My boyfriend and I went to this restaurant for Valentine’s Day. While the food was great and the drinks were okay , the waiter didn't pay attention to our bill while processing the payment and charged us for not only our bill but another parties bill as well. How can you be so careless ? After messing up, the host walked around laughing with a smirk on his face. I didn't appreciate it at all. On top of that, our money was never refunded. My boyfriend talked with the manager who said it would be , but as of today, 03-15-2025, there is no refund. We will never diner here again. I visited two other locations and never had a problem.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Traditional Wings
Enzo Tan
Mad Chicken was a surprisingly quick and enjoyable experience. No wait, and our food arrived in under 10 minutes! The ambiance was great, with plenty of TVs for sports fans. I particularly loved the beer sampler, trying their lager, wheat, and IPA – they have a huge draft selection. We ordered wings, kimchi fries, and japchae. The kimchi fries were a definite winner, and the wings were decent, especially paired with the beer. The japchae was a tad salty for my taste. Overall, I'd definitely return for drinks with friends and enjoy the lively atmosphere.
be prepared to wait. Also they don't seem to care.
Atmosphere: 3
Food: 4
Service: 1
Deyvid Salazar Sanchez
Our order was taken, we waited over 40 minutes. The waiter disappeared, no follow up, we didn’t even get our drinks, until we called the waiter, asked how much longer we had to wait, and were told: “We didn’t send your order to the kitchen. I can retake to and offer you a 20% discount?”
Atmosphere: 1
Service: 1
Ana Sanchez
The worst service, waiting 40 minutes after placing the order, when I asked the waiter how much longer I had to wait for my order to arrive, it turned out that they had never sent it to the kitchen 😡they do not have a manager to supervise the service, and the place is very dirty, including the uniform of those who serve
velken88
This place is a joke I call to complain about a order that was sent wrong chicken tenders were sent spicy don't eat spicy ask straight up for a manager this clown guy says he is the manager listens then passes on to another person ask again for a manager says she's not in yet what kind of business runs a place without supervision that why these mistakes happen and everybody does the heck they wanna do so they took my number doubt I'm gonna hear anything don't order for takeout here looks like they have junior high school kids working here. Look at the other negative reviews for this location go to bell and northern blvd locations if you want real good service!!
Atmosphere: 1
Food: 2
Service: 1
Drea Donoso
Airy wings! I dont recommend at all, it was literally no meat in them wings and no flavor at all!!
Joseph Palmeri
Each time we have ordered take out, the food has been enjoyable and quite late. Order has typically been ready 20-30 minutes past the estimated pickup time. There was one instance where the order was ready on time.
Fair enough, they are popular. Last night I used a gift card+credit card on an online order, placed by clicking through their website. When I arrived a few minutes past estimated pickup time, staff told me the order was not received. I told them to cancel the order. (Now unsure if this is even possible as they said they did not receive it.) Staff member was apologetic and took my information to process the refund, told me the refund would appear this morning. It has not. If the refund does not appear by the end of the week, I will attempt a chargeback through my credit card company. As for the gift card balance, I would assume that is lost.
As I told staff, I enjoy eating their food. But something is wrong with the take out procedures.
Gulnur Alpyssova
We visited this restaurant, and while we really enjoyed the atmosphere, the experience overall was disappointing. The avocado salad was absolutely delicious, but everything else we ordered was terrible—way too oily. On top of that, we ordered another dish, but the waiter completely forgot about it. It felt like we ate, but at the same time, we didn’t—it was such a strange experience. After that, we didn’t feel like waiting any longer and decided to leave. On a positive note, we appreciate that they were open on December 24
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Avocado Salad
Shabab Khan
Horrible horrible service. I had to getup and pay in the front bc no one came for about 15/20 minutes. Guess what I didnt pay no tips and my waiter paid him 6 dollars by himself. No way I would go and fight for 6 dollars. But management should see whatsup w the water serving customers. Food wasnt bad ngl.
Went on a Wednesday for their food deal, got told they would not honor it for a made up holiday- “Thanksgiving Eve”. What is next? Halloween eve? DaylightSavings time eve?… Cuatro de Mayo???
Atmosphere: 2
Food: 2
Service: 2
j lee
Being born and raised in Queens I have been going to Mad for Chicken for years. Chimaek is in my blood and I could always trust MFC to satisfy my latenight cravings closing at 11:30.
Unfortunately I came here with 6 people and the daily special was refused as it was the day before Thanksgiving Eve….
Very weird, been coming here for years and this never happened. Pelicana’s original chicken looking pretty tasty right about now ifykyk.
Give Good vibes
Hello My name is Vivian!!! Last weekend was my birthday, and we decided to go there. Unfortunately, the experience was disappointing. The kimchi rice was overly greasy and terrible. The young staff seemed indifferent, and the guy with purple hair showed no interest in addressing our complaints. Even the popcorn was awful.
We sat at the bar, which was also filthy. I definitely don’t plan on returning to this place.
Atmosphere: 3
Food: 1
Service: 1
Max Sterling
Mad for Chicken is a good Korean BBQ chain. Food orders can take a bit, not a place to go for a quick order.
