Atmosphere: 2
Food: 2
Service: 3
precious murray
They make my hot chocolate perfectly. Some make it too cold; others make it too hot. This place makes it perfectly, every time. Plus the staff are very pleasant.
Ali D.
They are on another level of stupid, impolite, and incompetent. I don't know how else to put it.
BEST DD in NY. Always gets my order right, coffee always tastes good. Super quick and efficient, LOVE this place!!!!
Megan P.
Super clean, everyone who works there is friendly and pays attention to your order. Definitely the best coffee chain on Ditmars!
Farouk Abdel Rahman (DaFlameGamers)
Very Nice Employee :)
Lisha Anthony
I Paid for mini bagels , extra toasted and this is what I got , smashed bagels and cold ! Their staff are lazy !Always chatting away with eachother and always messing up my orders . Never going back there again .
There were two employees (one of them seemed to be a new hire)they spoke in their own language in the store and didn't even take a step to speak English for one minute while I was in there and ordering. All in all pretty rude and not interested in giving a nice customer service. They were happy when I left because they turned around immediately ready to chat to eachother again. The store was a mess and needed a clean up urgently, but the employees were busy chatting.
Atmosphere: 1
Food: 3
Service: 2
Rose was accurate, ready quickly, and the lady was very nice helping to pour me extra creamer in a side cup.
Very kind owner/sales person, gave me a donut for
Service: 5
I come hdte always but i will stop. My coffee taste like water i pay 5 dollars !!! Comeon im your loyal customer! Im going elsewhere. Do you think iwill pay 5 dollars for my latte to taste like water!!
Why can't I find a reliable coffee shop ?They handed me my drink today with literally 1/3 cup of coffee and all foam. Worker looked at me bewildered. I didn't have time for this and returned my drink and walked out.When you tip no issuesWhen you app it bc of their scores no issueVisit with Caution ⚠️
For some reason the lattes here always taste burnt. Go to any of the others on Ditmars nearby and the coffees taste much better!
Food: 1
Worst Dunkin I’ve been I Astoria . They always get me something wrong : miss a item ,under heat the mini bites , wrong coffee and they didn’t know how to help me give me my rewards using the DUNKIN app.
They always undercook the bacon. Today the bacon on my sandwich was totally raw. That's not ok. Also, they never ever stir the iced coffee. All of the stuff just sits at the bottom, so be prepared for flavor shock if you don't mix it yourself.
Atmosphere: 2
Food: 2
Service: 3
They make my hot chocolate perfectly. Some make it too cold; others make it too hot. This place makes it perfectly, every time. Plus the staff are very pleasant.
They are on another level of stupid, impolite, and incompetent. I don't know how else to put it.
Restaurantji Recommends
BEST DD in NY. Always gets my order right, coffee always tastes good. Super quick and efficient, LOVE this place!!!!
Super clean, everyone who works there is friendly and pays attention to your order. Definitely the best coffee chain on Ditmars!
Very Nice Employee :)
I Paid for mini bagels , extra toasted and this is what I got , smashed bagels and cold ! Their staff are lazy !Always chatting away with eachother and always messing up my orders . Never going back there again .
They have the on tap cold brew