Kriss Jamaican restaurant has the worst customer service ever! The cashiers/servers are always so rude, and whenever you asked them a question or recommendations, they quickly give you an attitude! Why those women are always so angry and has a distasteful look upon their faces, is very unwelcoming! They either needed to be FIRED or RETRAIN. In addition to the HORRIBLE customer service, the food was distasteful, the Curry Goat has no taste, it taste like they didn't even bother to wash the meat properly, it had no flavour and the Rice and Peas was, I don't even know what that was. The same goes for the Fried Chicken, no taste, unflavoured and unseasoned!
Atmosphere: 1
Food: 1
Service: 1
Roberto Thompson
# **Kriss West Indian Restaurant: A Truly Disappointing Experience**
My recent visit to Kriss West Indian Restaurant was, regrettably, one of the most underwhelming experiences I've had in a long time. What began with hopeful anticipation for authentic flavors quickly devolved into a frustrating evening marked by abysmal customer service and truly subpar food.
From the moment we stepped through the door, the atmosphere felt unwelcoming. We stood awkwardly for several minutes before anyone acknowledged our presence, and even then, it felt like an inconvenience rather than a greeting. Our cashier/server, when she finally took our order, she seemed utterly disinterested. There was no warmth, no offer of recommendations, and certainly no smile. Good customer service can often elevate an average meal, but here, it actively detracted from any potential enjoyment.
Unfortunately, the food did little to redeem the experience. Hoping for a taste of the Caribbean, I ordered the classic Fried Chicken with rice and peas, while my companion opted for the Curry Goat. My fried chicken arrived looking rather unappetizing – pale and lacking the characteristic char and vibrant spice I associate with the dish. One bite confirmed my fears: it was dry, bland, and tasted as though it had been reheated rather than freshly prepared. The accompanying rice and peas were clumpy and underseasoned, and the plantains were greasy and limp, far from the sweet, caramelized perfection they should be. My companion's curry goat fared no better; the meat was tough, and the curry sauce lacked depth, tasting more like a generic stew than a rich, aromatic West Indian curry.
We left Kriss West Indian Restaurant feeling thoroughly disappointed and out of pocket. THEY ALSO ABOVE ALL NEED TO RETRAIN THEIR SERVERS/CASHIERS I cannot, in good conscience, recommend Kriss West Indian Restaurant to anyone seeking an enjoyable meal or a taste of authentic Caribbean cuisine. There are undoubtedly better options available that value both their customers and the quality of their dishes.
Atmosphere: 1
Food: 1
Service: 1
monica
Jerk chicken and the dumplings are the bomb!
Food: 5
Service: 5
TASHAUNA THOMAS
Tasty food and great customer service
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Dumplins
Mateenah
I found a very long piece of hair in my food. Completely disgusted and will never return!
Kedesha Bolt
The reception was warm and friendly. The food was good.
Atmosphere: 4
Food: 5
Service: 5
Antonett Rhoden
The food taste wasn’t that bad but they gave me 3 pieces of bone in my fried chicken and when I called to make a complaint it was “ okay….” Then a long pause, like it’s f me . Then try to justify that I’m fortunate I got 3 bones it normally be 2. Like please fix up y’all presentation and service , thank you .
Jovan Scott
Patties are good and tasty. Customer service can be a bit rough sometimes.
Natasha eugene
Great food great price food portion great too been coming here for year
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Jerk Chicken
ken rick
I often visit for their breakfast, ackee & salt fish with yellow yam, green banana and dumplings ?….they also take Apple Pay ?
If you love 💘 🇯🇲 Jamaica Food 🇯🇲💘 you will come back.
Atmosphere: 5
Food: 5
Service: 5
Andre Martin
Horrible workers ?? don’t go there if you don’t tip them. They will hate you and ignore you until they feel like serving you. The tall young light skin girl. Literally went there and the young girl watch the other lady serving without stepping in to serve me but once one of her friends came she acknowledged him by his name and serve him!!! Don’t waste your money here
Emma woolaston
If you love ? ?? Jamaica Food ??? you will come back.
