Quick reasonably price food. Food is tasty. Can't complain. Service has been nice everytime I went.
Los Rogerz
2020 right b4 the covid breakout .. man that white rice was hitting!!!! Rib tips tooo!!!! I’ll be back from MIAMI with LOVE.
L
This place was so good, grow a garden✌️✌️
Juan Melendez
They have great food and customer service and they always on time with delivery kind and respectful as well I've been eating at that place for years
Briana Bailey
I had been going to this restaurant for a couple of months now because the food is decent but today I ordered the chicken and mushroom with garlic sauce and they left out the garlic sauce. When I called the same lady picked up the phone and denied that I ever said it, when I know I did. What pisses me off about them is that when they deliver your food they never give you exact change back. They always take it upon themselves to take a tip. I will not be going back to this place and I would advise anyone else to go to the Chinese restaurant that's literally right down the street from this place.
AGC
**Poor Experience at East Garden Chinese Restaurant**
I recently had an extremely disappointing experience ordering from East Garden Chinese Restaurant. The customer service was appalling, and the entire situation was handled with incompetence and disregard for the customer. I ordered the quart of Shrimp with Garlic Sauce & an extra pint of white rice TO NO AVAIL!!!!!!
The delivery driver failed to deliver my order to the correct address, building, or floor. Despite my clear instructions to deliver the food directly to my apartment door—especially since I am differently-abled—the driver ignored these directions. Instead, I was inconvenienced and forced to go downstairs and wait in the lobby and outside in the cold. While I waited as directed by the restaurant via phone call the driver inexplicably headed into the wrong building instead of waiting downstairs as restaurant instructed. This was not only frustrating but completely avoidable if he had followed my delivery instructions. There was no moped or bike parked on front of my address either. My RING doorbell camera also confirms no one accessed my apartment door, not to mention the entire building!
When I contacted the restaurant again, the female customer service representative was dismissive, rude, and argumentative. She repeatedly hung up on me, spoke over me, and seemed more concerned with leaving work for the night than resolving my issue which she stated from her own mouth. She claimed that a photo sent by the driver verified delivery at my address, but this was false. My apartment number is similar to many others in neighboring buildings, so it’s clear the driver delivered to the wrong location.
To make matters worse, I was told that a young man in his twenties or thirties falsely claimed he had ordered the food and accepted it. This individual was not me(a woman)nor anyone associated with me. The restaurant even stated that this person was a repeat customer, which makes no sense because this was my first time ordering from them. This negligence resulted in a complete stranger having my food, name, and address.
This entire experience was a major inconvenience and a waste of my time, money, and energy. The restaurant’s handling of the situation was unprofessional and unacceptable. I am left hungry and frustrated due to their poor service and lack of accountability. This incident needs to be reported to prevent others from experiencing such an ordeal.
As I was trying to rectify the situation, I managed to reach the driver's phone at one point. However, instead of speaking with him directly, I was met with a foreign language and profanity being spewed in the background. This left me both confused and disgusted, further highlighting the lack of professionalism and respect shown by the staff involved in this incident.
I will never be a patron at this establishment again. I'm anxiously anticipating the restaurant owners response to rectify the distress I endured to my health. I deserve a complimentary (free) order due to the disservice and inconvenience I experienced. I don't recommend this establishment.
Elaine Kang
Best Chinese food I've had in a while. Good portions and lots of vegetables in the hot and sour soup. Amazing ribs! Thank u!
Alex Bar
Excellent quality good staff very tasty thank you very much please keep the same amazing quality and the same amazing service all the best to you.
ItsMeMarie 123
it’s take out and the beef and broccoli was OK not super fresh, the sweet and sour chicken was soggy and not crispy at all. Also no fortune cookie is a miss for me
Atmosphere: 2
Food: 3
Service: 5
Diamond Panther
The food was very good fresh and hot the service was really good as well the prices was reasonable as just as well
Excellent chinese food take out. I got the beef and brocolli. Bae the four chicken wings with egg fried rice and onions.
Atmosphere: 3
Food: 4
Service: 3
Iannthe Francis
The food is terrible. I had to request a refund. I've been to alot of chinese resturants and i always order the same thing. I have NEVER had dry general tso chicken.I added duck sauce and still dry. The chicken seem to be re cooked several times bc it's rubbery.
Food: 1
Service: 1
perhapsnotme
I go here and shi good fr
Atmosphere: 5
Food: 5
Service: 5
gypsydancer64
I'm vegetarian. They have many dishes I can enjoy. Try their General Tso's tofu. It's delicious.
Vegetarian options: I enjoyed their General Tso's tofu, their vegetable Lo Mein. I've had their Vegetarian version of Singapore Mei Fun. All delicious. Try the fried plantains (tostones) as a side dish. I've even enjoyed their mixed vegetables with black bean sauce with brown rice. Their string beans with garlic sauce is great too.
