The burgers are okay. They used to be good before but lately, their food tastes like it’s been made earlier and put to sell for later. The fries taste like they were fried and then reheated. And the white sauce given was spoiled. I had to throw it away. And today, even the burger tasted like it wasn’t made fresh or maybe the chicken inside wasn’t made fresh. I’m disappointed because this place started out very well but it’s going downhill lately. The atmosphere is decent and spacious. Seating arrangement is decent.
Atmosphere: 3
Food: 2
Service: 3
Akechi Kocho
I saw this place on Google maps, saw the pictures and thought. Oh this one of those 12 dollar premium type of halal food. I traveled on foot 20 min today, just to come to this place so I can eat a normal food. But I was utterly disappointed. I was really looking forward to trying this place, but I was disappointed with the portion for $12.51. The amount of rice was extremely small compared to what I usually get from halal food carts that are $8-$9(which are also cheaper). It felt like the meal was thrown together without much care. Little bit of this, and ah whatever, here type of. Taste was okay, but for the price, I expected a more generous and balanced portion. Even the halal food carts, that are $8 or $10, they give out a good amount of rice and overall portion. I am very unsatisfied as a first time customer... Posting a photo so you can see what I mean, if you compare the photos they uploaded and see mine. It is so much less. I hope I was polite and if possible I can get my refund.
P.S. The cashier, she is very nice.
Atmosphere: 3
Food: 1
Service: 1
Simi Ahmed
For a fast food joint they serve really fresh and tasty food. Most striking for me has been the politeness with which the staff treat you every time. Young kids but they were raised very well.
Atmosphere: 5
Food: 5
Service: 5
Ray Mack
Mostly everything here is raw🤣🙏❤️ they called Smokey chick but can’t even cook chicken
Raymond Mei
I ordered the 4 piece chicken for $5, I realized I only got 3 once I returned home. Food was delicious, but not as advertised
Food: 5
Nafisah Islam
the smash burger is a 10/10!!!
Atmosphere: 5
Food: 5
Service: 5
Farhad
Very friendly people
Manny C
I used to love ordering from this place until they started the ridiculous practice of not allowing you to order for pickup if your order is over $30. I’ve never heard of a single fast food place in NYC which such an asinine policy. I’m unsure if new owners took over but they should really revise that ridiculous policy. Not only that, I offered to take items out of the order, effectively bringing it under the $30 cost and they could not comprehend that I would want to do that and STILL WOULD’T TAKE MY ORDER. Never again. AWFUL SERVICE.
Atmosphere: 1
Food: 4
Service: 1
Elvis Peralta
Good Chicken Not Salty! I tried a few pieces of chicken, Some Tenders, Mac & cheese and Coleslaw. Everything was decent not like the other overly salty chicken places. I look forward to trying thier chicken sandwiches, Gyro & Burgers! Nice Spot Thanks for the quick service!
Atmosphere: 5
Food: 5
Service: 5
DisLunderPants YT
I’ve been to Smokey Chick in Forest Hills a few times, and while the food itself is solid, the overall experience can be hit or miss depending on the day.
The Food The smash burgers are definitely the highlight. They’re flavorful, cooked well, and have that crispy edge that makes a good smash burger stand out. The onion rings are crispy, not too greasy, and have a nice crunch, while the fries are decent—nothing mind-blowing but a good complement to the meal. When everything is made with care, the food is great and worth coming back for.
The Service Service here is good on certain days, especially Saturdays. When the right staff is working, orders come out fresh, and you can tell there’s attention to detail. However, on other days, it’s a different story. The lack of English-speaking workers is frustrating because good communication is key to success in any restaurant. When customers have questions or specific requests, clear communication is essential, and it’s sometimes difficult here.
Quality Control Issues There have been times when I’ve walked in, and it felt like the workers in the back put zero care into the food. The quality can be inconsistent, and on certain days, you can tell some cooks just don’t care about presentation or freshness. If management wants this place to improve, they should consider replacing some of the cooks who don’t put in the effort.
Final Thoughts Smokey Chick has great food potential, especially with their smash burgers and onion rings, but the inconsistency in service and quality control holds it back. If they can improve their staff communication and ensure every cook takes pride in their work, this place could be top-tier. Right now, it’s good, but not great—and how good your experience is really depends on when you go. 3.5/5 stars.
Chicken Sandwich was fire, fries were seasoned well. Recommend again.
Food: 5
tanzim Uddin
Had this at a friends house. Lemme tell you something, the smash burger is beautiful. Some would say a master piece. Fries are amazing. In the hospital right now. Craving it soooo much rn.
Atmosphere: 5
Food: 5
Service: 5
Abou. Tower Tech
I ordered the Chicken gyro with a side of fries. The fries were good and crispy, I asked for xtra spice/sauce on the chicken gyro, it was smothered in white sauce with the hot sauce barely kicking. Overall store is clean and the price tag was @$11.32
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Curly Fries
Jasmine Moise
The workers were very nice and welcoming. The restaurant was also clean. The food wasnt good. I got a fish sandwich that was soggy after i asked for it to be fried hard and my curly fries were hard as rocks. would not go back.
Atmosphere: 3
Food: 1
Service: 4
Grace Rangel
I ordered lemon pepper wings and mashed. The wings were fresh but extremely salty very hard to finish. The potatoes went in the garbage because they were cold, refrigerated cold, gravy was jellied even though the wings were hot. I cannot believe the lack of effort in warming up the darn potatoes.
