The lounge is good but they had a waiting list and that defeats the whole purpose
Ram Laksh
Over hyped airways with rude employees all across the airline.
Atmosphere: 3
Food: 2
Service: 2
b
If I could give this lounge a zero star, I would. This place is a complete joke. First of all, it is so tiny. It fills up pretty fast with not much seating to choose from. Some seating areas are assigned for families while others are for single travelers. The bathroom is so small, has only ONE SHOWER. Food selection is unbearably limited. The buffet did not have much to offer except light salads and arabic appetizers. So I decided to order directly from the restaurant by the QR code on the table. Once again, not many choices but at least better than the buffet. I ordered basic burger with fries and the burger cane without fries. When I asked one of the waitresses she told me “sorry, but the frying machine is broking”. Are you kidding me? This is absurd.
There is no drinking water here except their so-called “spa water” which is a funky drink that looks like the urine of a hydrated person. Absolutely disgusting.
I understand this is not the main airport for Etihad airways, but you can do better. You can certainly do better than this none sense. This complete joke dressed as a “luxury lounge” in disguise. I feel robbed. And I hope no one feels the same way. STAY AWAY FROM THIS LOUNGE.
Atmosphere: 1
Food: 1
Service: 1
Shailender Singh
Multi-floor lounge capable of accommodating 100s of travellers. Impressive interiors and ambience. Food and drink options are delicious. This is the best lounge I've been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Short Beef Ribs, Chicken Satay
Kaumalie Adhikari (Kumi)
The Etihad Air line is the best airline. Very professional and quick friendly service. Ms Suantha , Mr Minesh in JFK ( sorry if spell the name mistakenly)was helping me checkin. Highly recommend this air line always.keep it up the good service.
Atmosphere: 5
Food: 5
Service: 5
Aniket Thakur
Had a pleasant experience here during my business class travel to Abu Dhabi. Buffet had panner makhni and chicken biryani which were great. Burger and fries with order were good as well.
The ambiance is particularly good.
Atmosphere: 5
Food: 4
Service: 4
carlos borges
The Etihad Lounge at JFK offers an exceptional pre-flight experience that combines luxury, comfort, and attentive service. The moment you enter, you're greeted with a calm, refined atmosphere that’s perfect for relaxing before a long flight. The lounge is beautifully designed, with elegant décor and comfortable seating, creating a serene environment that feels more like a boutique hotel than an airport lounge.
One of the standout features is the dining experience. The à la carte menu offers a range of high-quality dishes, from Middle Eastern specialties to international favorites, all freshly prepared and beautifully presented. The selection of drinks, including premium wines and expertly crafted cocktails, complements the food perfectly.
The lounge also offers great amenities, including private shower suites, which are a fantastic way to refresh before a long-haul flight. The fast Wi-Fi and well-appointed workstations are ideal for business travelers, and there's plenty of space to either work in peace or simply relax.
Atmosphere: 4
Food: 4
Service: 5
Adil Isaac G.
I booked 4 hours through the Etihad website and once I get there they told me it’s only 3 hours and just before the flight. I had work to be done and I found myself roaming around paying for a place to stay and Etihad that stole 1 hour from me. Last time with these thieves.
Marek Weber
Honestly I am shocked about this lounge’s rating. I always have a really good experience here. The foods is tasty, staff super friendly, aťmosphere cozy and quite. The only downside is that you usually have to wait to enter. But there is no reason to give this lounge less then 4 starts. I am looking forward to coming back and hopefully people with leaving bad reviews won’t try to get in again, so I don’t have to wait next time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger and Fries
Gary Brazel
We had an excellent breakfast here. The dishes offered were varied and creative. They even had cold brew coffee on tap. The staff are friendly and aim to please. They were out of the brownies - if they are in stock I very much recommend them. It wasn't crowded at all
I never thought an airport lounge would ever craft a berger better than 90% from a dedicated burger shop!!...
Atmosphere: 4
Food: 5
Service: 5
Kenny Chan
I cannot rate the inside since I did not have a chance to go in. It was a Sunday around 2pm. Reception put us on the wait-list, and told us it will take about 20 minutes. It was 30+ minutes when we received the availability text. It also requires you to be back with 10 minutes to checkin with reception. The centurion lounge is next door.
Sarah Cokely
The location of this lounge gives great views, but I think they are too popular for what they can support. There are so few bathrooms for the crowds that come in, staff is constantly on the move trying to manage all the customers, and the cleaning staff are doing their best but they just can’t keep up. I was really looking forward to my time here after visiting the Etihad lounge at Dulles, but between the lackluster food, limited offerings, and kids treating the entire lounge as their play area (certainly nothing the lounge can do about that) I left and went next door to the Amex lounge.
Atmosphere: 2
Food: 3
Service: 3
Eana Kim
Nice lounge with chic design. Food options were good as well!
