The experience got my day off to a great start. The house drip was amazing.
Atmosphere: 5
Food: 5
Service: 5
Eirene Vi
First time at Gregory’s on a Sunday morning and I decided to try the Blue Steel, which they advertise as an energy drink with Blue Spirulina, lime, and mint. Unfortunately, the drink I received was nothing like that description. The staff only mixed what looked like lemonade with Spindrift sparkling water—no blue spirulina, no mint, nothing close to what was promised and this drink costs me $8!
When I asked why my drink didn’t look blue like the menu photo, the staff member told me, “It is blue,” and walked away. My drink was clearly not blue, and even my friends agreed it looked nothing like what was advertised.
On top of that, the staff were unfriendly and completely uninterested in helping—especially the cashier.
Overall: disappointing drink and even worse customer service. Definitely not coming back.
Atmosphere: 3
Food: 1
Service: 1
Priya
I really wanted to like this place since I live in the neighborhood, but my experience was very disappointing. I stood in line waiting, when another customer cut in front of me. Instead of addressing it fairly, the cashier told me the line “starts from the other side” and was rude and standoffish throughout the interaction. It matched what I’ve read in other reviews. Poor customer service and no regard for customers who are waiting their turn. Sadly, I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Paloma Blanco
Everything was perfect for my pickup order. I got the $3 vegan breakfast deal and a pumpkin spice latte. All perfection! Forest Hills location had awesome staff.
Atmosphere: 5
Food: 5
Service: 5
Royce James
Drinks are accurate 40% of the time specifically salted caramel cold brew, other locations like Roosevelt field the drinks are always made correctly. I just signed up for rewards, twice now I have been unable to utilize rewards since the cashiers are not knowledgeable on redeeming reward points.
Atmosphere: 5
Food: 4
Service: 3
Elizabeth Peck
I was just at the Gregory’s coffee on 1273 1 st Avenue ny location at 7:30 am this morning and I ordered a fall out boy latte and was met with so much indifference and then my latte was made full of coffee grinds like I could not even drink had to throw it out .. horrible experience will never go back
Atmosphere: 1
Food: 1
Service: 1
Shari Dongallo
Good place to work/study. Coffee and pastries were really delicious and affordable. Wifi is pretty strong. Music is enough and not too loud as well.
Atmosphere: 5
Food: 5
Service: 5
Ira Cheng
Got smoothie and matcha latte. They forgot my smoothie, didn’t give straw for my latte. And latte tastes like straight milk, no matcha flavor at all. Don’t come here.
Atmosphere: 1
Food: 1
Service: 1
Shelley P.
This location is never a feel good experience. I gave an extra star because the matcha was decent. It seems every time I come here staff is angry and resentful and ignores me standing there. This morning while it’s true they were busy with mobile orders, it’s nice to get a nod or be acknowledged that you are politely and patiently waiting for their attention. I waited about 7 minutes. No eye contact, or “I’ll be right with you”. A lady walked in, walks to the counter and conveniently the barista is done and saunters over. Oh how efficiently! “Hi, what can I get you? “ he says to the new customer. I politely intervened to let him know Ive been there a while and he takes my order at long last. Frustrating bad attitude and disrespect. It seems other reviewers have also mentioned this discriminating behavior. Gregory’s may want to implement some better customer service training at this location. I love very close but I’ll avoid this place in future.
Atmosphere: 2
Food: 3
Service: 1
Thorn Law Group
A dependable spot for early morning coffee runs. The staff is courteous, and the coffee is always fresh.
I ordered a Iced Biscotti Testaross. The drink was really tasty!
Atmosphere: 5
Food: 5
Service: 5
Stephan Gaiza
One of the most strange and frustrating situations I have dealed with at a coffee shop. ( have never rated a coffee shop until now). I have asked the person (cashier) that I would like an espresso with plenty of milk (which I was charged for). While I was waiting for my coffee the barista prepared for me an espresso with a tiny splash of milk while the milk that she heat it up discarded it in in the sink. I clarified to the person that I payed for the milk and she said laughing at me and saying that well if u want milk i have to charge you for it. Based on her statement I asked the barista why she would threw the rest of the milk when I told the colleague I want ,,plenty’’ of milk. It is outrageous the poor customer service. (I have coffee here every afternoon and this person’s coworkers at that time they are very friendly and know what they are doing. They are well trained . I will never come here again to deal with this kind of strange situations in the mornings to avoid this kind of embarrassment. I have worked in hospitality/customer service for many years and employees like these have to be properly trained. It is not just about making a coffee it is making the customers feel welcomed. Reading some of the reviews this is a problem that occurs pretty often. It’s outrageous this kind of behaviour.
Atmosphere: 1
Service: 1
Laila Rosik
The coffee at Gregory’s tasted cheap. It was the worst coffee I’ve ever had. Not worth it guys
Atmosphere: 5
Food: 1
Service: 3
Liv B
Thought I’d try butter pecan and the G house blend. Delightful. And the staffer accommodated my request to use my flask to cut down on packaging.