The burgers are okay. They used to be good before but lately, their food tastes like it’s been made earlier and put to sell for later. The fries taste like they were fried and then reheated. And the white sauce given was spoiled. I had to throw it away. And today, even the burger tasted like it wasn’t made fresh or maybe the chicken inside wasn’t made fresh. I’m disappointed because this place started out very well but it’s going downhill lately. The atmosphere is decent and spacious. Seating arrangement is decent.
Atmosphere: 3
Food: 2
Service: 3
I saw this place on Google maps, saw the pictures and thought. Oh this one of those 12 dollar premium type of halal food. I traveled on foot 20 min today, just to come to this place so I can eat a normal food. But I was utterly disappointed.
I was really looking forward to trying this place, but I was disappointed with the portion for $12.51. The amount of rice was extremely small compared to what I usually get from halal food carts that are $8-$9(which are also cheaper). It felt like the meal was thrown together without much care. Little bit of this, and ah whatever, here type of.
Taste was okay, but for the price, I expected a more generous and balanced portion.
Even the halal food carts, that are $8 or $10, they give out a good amount of rice and overall portion. I am very unsatisfied as a first time customer...
Posting a photo so you can see what I mean, if you compare the photos they uploaded and see mine. It is so much less.
I hope I was polite and if possible I can get my refund.
P.S. The cashier, she is very nice.
Atmosphere: 3
Food: 1
Service: 1
For a fast food joint they serve really fresh and tasty food. Most striking for me has been the politeness with which the staff treat you every time. Young kids but they were raised very well.
Atmosphere: 5
Food: 5
Service: 5
Mostly everything here is raw🤣🙏❤️ they called Smokey chick but can’t even cook chicken
I ordered the 4 piece chicken for $5, I realized I only got 3 once I returned home. Food was delicious, but not as advertised
Food: 5
the smash burger is a 10/10!!!
Atmosphere: 5
Food: 5
Service: 5
Very friendly people
I used to love ordering from this place until they started the ridiculous practice of not allowing you to order for pickup if your order is over $30. I’ve never heard of a single fast food place in NYC which such an asinine policy. I’m unsure if new owners took over but they should really revise that ridiculous policy. Not only that, I offered to take items out of the order, effectively bringing it under the $30 cost and they could not comprehend that I would want to do that and STILL WOULD’T TAKE MY ORDER. Never again. AWFUL SERVICE.
Atmosphere: 1
Food: 4
Service: 1
Good Chicken Not Salty! I tried a few pieces of chicken, Some Tenders, Mac & cheese and Coleslaw. Everything was decent not like the other overly salty chicken places. I look forward to trying thier chicken sandwiches, Gyro & Burgers! Nice Spot Thanks for the quick service!
Atmosphere: 5
Food: 5
Service: 5
I’ve been to Smokey Chick in Forest Hills a few times, and while the food itself is solid, the overall experience can be hit or miss depending on the day.
The Food
The smash burgers are definitely the highlight. They’re flavorful, cooked well, and have that crispy edge that makes a good smash burger stand out. The onion rings are crispy, not too greasy, and have a nice crunch, while the fries are decent—nothing mind-blowing but a good complement to the meal. When everything is made with care, the food is great and worth coming back for.
The Service
Service here is good on certain days, especially Saturdays. When the right staff is working, orders come out fresh, and you can tell there’s attention to detail. However, on other days, it’s a different story. The lack of English-speaking workers is frustrating because good communication is key to success in any restaurant. When customers have questions or specific requests, clear communication is essential, and it’s sometimes difficult here.
Quality Control Issues
There have been times when I’ve walked in, and it felt like the workers in the back put zero care into the food. The quality can be inconsistent, and on certain days, you can tell some cooks just don’t care about presentation or freshness. If management wants this place to improve, they should consider replacing some of the cooks who don’t put in the effort.
Final Thoughts
Smokey Chick has great food potential, especially with their smash burgers and onion rings, but the inconsistency in service and quality control holds it back. If they can improve their staff communication and ensure every cook takes pride in their work, this place could be top-tier. Right now, it’s good, but not great—and how good your experience is really depends on when you go. 3.5/5 stars.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Fries, Curly Fries
Restaurantji Recommends
Chicken Sandwich was fire, fries were seasoned well. Recommend again.
Food: 5
Had this at a friends house. Lemme tell you something, the smash burger is beautiful. Some would say a master piece. Fries are amazing. In the hospital right now. Craving it soooo much rn.
Atmosphere: 5
Food: 5
Service: 5
I ordered the Chicken gyro with a side of fries. The fries were good and crispy, I asked for xtra spice/sauce on the chicken gyro, it was smothered in white sauce with the hot sauce barely kicking. Overall store is clean and the price tag was @$11.32
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Curly Fries
The workers were very nice and welcoming. The restaurant was also clean. The food wasnt good. I got a fish sandwich that was soggy after i asked for it to be fried hard and my curly fries were hard as rocks. would not go back.
Atmosphere: 3
Food: 1
Service: 4
I ordered lemon pepper wings and mashed. The wings were fresh but extremely salty very hard to finish. The potatoes went in the garbage because they were cold, refrigerated cold, gravy was jellied even though the wings were hot. I cannot believe the lack of effort in warming up the darn potatoes.
Food: 3
Service: 3
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