Some of the attendants are have no empathy with customers, they're rude sometimes
Atmosphere: 4
Food: 4
Service: 4
farhat hyder
Bakery / Hot Food Service. Paid $60 for 3 side served in a container. I also paid for container. The hot foods leans towards cheap quality but expensive. Don’t be a fool like me, just go get yourself McDonalds and I promise you’ll be happier. Atleast you’ll save yourself $50 bucks
Atmosphere: 2
Food: 1
Service: 2
Ramisa Huq
Got a tress leches cake and it was the driest cake I’ve ever had. How is a cake that is supposed to be drenched in milk so DRY.
Food: 1
The Best Glue
The lady got the order wrong and insisted she got it right, we threw out our recipet so we couldn't back it up. She even complained to the manager and we overheard it from our table. The lack of professionalism, no wonder this place has bad reviews.
Service: 1
Alexander R. Camacho
Good prices, excellent coffee and good empanadas, ideal after a flight on early morning for a breakfast
Atmosphere: 5
Food: 5
Service: 5
Aniva Gaffar
They will eventually close down I ordered a tres leches and I swear I should’ve just avoided a cake now I have PTSD from that moment I took a bite of that cake it lacked freshness and the taste was awful. I hate writing bad reviews but honestly the department of health should check this place.
Atmosphere: 1
Food: 1
Service: 1
Daniela Jimenez Romero
Terrible service. We are very upset. We went to this café with my family and had a really bad experience. They gave us a cake that was spoiled and sour. My uncle tried to talk to the staff nicely, but they ignored him. Then my mom had to go speak to them, and the woman there was SO RUDE.
First, she said the cake was not bad (which it clearly was!). Then she didn’t say “yes” or “no,” didn’t apologize—nothing. She just took the cake, threw it in the trash in front of us, and said, “Then tell me what you want,” with a very angry and rude attitude.
My mom was polite, but they treated her like she was the problem. That is NOT okay. This is a place for customers, not for being disrespected.
The rest of the food was okay, but the service was HORRIBLE. We will never come back. If they don’t want to be kind to people, they should not be working in customer service. Worst treatment ever.
Atmosphere: 3
Food: 2
Service: 1
oscar pinzon
Food was so bad for 17 Dollars for lunch nooo way
Patrick Zajac
Came in here on impulse when seeing all the cakes in the window. Settled on the caramel cheesecake which was fine. Flavor was overall good but I thought the cheesecake could be smoother and the crust was a bit thick.
Melissa Vilchez
rotten strawberries and bad costumer service, they refuse to give me a fresh one
Horrible, the girls who were there are very bitter, not empathetic, I bought it and sat down to eat. I am a pregnant girl and as those who have gone through this experience will understand, when you have the urge to go to the bathroom it becomes an immediate emergency. The bathroom is full of water and they rudely did not help me I wish the empathy of this place was more pleasant. I really liked the food, but I wouldn't go back.
Sujita Subedi
Worst experience, had Frappuccino with family. They gave us Frappuccino without any taste of coffee. No coffee at all. Being coffee lover, I would have ordered iced coffee instead of Frappuccino if I had known their Frappuccino won’t have any coffee in it.
Atmosphere: 3
Food: 1
Service: 3
fit yams
terrible service from Maria she is so rude and i dont recommend anyone coming here if they have to deal with her attitude
Maria Guevara
Empanadas were horrible. Very dry and it taste like an old empanada. Cleaning the floor by the entrance making it difficult to walk. Not going back at all.
Atmosphere: 3
Food: 1
Service: 3
Akuarella Letina
One of my favorite spots in queens to grab a good coffee, bunch of delicious pastries, and not break my wallet. The pan de bono and bunuelo are to die for!
Some of the attendants are have no empathy with customers, they're rude sometimes
Atmosphere: 4
Food: 4
Service: 4
Bakery / Hot Food Service. Paid $60 for 3 side served in a container. I also paid for container. The hot foods leans towards cheap quality but expensive. Don’t be a fool like me, just go get yourself McDonalds and I promise you’ll be happier. Atleast you’ll save yourself $50 bucks
Atmosphere: 2
Food: 1
Service: 2
Got a tress leches cake and it was the driest cake I’ve ever had. How is a cake that is supposed to be drenched in milk so DRY.
Food: 1
The lady got the order wrong and insisted she got it right, we threw out our recipet so we couldn't back it up. She even complained to the manager and we overheard it from our table. The lack of professionalism, no wonder this place has bad reviews.
Service: 1
Good prices, excellent coffee and good empanadas, ideal after a flight on early morning for a breakfast
Atmosphere: 5
Food: 5
Service: 5
They will eventually close down I ordered a tres leches and I swear I should’ve just avoided a cake now I have PTSD from that moment I took a bite of that cake it lacked freshness and the taste was awful. I hate writing bad reviews but honestly the department of health should check this place.
Atmosphere: 1
Food: 1
Service: 1
Terrible service. We are very upset.
We went to this café with my family and had a really bad experience. They gave us a cake that was spoiled and sour. My uncle tried to talk to the staff nicely, but they ignored him. Then my mom had to go speak to them, and the woman there was SO RUDE.
First, she said the cake was not bad (which it clearly was!). Then she didn’t say “yes” or “no,” didn’t apologize—nothing. She just took the cake, threw it in the trash in front of us, and said, “Then tell me what you want,” with a very angry and rude attitude.
My mom was polite, but they treated her like she was the problem. That is NOT okay. This is a place for customers, not for being disrespected.
The rest of the food was okay, but the service was HORRIBLE. We will never come back. If they don’t want to be kind to people, they should not be working in customer service. Worst treatment ever.
Atmosphere: 3
Food: 2
Service: 1
Food was so bad for 17 Dollars for lunch nooo way
Came in here on impulse when seeing all the cakes in the window. Settled on the caramel cheesecake which was fine. Flavor was overall good but I thought the cheesecake could be smoother and the crust was a bit thick.
rotten strawberries and bad costumer service, they refuse to give me a fresh one
Restaurantji Recommends
Horrible, the girls who were there are very bitter, not empathetic, I bought it and sat down to eat. I am a pregnant girl and as those who have gone through this experience will understand, when you have the urge to go to the bathroom it becomes an immediate emergency.
The bathroom is full of water and they rudely did not help me
I wish the empathy of this place was more pleasant. I really liked the food, but I wouldn't go back.
Worst experience, had Frappuccino with family. They gave us Frappuccino without any taste of coffee. No coffee at all. Being coffee lover, I would have ordered iced coffee instead of Frappuccino if I had known their Frappuccino won’t have any coffee in it.
Atmosphere: 3
Food: 1
Service: 3
terrible service from Maria she is so rude and i dont recommend anyone coming here if they have to deal with her attitude
Empanadas were horrible. Very dry and it taste like an old empanada. Cleaning the floor by the entrance making it difficult to walk. Not going back at all.
Atmosphere: 3
Food: 1
Service: 3
One of my favorite spots in queens to grab a good coffee, bunch of delicious pastries, and not break my wallet. The pan de bono and bunuelo are to die for!
Atmosphere: 5
Food: 5
Service: 5
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