Atmosphere: 5
Food: 5
Service: 5
Franco Flres
If you guys know what you eat about Chinese food, this is the place.
Quick reasonably price food. Food is tasty. Can't complain. Service has been nice everytime I went.
2020 right b4 the covid breakout .. man that white rice was hitting!!!! Rib tips tooo!!!! I’ll be back from MIAMI with LOVE.
This place was so good, grow a garden✌️✌️
They have great food and customer service and they always on time with delivery kind and respectful as well I've been eating at that place for years
I had been going to this restaurant for a couple of months now because the food is decent but today I ordered the chicken and mushroom with garlic sauce and they left out the garlic sauce. When I called the same lady picked up the phone and denied that I ever said it, when I know I did. What pisses me off about them is that when they deliver your food they never give you exact change back. They always take it upon themselves to take a tip. I will not be going back to this place and I would advise anyone else to go to the Chinese restaurant that's literally right down the street from this place.
**Poor Experience at East Garden Chinese Restaurant**
I recently had an extremely disappointing experience ordering from East Garden Chinese Restaurant. The customer service was appalling, and the entire situation was handled with incompetence and disregard for the customer.
I ordered the quart of Shrimp with Garlic Sauce & an extra pint of white rice TO NO AVAIL!!!!!!
The delivery driver failed to deliver my order to the correct address, building, or floor. Despite my clear instructions to deliver the food directly to my apartment door—especially since I am differently-abled—the driver ignored these directions. Instead, I was inconvenienced and forced to go downstairs and wait in the lobby and outside in the cold. While I waited as directed by the restaurant via phone call the driver inexplicably headed into the wrong building instead of waiting downstairs as restaurant instructed. This was not only frustrating but completely avoidable if he had followed my delivery instructions. There was no moped or bike parked on front of my address either. My RING doorbell camera also confirms no one accessed my apartment door, not to mention the entire building!
When I contacted the restaurant again, the female customer service representative was dismissive, rude, and argumentative. She repeatedly hung up on me, spoke over me, and seemed more concerned with leaving work for the night than resolving my issue which she stated from her own mouth. She claimed that a photo sent by the driver verified delivery at my address, but this was false. My apartment number is similar to many others in neighboring buildings, so it’s clear the driver delivered to the wrong location.
To make matters worse, I was told that a young man in his twenties or thirties falsely claimed he had ordered the food and accepted it. This individual was not me(a woman)nor anyone associated with me. The restaurant even stated that this person was a repeat customer, which makes no sense because this was my first time ordering from them. This negligence resulted in a complete stranger having my food, name, and address.
This entire experience was a major inconvenience and a waste of my time, money, and energy. The restaurant’s handling of the situation was unprofessional and unacceptable. I am left hungry and frustrated due to their poor service and lack of accountability. This incident needs to be reported to prevent others from experiencing such an ordeal.
As I was trying to rectify the situation, I managed to reach the driver's phone at one point. However, instead of speaking with him directly, I was met with a foreign language and profanity being spewed in the background. This left me both confused and disgusted, further highlighting the lack of professionalism and respect shown by the staff involved in this incident.
I will never be a patron at this establishment again. I'm anxiously anticipating the restaurant owners response to rectify the distress I endured to my health. I deserve a complimentary (free) order due to the disservice and inconvenience I experienced. I don't recommend this establishment.
Best Chinese food I've had in a while. Good portions and lots of vegetables in the hot and sour soup. Amazing ribs! Thank u!
Excellent quality good staff very tasty thank you very much please keep the same amazing quality and the same amazing service all the best to you.
it’s take out and the beef and broccoli was OK not super fresh, the sweet and sour chicken was soggy and not crispy at all. Also no fortune cookie is a miss for me
Atmosphere: 2
Food: 3
Service: 5
The food was very good fresh and hot the service was really good as well the prices was reasonable as just as well
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: General TSO's Chicken
Restaurantji Recommends
Excellent chinese food take out. I got the beef and brocolli. Bae the four chicken wings with egg fried rice and onions.
Atmosphere: 3
Food: 4
Service: 3
The food is terrible. I had to request a refund. I've been to alot of chinese resturants and i always order the same thing. I have NEVER had dry general tso chicken.I added duck sauce and still dry. The chicken seem to be re cooked several times bc it's rubbery.
Food: 1
Service: 1
I go here and shi good fr
Atmosphere: 5
Food: 5
Service: 5
I'm vegetarian. They have many dishes I can enjoy. Try their General Tso's tofu. It's delicious.
Vegetarian options: I enjoyed their General Tso's tofu, their vegetable Lo Mein. I've had their Vegetarian version of Singapore Mei Fun. All delicious. Try the fried plantains (tostones) as a side dish. I've even enjoyed their mixed vegetables with black bean sauce with brown rice. Their string beans with garlic sauce is great too.
Atmosphere: 5
Food: 5
Service: 5
If you guys know what you eat about Chinese food, this is the place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp with Broccoli
Loading...