My boyfriend and I went to this restaurant for Valentine’s Day. While the food was great and the drinks were okay , the waiter didn't pay attention to our bill while processing the payment and charged us for not only our bill but another parties bill as well. How can you be so careless ? After messing up, the host walked around laughing with a smirk on his face. I didn't appreciate it at all. On top of that, our money was never refunded. My boyfriend talked with the manager who said it would be , but as of today, 03-15-2025, there is no refund. We will never diner here again. I visited two other locations and never had a problem.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Traditional Wings
Mad Chicken was a surprisingly quick and enjoyable experience. No wait, and our food arrived in under 10 minutes! The ambiance was great, with plenty of TVs for sports fans. I particularly loved the beer sampler, trying their lager, wheat, and IPA – they have a huge draft selection. We ordered wings, kimchi fries, and japchae. The kimchi fries were a definite winner, and the wings were decent, especially paired with the beer. The japchae was a tad salty for my taste. Overall, I'd definitely return for drinks with friends and enjoy the lively atmosphere.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chicken Wings, Popcorn, Loaded Fries
be prepared to wait. Also they don't seem to care.
Atmosphere: 3
Food: 4
Service: 1
Our order was taken, we waited over 40 minutes. The waiter disappeared, no follow up, we didn’t even get our drinks, until we called the waiter, asked how much longer we had to wait, and were told: “We didn’t send your order to the kitchen. I can retake to and offer you a 20% discount?”
Atmosphere: 1
Service: 1
The worst service, waiting 40 minutes after placing the order, when I asked the waiter how much longer I had to wait for my order to arrive, it turned out that they had never sent it to the kitchen 😡they do not have a manager to supervise the service, and the place is very dirty, including the uniform of those who serve
This place is a joke I call to complain about a order that was sent wrong chicken tenders were sent spicy don't eat spicy ask straight up for a manager this clown guy says he is the manager listens then passes on to another person ask again for a manager says she's not in yet what kind of business runs a place without supervision that why these mistakes happen and everybody does the heck they wanna do so they took my number doubt I'm gonna hear anything don't order for takeout here looks like they have junior high school kids working here. Look at the other negative reviews for this location go to bell and northern blvd locations if you want real good service!!
Atmosphere: 1
Food: 2
Service: 1
Airy wings! I dont recommend at all, it was literally no meat in them wings and no flavor at all!!
Each time we have ordered take out, the food has been enjoyable and quite late. Order has typically been ready 20-30 minutes past the estimated pickup time. There was one instance where the order was ready on time.
Fair enough, they are popular. Last night I used a gift card+credit card on an online order, placed by clicking through their website. When I arrived a few minutes past estimated pickup time, staff told me the order was not received. I told them to cancel the order. (Now unsure if this is even possible as they said they did not receive it.) Staff member was apologetic and took my information to process the refund, told me the refund would appear this morning. It has not. If the refund does not appear by the end of the week, I will attempt a chargeback through my credit card company. As for the gift card balance, I would assume that is lost.
As I told staff, I enjoy eating their food. But something is wrong with the take out procedures.
We visited this restaurant, and while we really enjoyed the atmosphere, the experience overall was disappointing. The avocado salad was absolutely delicious, but everything else we ordered was terrible—way too oily. On top of that, we ordered another dish, but the waiter completely forgot about it. It felt like we ate, but at the same time, we didn’t—it was such a strange experience. After that, we didn’t feel like waiting any longer and decided to leave. On a positive note, we appreciate that they were open on December 24
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Avocado Salad
Horrible horrible service. I had to getup and pay in the front bc no one came for about 15/20 minutes. Guess what I didnt pay no tips and my waiter paid him 6 dollars by himself. No way I would go and fight for 6 dollars. But management should see whatsup w the water serving customers.
Food wasnt bad ngl.
Restaurantji Recommends
Went on a Wednesday for their food deal, got told they would not honor it for a made up holiday- “Thanksgiving Eve”.
What is next? Halloween eve? DaylightSavings time eve?… Cuatro de Mayo???
Atmosphere: 2
Food: 2
Service: 2
Being born and raised in Queens I have been going to Mad for Chicken for years. Chimaek is in my blood and I could always trust MFC to satisfy my latenight cravings closing at 11:30.
Unfortunately I came here with 6 people and the daily special was refused as it was the day before Thanksgiving Eve….
Very weird, been coming here for years and this never happened. Pelicana’s original chicken looking pretty tasty right about now ifykyk.
Hello My name is Vivian!!!
Last weekend was my birthday, and we decided to go there. Unfortunately, the experience was disappointing. The kimchi rice was overly greasy and terrible. The young staff seemed indifferent, and the guy with purple hair showed no interest in addressing our complaints. Even the popcorn was awful.
We sat at the bar, which was also filthy. I definitely don’t plan on returning to this place.
Atmosphere: 3
Food: 1
Service: 1
Mad for Chicken is a good Korean BBQ chain.
Food orders can take a bit, not a place to go for a quick order.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Wings, Mac & Melted Cheese, Spicy Soy Garlic, Soy Garlic Chicken
Please hire more help!!! They only had one waitress working. The food was cold. The Bay Ridge location is much better.
Atmosphere: 2
Food: 1
Service: 1
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