The lounge is good but they had a waiting list and that defeats the whole purpose
Over hyped airways with rude employees all across the airline.
Atmosphere: 3
Food: 2
Service: 2
If I could give this lounge a zero star, I would. This place is a complete joke. First of all, it is so tiny. It fills up pretty fast with not much seating to choose from. Some seating areas are assigned for families while others are for single travelers. The bathroom is so small, has only ONE SHOWER. Food selection is unbearably limited. The buffet did not have much to offer except light salads and arabic appetizers. So I decided to order directly from the restaurant by the QR code on the table. Once again, not many choices but at least better than the buffet. I ordered basic burger with fries and the burger cane without fries. When I asked one of the waitresses she told me “sorry, but the frying machine is broking”. Are you kidding me? This is absurd.
There is no drinking water here except their so-called “spa water” which is a funky drink that looks like the urine of a hydrated person. Absolutely disgusting.
I understand this is not the main airport for Etihad airways, but you can do better. You can certainly do better than this none sense. This complete joke dressed as a “luxury lounge” in disguise. I feel robbed. And I hope no one feels the same way. STAY AWAY FROM THIS LOUNGE.
Atmosphere: 1
Food: 1
Service: 1
Multi-floor lounge capable of accommodating 100s of travellers. Impressive interiors and ambience. Food and drink options are delicious. This is the best lounge I've been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Short Beef Ribs, Chicken Satay
The Etihad Air line is the best airline. Very professional and quick friendly service. Ms Suantha , Mr Minesh in JFK ( sorry if spell the name mistakenly)was helping me checkin. Highly recommend this air line always.keep it up the good service.
Atmosphere: 5
Food: 5
Service: 5
Had a pleasant experience here during my business class travel to Abu Dhabi. Buffet had panner makhni and chicken biryani which were great. Burger and fries with order were good as well.
The ambiance is particularly good.
Atmosphere: 5
Food: 4
Service: 4
The Etihad Lounge at JFK offers an exceptional pre-flight experience that combines luxury, comfort, and attentive service. The moment you enter, you're greeted with a calm, refined atmosphere that’s perfect for relaxing before a long flight. The lounge is beautifully designed, with elegant décor and comfortable seating, creating a serene environment that feels more like a boutique hotel than an airport lounge.
One of the standout features is the dining experience. The à la carte menu offers a range of high-quality dishes, from Middle Eastern specialties to international favorites, all freshly prepared and beautifully presented. The selection of drinks, including premium wines and expertly crafted cocktails, complements the food perfectly.
The lounge also offers great amenities, including private shower suites, which are a fantastic way to refresh before a long-haul flight. The fast Wi-Fi and well-appointed workstations are ideal for business travelers, and there's plenty of space to either work in peace or simply relax.
Atmosphere: 4
Food: 4
Service: 5
I booked 4 hours through the Etihad website and once I get there they told me it’s only 3 hours and just before the flight. I had work to be done and I found myself roaming around paying for a place to stay and Etihad that stole 1 hour from me. Last time with these thieves.
Honestly I am shocked about this lounge’s rating. I always have a really good experience here. The foods is tasty, staff super friendly, aťmosphere cozy and quite. The only downside is that you usually have to wait to enter. But there is no reason to give this lounge less then 4 starts. I am looking forward to coming back and hopefully people with leaving bad reviews won’t try to get in again, so I don’t have to wait next time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger and Fries
We had an excellent breakfast here. The dishes offered were varied and creative. They even had cold brew coffee on tap.
The staff are friendly and aim to please. They were out of the brownies - if they are in stock I very much recommend them.
It wasn't crowded at all
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I never thought an airport lounge would ever craft a berger better than 90% from a dedicated burger shop!!...
Atmosphere: 4
Food: 5
Service: 5
I cannot rate the inside since I did not have a chance to go in. It was a Sunday around 2pm. Reception put us on the wait-list, and told us it will take about 20 minutes. It was 30+ minutes when we received the availability text. It also requires you to be back with 10 minutes to checkin with reception. The centurion lounge is next door.
The location of this lounge gives great views, but I think they are too popular for what they can support. There are so few bathrooms for the crowds that come in, staff is constantly on the move trying to manage all the customers, and the cleaning staff are doing their best but they just can’t keep up. I was really looking forward to my time here after visiting the Etihad lounge at Dulles, but between the lackluster food, limited offerings, and kids treating the entire lounge as their play area (certainly nothing the lounge can do about that) I left and went next door to the Amex lounge.
Atmosphere: 2
Food: 3
Service: 3
Nice lounge with chic design. Food options were good as well!
Atmosphere: 5
Food: 5
Service: 5
HORRIBLE EXPERIENCE AND
Service: 1
Loading...