Guac Time Mexican Grill
249-20 Hillside Ave., Queens
(718) 971-9996
Recent Reviews
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There are better taco options in this area. Tried taco birria, beef was not fresh , consume (birria ravey) was also tasteless. Price also high as compared to others.
Atmosphere: 3
Food: 2
Service: 3
Some of the staff have a lot of attitude. They need to be trained better
Atmosphere: 2
Food: 3
Service: 1
Love the options here which makes it easy to find something for anyone I’m eating with. The portions are generous especially for the price. Tastes great while balancing nutrition. Highly recommend! I usually get it to go and everyone I’ve eaten Guac Time with has enjoyed it!
I usually order via Uber eats but I went to pick up my food yesterday. Love the food always. Parkingc was TIGHT. I double parked, food was already packaged, ran in & ran out.
Food: 5
Great service here as usual, especially from Malaika.
Atmosphere: 5
Food: 5
Service: 5
Worst customer service, never ever order food from them. They were talking about the customer when addressing the issue, not a good place to eat.
Atmosphere: 3
Food: 3
Service: 1
10/17/2025
Service : The employee working at the counter is expert in providing bad service and not interested in the job.
Food: Does it matter when the service is bad ?There are many places charging less than $14 for a rice bowl in the same street.
Service: 1
I would eat here again. My 3 crispy shell tacos gave me a wide range of flavors. A shrimp taco, a pulled chicken taco, and a jerk chicken taco.
I let the food handler hook me up, and boy did she. It was clean. I hear there's another location in Manhattan on 27th Street.
Atmosphere: 3
Food: 5
Service: 5
Very generous with the protein serving.
Atmosphere: 4
Food: 5
Service: 4
I just ordered through Ubereats and I found a hair in my food! The first bite! This is disgusting and unacceptable. Will definitely be complaining to Health department
Restaurantji Recommends
I just wanted to give a huge shoutout to Seerat at Guac Time — she was absolutely amazing! From the moment I walked in, her energy was warm and welcoming. She took the time to walk me through the menu, made some great recommendations, and ensured my order was exactly how I wanted it.
You can tell she genuinely cares about the customer experience. Despite a busy shift, she handled everything with a calm, professional attitude and still managed to smile the whole time. That kind of service makes a place stand out — and honestly, she made my visit 10x better.
If you're ever at Guac Time and Seerat is working, you're in for great service and good vibes.
Atmosphere: 5
Food: 5
Service: 5
Food taste watery not flavored it's identical like Chipotle somethings and I don't like Chipotle In the pass got me real sick in two different occasions food poisoning
Atmosphere: 5
Food: 2
Service: 5
Burrito slaps there guac is amazing
Atmosphere: 5
Food: 5
Service: 5
The staff is very kind and well mannered. They remember your face and treat you nicely.
The food is always the best.
Atmosphere: 5
Food: 5
Service: 5
found a piece of plastic in my food. pretty sad but food was still good nontheless
Food: 3
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