Please management, TAKE CARE OF YOUR EMPLOYEE!!! He’s very rude and think we are stupid, keep asking us to wait in line. We ordered through the machine and luckily I took picture of order number. We waited in line for 15 minutes and asked the employees but he screamed at us, refused to make the order and asked to wait in line and even threw the box in front of us when a female employee want to take donuts for us (you can check store CCTV). We protested and finally the female (she is nice) employee found MISSED order slip and then she finally prepared the donuts for us after unprofessional behaviour of him.
kelsang yeshi
Poor customer service,I always have to call them couple of times for a coffee.The lady who works there is nice but the guys are arrogant like everyone says.
Gilberto García
Used to be nice but now there's a new guy acting like so arrogant tall man wearing glasses he acts like kid .if u deciding what to get he ask you what do you want nothing like yelling at all 😠😠👎👎
Christina
While the establishment boasts exceptional employees and rapid service, its location is not optimal.
Rauf Dev
Slow and bad service
Jonathan C
I went to this place with the staff and the group. One of the people in the group purchased a coffee with sugar and two wake-up wraps. The wraps were so good that the people ate them. The service was wonderful. The atmosphere was busy with people sitting, people lining up to order, and cashier taking order.
Vanessa Alas
Coffee and food always good
krystel culanag
Great service! They try their best to accommodate and be kind esp during rush hours. Thank you!
Anaize H
They need to shut down this Dunkin or get a whole new staff
Chit Min Swe Tin
When you’re in rush to work, this is not a place for you because they always work too slow even for a small simple order. As a fast food employee, I know it shouldn’t take so long for a food and a drink that is ready and standby.
Good place we don't have this in Dallas i believe. 😅
Atmosphere: 4
Food: 4
Service: 4
Drea M
Not what it use to be
Service: 1
Ulyana Popova
I would like to say that this is was the worst customer service ever. The lady in the front didn’t know what she was doing when I asked her I wanted to use my reward and asked her if she can help me, she came off as idk then why are you even working there if you don’t know???? Thank god I don’t even live in queens or in that neighborhood. Won’t be returning.
Atmosphere: 3
Food: 2
Service: 1
Josue Steve
The people who serve are the worst as human beings, very despotic, rude, such rude ways of serving people, if they don't even say hello when someone arrives and greets them kindly... I don't know why that business hires people like that!!! ! Your policy of choosing the people who will run the business must be stricter!!!
Atmosphere: 1
Food: 3
Service: 1
Carmen Dee
Extremely slow you order through the app and still order not ready. They also forget to make orders. Not coming back here.
Please management, TAKE CARE OF YOUR EMPLOYEE!!!
He’s very rude and think we are stupid, keep asking us to wait in line. We ordered through the machine and luckily I took picture of order number. We waited in line for 15 minutes and asked the employees but he screamed at us, refused to make the order and asked to wait in line and even threw the box in front of us when a female employee want to take donuts for us (you can check store CCTV).
We protested and finally the female (she is nice) employee found MISSED order slip and then she finally prepared the donuts for us after unprofessional behaviour of him.
Poor customer service,I always have to call them couple of times for a coffee.The lady who works there is nice but the guys are arrogant like everyone says.
Used to be nice but now there's a new guy acting like so arrogant tall man wearing glasses he acts like kid .if u deciding what to get he ask you what do you want nothing like yelling at all 😠😠👎👎
While the establishment boasts exceptional employees and rapid service, its location is not optimal.
Slow and bad service
I went to this place with the staff and the group. One of the people in the group purchased a coffee with sugar and two wake-up wraps. The wraps were so good that the people ate them. The service was wonderful. The atmosphere was busy with people sitting, people lining up to order, and cashier taking order.
Coffee and food always good
Great service! They try their best to accommodate and be kind esp during rush hours. Thank you!
They need to shut down this Dunkin or get a whole new staff
When you’re in rush to work, this is not a place for you because they always work too slow even for a small simple order. As a fast food employee, I know it shouldn’t take so long for a food and a drink that is ready and standby.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Good place we don't have this in Dallas i believe. 😅
Atmosphere: 4
Food: 4
Service: 4
Not what it use to be
Service: 1
I would like to say that this is was the worst customer service ever. The lady in the front didn’t know what she was doing when I asked her I wanted to use my reward and asked her if she can help me, she came off as idk then why are you even working there if you don’t know???? Thank god I don’t even live in queens or in that neighborhood. Won’t be returning.
Atmosphere: 3
Food: 2
Service: 1
The people who serve are the worst as human beings, very despotic, rude, such rude ways of serving people, if they don't even say hello when someone arrives and greets them kindly... I don't know why that business hires people like that!!! ! Your policy of choosing the people who will run the business must be stricter!!!
Atmosphere: 1
Food: 3
Service: 1
Extremely slow you order through the app and still order not ready. They also forget to make orders. Not coming back here.
Atmosphere: 1
Food: 1
Service: 1
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