Kriss Jamaican restaurant has the worst customer service ever! The cashiers/servers are always so rude, and whenever you asked them a question or recommendations, they quickly give you an attitude! Why those women are always so angry and has a distasteful look upon their faces, is very unwelcoming! They either needed to be FIRED or RETRAIN. In addition to the HORRIBLE customer service, the food was distasteful, the Curry Goat has no taste, it taste like they didn't even bother to wash the meat properly, it had no flavour and the Rice and Peas was, I don't even know what that was. The same goes for the Fried Chicken, no taste, unflavoured and unseasoned!
Atmosphere: 1
Food: 1
Service: 1
# **Kriss West Indian Restaurant: A Truly Disappointing Experience**
My recent visit to Kriss West Indian Restaurant was, regrettably, one of the most underwhelming experiences I've had in a long time. What began with hopeful anticipation for authentic flavors quickly devolved into a frustrating evening marked by abysmal customer service and truly subpar food.
From the moment we stepped through the door, the atmosphere felt unwelcoming. We stood awkwardly for several minutes before anyone acknowledged our presence, and even then, it felt like an inconvenience rather than a greeting. Our cashier/server, when she finally took our order, she seemed utterly disinterested. There was no warmth, no offer of recommendations, and certainly no smile. Good customer service can often elevate an average meal, but here, it actively detracted from any potential enjoyment.
Unfortunately, the food did little to redeem the experience. Hoping for a taste of the Caribbean, I ordered the classic Fried Chicken with rice and peas, while my companion opted for the Curry Goat. My fried chicken arrived looking rather unappetizing – pale and lacking the characteristic char and vibrant spice I associate with the dish. One bite confirmed my fears: it was dry, bland, and tasted as though it had been reheated rather than freshly prepared. The accompanying rice and peas were clumpy and underseasoned, and the plantains were greasy and limp, far from the sweet, caramelized perfection they should be. My companion's curry goat fared no better; the meat was tough, and the curry sauce lacked depth, tasting more like a generic stew than a rich, aromatic West Indian curry.
We left Kriss West Indian Restaurant feeling thoroughly disappointed and out of pocket. THEY ALSO ABOVE ALL NEED TO RETRAIN THEIR SERVERS/CASHIERS I cannot, in good conscience, recommend Kriss West Indian Restaurant to anyone seeking an enjoyable meal or a taste of authentic Caribbean cuisine. There are undoubtedly better options available that value both their customers and the quality of their dishes.
Atmosphere: 1
Food: 1
Service: 1
Jerk chicken and the dumplings are the bomb!
Food: 5
Service: 5
Tasty food and great customer service
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Dumplins
I found a very long piece of hair in my food. Completely disgusted and will never return!
The reception was warm and friendly. The food was good.
Atmosphere: 4
Food: 5
Service: 5
The food taste wasn’t that bad but they gave me 3 pieces of bone in my fried chicken and when I called to make a complaint it was “ okay….” Then a long pause, like it’s f me . Then try to justify that I’m fortunate I got 3 bones it normally be 2. Like please fix up y’all presentation and service , thank you .
Patties are good and tasty. Customer service can be a bit rough sometimes.
Great food great price food portion great too been coming here for year
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Jerk Chicken
I often visit for their breakfast, ackee & salt fish with yellow yam, green banana and dumplings ?….they also take Apple Pay ?
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
If you love
💘 🇯🇲 Jamaica Food 🇯🇲💘 you will come back.
Atmosphere: 5
Food: 5
Service: 5
Horrible workers ?? don’t go there if you don’t tip them. They will hate you and ignore you until they feel like serving you. The tall young light skin girl. Literally went there and the young girl watch the other lady serving without stepping in to serve me but once one of her friends came she acknowledged him by his name and serve him!!! Don’t waste your money here
If you love
? ?? Jamaica Food ??? you will come back.
Atmosphere: 5
Food: 5
Service: 5
The rice is always hard and lumpy.
Atmosphere: 4
Food: 1
Service: 4
Good food and good service!!!
Atmosphere: 5
Food: 5
Service: 5
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