Pico De Gallo
8009 Roosevelt Ave, Jackson Heights
(718) 639-7271
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
This used to be one of my favorite places, especially because of the excellent service from a Mexican girl who was always very kind and professional. Unfortunately, the experience has changed a lot with the new staff.
On our last visit, we had an issue with a dish that was not edible. Instead of offering a proper solution, the server simply said, “If you want, I can pack it to go.” That made no sense at all, considering the food could not even be eaten. When I said I didn’t want it, she still tried to charge me, and only stopped when I asked to speak with a manager.
To make it worse, when I requested the manager, I was told they were “too busy” to come out. I find it unbelievable that in a restaurant, there is no responsible person available to resolve a customer’s issue. Only after seeing that I was upset did they offer not to charge for it or change the dish — something that should have been done from the beginning without having to escalate the situation.
Because of this, my boyfriend and I have decided not to return. They do not value their customers nor understand how to handle basic customer service. It’s a shame, because we truly used to love coming here.
Service: 1
What an incredible experience the food was delicious and the service excellent! I will definitely come back and highly recommend the tampiquna
Atmosphere: 5
Food: 5
Service: 5
Cozy place and good prices.
Tasty food
Atmosphere: 3
Food: 3
Service: 4
🇲🇽Excellent Mexican food 🇲🇽
Ver nice veg food..very courteous staff
Atmosphere: 4
Food: 4
Service: 4
It is a place where you have to go with a lot of patience and the wait time takes too long to serve, apart from the fact that they charge the shots and cocktails as if you were in Manhattan, they are not prepared for a high volume of customers.
Atmosphere: 1
Food: 1
Service: 1
Very delicious food and very good portions.bbbbbb;bbyggty
Atmosphere: 4
Food: 5
Service: 4
For breakfast it's not bad. I recommend the cemitas and the melted cheese. Overcooked jerky. Horchata water can be improved.
Good attention.
Atmosphere: 3
Food: 4
Service: 4
Today I came for breakfast and I had a great experience where I enjoyed a delicious breakfast and the kindness of the waitresses was very pleasant. I recommend this place to come as a family, couple or even alone.
Delicious food!, good presentation, good temperature! The personnel is very friendly.The restaurant is very clean and the atmosphere is very pleasant.
Wheelchair accessibility: It is at street level, there are no stairs.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Spectacular attention
Atmosphere: 5
Food: 5
Service: 5
Fifth of May!!
Very nice place . They bring free chips, They have karaoke and different dishes. The owner of the place is very friendly. I recommend it .
Atmosphere: 5
Food: 5
Service: 5
I ordered some nachos with roast beef and the nachos came with charcoal, not that, that's being very shameless.
I love this place! Food is really good, Saturdays night the have Karaoke and it's so fun! Evening waitresses are so kind and nice! I always have a great time every time I go there!
Atmosphere: 5
Food: 5
Service: 5
Loading...