This place is a complete disappointment. I ordered over the phone, and the worker told me 20 minutes. When I arrived, the place was completely empty, and they hadn’t even started to make my pies. They actually told me that someone walked in 10 min after I made the call to order and placed an order for 4 pies. Which has nothing to do with the order I place before them. When the pies came out of the oven, she proceeded to give it to the person she told me came after me!! Then they rushed my pies, and they were half cooked. I’m completely upset with this place. I heard a lot of things, and they were right; this is a terrible pizza restaurant.
Atmosphere: 1
Food: 1
Service: 1
Vanessa A.
Great pizza, nice and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Sharaaz Ramjohn
Place is clean, bathrooms are always kept clean. Great customer service. The seating area is always cleaned up. Pizza is also amazing 🤩
Atmosphere: 5
Food: 5
Service: 5
Giovani Gheorghe
I’ve been coming here for 4 years and they always do their best to serve food no matter how many people or what time. The customer service is excellent and I’d highly recommend coming here
Atmosphere: 5
Food: 5
Service: 5
Jon R
Worst experience went in with a coworker ordered 2 slices and my coworker ordered mozzarella sticks , he tosses in my 2 slices as i go to pay he gave them to another customer waited 20 minutes for 2 soggy slices and the guy didnt even put my coworkers mozzarella sticks in. Get a better counter person.
Atmosphere: 1
Food: 1
Service: 1
Michael Graziosi
Great classic New York pizza. Krispy and great tasting. I love the chicken rolls. The staff is very friendly always a smile
Atmosphere: 5
Food: 5
Service: 5
Teresa M
Pizza Factory LIC has awesome pizza with a crispy crust. Great entrees too like chicken Francese and fettuccine Bolognese. Very nice staff too! Check them out!
Atmosphere: 4
Food: 5
Service: 5
Dzeneta bektesevic
Best pizza in town! Great staff
Atmosphere: 5
Food: 5
Service: 5
Roy Morton
Try the meat lovers slice, its sooooo goood?
Atmosphere: 5
Food: 5
Service: 5
Emily Munoz
The pizza is good but the customer service is horrible the guy took forever to take my order and the lady at the cashier was more invested in her phone than her job like wth get it together ??
This place is a complete disappointment. I ordered over the phone, and the worker told me 20 minutes. When I arrived, the place was completely empty, and they hadn’t even started to make my pies. They actually told me that someone walked in 10 min after I made the call to order and placed an order for 4 pies. Which has nothing to do with the order I place before them. When the pies came out of the oven, she proceeded to give it to the person she told me came after me!! Then they rushed my pies, and they were half cooked. I’m completely upset with this place. I heard a lot of things, and they were right; this is a terrible pizza restaurant.
Atmosphere: 1
Food: 1
Service: 1
Great pizza, nice and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Place is clean, bathrooms are always kept clean. Great customer service. The seating area is always cleaned up. Pizza is also amazing 🤩
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming here for 4 years and they always do their best to serve food no matter how many people or what time. The customer service is excellent and I’d highly recommend coming here
Atmosphere: 5
Food: 5
Service: 5
Worst experience went in with a coworker ordered 2 slices and my coworker ordered mozzarella sticks , he tosses in my 2 slices as i go to pay he gave them to another customer waited 20 minutes for 2 soggy slices and the guy didnt even put my coworkers mozzarella sticks in. Get a better counter person.
Atmosphere: 1
Food: 1
Service: 1
Great classic New York pizza. Krispy and great tasting. I love the chicken rolls. The staff is very friendly always a smile
Atmosphere: 5
Food: 5
Service: 5
Pizza Factory LIC has awesome pizza with a crispy crust. Great entrees too like chicken Francese and fettuccine Bolognese. Very nice staff too! Check them out!
Atmosphere: 4
Food: 5
Service: 5
Best pizza in town! Great staff
Atmosphere: 5
Food: 5
Service: 5
Try the meat lovers slice, its sooooo goood?
Atmosphere: 5
Food: 5
Service: 5
The pizza is good but the customer service is horrible the guy took forever to take my order and the lady at the cashier was more invested in her phone than her job like wth get it together ??
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pizza
Restaurantji Recommends
Such amazing food! I had some of their buffalo chicken slice, I loved it.
Atmosphere: 5
Food: 5
Service: 5
stupid place with no propper
Atmosphere: 1
Food: 1
Service: 1
I can't find it
I can't find it
I like it this place
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