The experience got my day off to a great start. The house drip was amazing.
Atmosphere: 5
Food: 5
Service: 5
First time at Gregory’s on a Sunday morning and I decided to try the Blue Steel, which they advertise as an energy drink with Blue Spirulina, lime, and mint. Unfortunately, the drink I received was nothing like that description. The staff only mixed what looked like lemonade with Spindrift sparkling water—no blue spirulina, no mint, nothing close to what was promised and this drink costs me $8!
When I asked why my drink didn’t look blue like the menu photo, the staff member told me, “It is blue,” and walked away. My drink was clearly not blue, and even my friends agreed it looked nothing like what was advertised.
On top of that, the staff were unfriendly and completely uninterested in helping—especially the cashier.
Overall: disappointing drink and even worse customer service. Definitely not coming back.
Atmosphere: 3
Food: 1
Service: 1
I really wanted to like this place since I live in the neighborhood, but my experience was very disappointing. I stood in line waiting, when another customer cut in front of me. Instead of addressing it fairly, the cashier told me the line “starts from the other side” and was rude and standoffish throughout the interaction. It matched what I’ve read in other reviews. Poor customer service and no regard for customers who are waiting their turn. Sadly, I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Everything was perfect for my pickup order. I got the $3 vegan breakfast deal and a pumpkin spice latte. All perfection! Forest Hills location had awesome staff.
Atmosphere: 5
Food: 5
Service: 5
Drinks are accurate 40% of the time specifically salted caramel cold brew, other locations like Roosevelt field the drinks are always made correctly. I just signed up for rewards, twice now I have been unable to utilize rewards since the cashiers are not knowledgeable on redeeming reward points.
Atmosphere: 5
Food: 4
Service: 3
I was just at the Gregory’s coffee on 1273 1 st Avenue ny location at 7:30 am this morning and I ordered a fall out boy latte and was met with so much indifference and then my latte was made full of coffee grinds like I could not even drink had to throw it out .. horrible experience will never go back
Atmosphere: 1
Food: 1
Service: 1
Good place to work/study. Coffee and pastries were really delicious and affordable. Wifi is pretty strong. Music is enough and not too loud as well.
Atmosphere: 5
Food: 5
Service: 5
Got smoothie and matcha latte. They forgot my smoothie, didn’t give straw for my latte. And latte tastes like straight milk, no matcha flavor at all. Don’t come here.
Atmosphere: 1
Food: 1
Service: 1
This location is never a feel good experience. I gave an extra star because the matcha was decent.
It seems every time I come here staff is angry and resentful and ignores me standing there. This morning while it’s true they were busy with mobile orders, it’s nice to get a nod or be acknowledged that you are politely and patiently waiting for their attention. I waited about 7 minutes. No eye contact, or “I’ll be right with you”. A lady walked in, walks to the counter and conveniently the barista is done and saunters over. Oh how efficiently! “Hi, what can I get you? “ he says to the new customer. I politely intervened to let him know Ive been there a while and he takes my order at long last. Frustrating bad attitude and disrespect. It seems other reviewers have also mentioned this discriminating behavior. Gregory’s may want to implement some better customer service training at this location. I love very close but I’ll avoid this place in future.
Atmosphere: 2
Food: 3
Service: 1
A dependable spot for early morning coffee runs. The staff is courteous, and the coffee is always fresh.
Restaurantji Recommends
I ordered a Iced Biscotti Testaross. The drink was really tasty!
Atmosphere: 5
Food: 5
Service: 5
One of the most strange and frustrating situations I have dealed with at a coffee shop. ( have never rated a coffee shop until now). I have asked the person (cashier) that I would like an espresso with plenty of milk (which I was charged for). While I was waiting for my coffee the barista prepared for me an espresso with a tiny splash of milk while the milk that she heat it up discarded it in in the sink. I clarified to the person that I payed for the milk and she said laughing at me and saying that well if u want milk i have to charge you for it. Based on her statement I asked the barista why she would threw the rest of the milk when I told the colleague I want ,,plenty’’ of milk. It is outrageous the poor customer service. (I have coffee here every afternoon and this person’s coworkers at that time they are very friendly and know what they are doing. They are well trained . I will never come here again to deal with this kind of strange situations in the mornings to avoid this kind of embarrassment. I have worked in hospitality/customer service for many years and employees like these have to be properly trained. It is not just about making a coffee it is making the customers feel welcomed. Reading some of the reviews this is a problem that occurs pretty often. It’s outrageous this kind of behaviour.
Atmosphere: 1
Service: 1
The coffee at Gregory’s tasted cheap. It was the worst coffee I’ve ever had. Not worth it guys
Atmosphere: 5
Food: 1
Service: 3
Thought I’d try butter pecan and the G house blend. Delightful. And the staffer accommodated my request to use my flask to cut down on packaging.
Atmosphere: 5
Food: 5
Service: 5
Taste great and beautiful warming environment
Atmosphere: 5
Food: 5
Service: 5
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