East Garden
31-10 36th Ave, Queens
(718) 729-1188
Recent Reviews
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Rating: 6/10
Date Last Visited: 10/12/2025
I ordered a beef dish and Chicken and Broccoli Combination ($12) with Pork Fried Rice and soup. The chicken and broccoli was pretty delicious - the chicken was not dry and there was a good amount of vegetables that tasted great. The fried rice itself was good too. The beef dish was a little underwhelming, as there were only a few pieces of beef, which made me feel like I was eating most veggies with a side of meat. This is a very classic Chinese takeout place, so don’t expect anything crazy. Since I live close to here, this place will definitely become a staple if I want takeout. For the price and quantity, this place is worth it. Overall, I would recommend this place if you want takeout near your area.
Atmosphere: 3
Food: 3
Service: 5
Love the Food ❤️
Atmosphere: 5
Food: 5
Service: 5
My Rangoons got delivered with no sauce were mushy and raw . It was disgusting. Mind you I asked her for extra crispy.
Food: 2
Service: 4
My dad always asks me to order him take out from here. He loves it. Shrimp & broccoli over pork fried rice is his go to.
Food: 5
Food was good just like the Chinese spots I used to grow up and the service was amazing compared to the normal service you’d get at a place like this. Very nice and very hospitable
Atmosphere: 5
Food: 5
Service: 5
Called and got hanged on for making them wait 5 seconds to find the address
Service: 1
Ordered General Tso's and chicken fried rice. Ordered arrived on time. The food was tastless. Both dishes tasted the same .... lousy!
Food: 1
Service: 3
Delicious food and quick delivery at a good price!
Atmosphere: 5
Food: 5
Service: 5
Quick reasonably price food. Food is tasty. Can't complain. Service has been nice everytime I went.
Atmosphere: 4
Food: 4
Service: 4
2020 right b4 the covid breakout .. man that white rice was hitting!!!! Rib tips tooo!!!! I’ll be back from MIAMI with LOVE.
Restaurantji Recommends
This place was so good, grow a garden✌️✌️
They have great food and customer service and they always on time with delivery kind and respectful as well I've been eating at that place for years
I had been going to this restaurant for a couple of months now because the food is decent but today I ordered the chicken and mushroom with garlic sauce and they left out the garlic sauce. When I called the same lady picked up the phone and denied that I ever said it, when I know I did. What pisses me off about them is that when they deliver your food they never give you exact change back. They always take it upon themselves to take a tip. I will not be going back to this place and I would advise anyone else to go to the Chinese restaurant that's literally right down the street from this place.
**Poor Experience at East Garden Chinese Restaurant**
I recently had an extremely disappointing experience ordering from East Garden Chinese Restaurant. The customer service was appalling, and the entire situation was handled with incompetence and disregard for the customer.
I ordered the quart of Shrimp with Garlic Sauce & an extra pint of white rice TO NO AVAIL!!!!!!
The delivery driver failed to deliver my order to the correct address, building, or floor. Despite my clear instructions to deliver the food directly to my apartment door—especially since I am differently-abled—the driver ignored these directions. Instead, I was inconvenienced and forced to go downstairs and wait in the lobby and outside in the cold. While I waited as directed by the restaurant via phone call the driver inexplicably headed into the wrong building instead of waiting downstairs as restaurant instructed. This was not only frustrating but completely avoidable if he had followed my delivery instructions. There was no moped or bike parked on front of my address either. My RING doorbell camera also confirms no one accessed my apartment door, not to mention the entire building!
When I contacted the restaurant again, the female customer service representative was dismissive, rude, and argumentative. She repeatedly hung up on me, spoke over me, and seemed more concerned with leaving work for the night than resolving my issue which she stated from her own mouth. She claimed that a photo sent by the driver verified delivery at my address, but this was false. My apartment number is similar to many others in neighboring buildings, so it’s clear the driver delivered to the wrong location.
To make matters worse, I was told that a young man in his twenties or thirties falsely claimed he had ordered the food and accepted it. This individual was not me(a woman)nor anyone associated with me. The restaurant even stated that this person was a repeat customer, which makes no sense because this was my first time ordering from them. This negligence resulted in a complete stranger having my food, name, and address.
This entire experience was a major inconvenience and a waste of my time, money, and energy. The restaurant’s handling of the situation was unprofessional and unacceptable. I am left hungry and frustrated due to their poor service and lack of accountability. This incident needs to be reported to prevent others from experiencing such an ordeal.
As I was trying to rectify the situation, I managed to reach the driver's phone at one point. However, instead of speaking with him directly, I was met with a foreign language and profanity being spewed in the background. This left me both confused and disgusted, further highlighting the lack of professionalism and respect shown by the staff involved in this incident.
I will never be a patron at this establishment again. I'm anxiously anticipating the restaurant owners response to rectify the distress I endured to my health. I deserve a complimentary (free) order due to the disservice and inconvenience I experienced. I don't recommend this establishment.
Best Chinese food I've had in a while. Good portions and lots of vegetables in the hot and sour soup. Amazing ribs! Thank u!
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