I ordered an iced vanilla latte and noticed that four people who ordered after me were served first. When I politely asked the barista if she had the drink for Michael, her response, in a very rude tone, was: “I have the cup in my hand.”
I understand the staff can get busy, but that kind of attitude toward a simple question felt unnecessary and unprofessional. A little courtesy goes a long way, especially in customer service.
Atmosphere: 1
Service: 1
Clarence
Maybe it was a bad day.. maybe it was timing. The location was over run with foul mouthed teenagers who seem oblivious to anyone else. The orders were repeatedly incorrect, made worse by be more concerned with what was on the phone.. do better. The coffee was not bad, but don’t think I would return there-in summer !
Atmosphere: 1
Food: 2
Service: 1
John Carl Abines
I cannot just let the day go by without thanking great staff of this shop! Keep doing A great job!
Atmosphere: 5
Food: 5
Service: 5
Lala
They always forgot something, rude staff, the managers is extremely rude and refused to refund me then hung up on me.
Service: 1
ADEM ÇAKMAK
The employees here are extremely disrespectful, they didn't even look at my face, especially the overweight employee. If an official sees this comment, please warn them, this is very disrespectful.
Atmosphere: 1
Food: 1
Service: 1
Bianca Ioana Belu
Love it✨️
Atmosphere: 5
Food: 5
Service: 5
Captain
This will be the last time I ever set foot in this or any Starbucks location,my wife wanted something sweet so we get two drinks from here we ordered 15 minutes before I walked in to get my drink when I asked it wasn’t ready a small black girl with glasses gave me an attitude and said I have to make it it’s coming up wait, I wait get my drinks and ask for a cup holder and a bag she hands me a cup holder and tells me bags are 5 cents excuse me I just spent over $20 for coffee and a drink the least you can do is give me a damn bag so I can walk home with my drinks and not drop them I just have blood next door and was feeling extra weak you could see the paleness in my face the doctor told me to get Starbucks to help and this was what I was greeted with disgusting this happened on April 2nd at 11:25 a small black girl with glasses on she needs training because there’s a guy there talk dude who is literally the only reason I come back to this store his energy and attitude is unmatched he’s an assets little miss attitude is a liability
Atmosphere: 1
Food: 1
Service: 1
Cristal Torres
I have to say the service I received when I walked in today was absolutely amazing. I did an online order for pickup and Krys was so kind and made me feel very welcomed. I usually do not write reviews but she deserves to know what a great job she is doing. I would definitely stop at this Starbucks again.
Atmosphere: 5
Food: 5
Service: 5
yesika diaz
I ordered my coffee online and by the time I got there it was already waiting for me by the front. Very good location, clean , great atmosphere and friendly staff. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Helen F
If I could give it zero I would staff is rude and grumpy. I got a clumpy matcha latte. Save your money
2nd time coming in here & both times it was an issue, so I need to make a review. 1/11/24 around 12:30pm, I ordered 3 cookies, ask to be warmed up, the young lady that had this task, continued to have conversation with a guy who was cleaning the little ovens. Talk & talk & talk making her orders a slow process to get customers out. On the counter there were two CLEANING BOTTLES laid as she took my cookies and rest them near the cleaning products( opened & one just laid flat. Counter wasn’t clean at all… then the guy continued to scrub the oven while my food is laid right there, totally disgusting, unsanitary, I ask for fresh cookies without having someone clean over them. As the same uneducated young lady, who is completely CLUELESS about working with food, opens my cookies, then PUTS HER HAND IN THE GARBAGE CAN TO PUSH THE WRAPPER DOWN, she did it twice at this point, I held my tongue, because I needed to get out of there!!! How you put your hand in garage can then prepare someone food!!! Never ever going back in there!!! Educate this person!!! Teach her, go over food safety!! The cashier however was very lovely.
Atmosphere: 1
Food: 1
Service: 1
emrule reed
Service was awful I had to ask for refund because every one was being served before me. A huge thank you to Maya who took my order and went and even made me my order other than that trash service …
Atmosphere: 2
Food: 2
Service: 1
Eric Naranjo
The girl with the orange fried hair, pale skin was not professional at all, very disappointing to see the customer service this bad especially that girl. I just left right now and she was crazy basically calling me stupid because I did not know it was closed. I love Starbucks but you guys should do something about this. :(
Atmosphere: 2
Food: 2
Service: 1
Rahim Houston
The barista and cashier were great. The service was friendly, and the food and drinks were great.
I ordered an iced vanilla latte and noticed that four people who ordered after me were served first. When I politely asked the barista if she had the drink for Michael, her response, in a very rude tone, was: “I have the cup in my hand.”
I understand the staff can get busy, but that kind of attitude toward a simple question felt unnecessary and unprofessional. A little courtesy goes a long way, especially in customer service.
Atmosphere: 1
Service: 1
Maybe it was a bad day.. maybe it was timing. The location was over run with foul mouthed teenagers who seem oblivious to anyone else. The orders were repeatedly incorrect, made worse by be more concerned with what was on the phone.. do better. The coffee was not bad, but don’t think I would return there-in summer !
Atmosphere: 1
Food: 2
Service: 1
I cannot just let the day go by without thanking great staff of this shop! Keep doing A great job!
Atmosphere: 5
Food: 5
Service: 5
They always forgot something, rude staff, the managers is extremely rude and refused to refund me then hung up on me.
Service: 1
The employees here are extremely disrespectful, they didn't even look at my face, especially the overweight employee. If an official sees this comment, please warn them, this is very disrespectful.
Atmosphere: 1
Food: 1
Service: 1
Love it✨️
Atmosphere: 5
Food: 5
Service: 5
This will be the last time I ever set foot in this or any Starbucks location,my wife wanted something sweet so we get two drinks from here we ordered 15 minutes before I walked in to get my drink when I asked it wasn’t ready a small black girl with glasses gave me an attitude and said I have to make it it’s coming up wait, I wait get my drinks and ask for a cup holder and a bag she hands me a cup holder and tells me bags are 5 cents excuse me I just spent over $20 for coffee and a drink the least you can do is give me a damn bag so I can walk home with my drinks and not drop them I just have blood next door and was feeling extra weak you could see the paleness in my face the doctor told me to get Starbucks to help and this was what I was greeted with disgusting this happened on April 2nd at 11:25 a small black girl with glasses on she needs training because there’s a guy there talk dude who is literally the only reason I come back to this store his energy and attitude is unmatched he’s an assets little miss attitude is a liability
Atmosphere: 1
Food: 1
Service: 1
I have to say the service I received when I walked in today was absolutely amazing. I did an online order for pickup and Krys was so kind and made me feel very welcomed. I usually do not write reviews but she deserves to know what a great job she is doing.
I would definitely stop at this Starbucks again.
Atmosphere: 5
Food: 5
Service: 5
I ordered my coffee online and by the time I got there it was already waiting for me by the front. Very good location, clean , great atmosphere and friendly staff. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
If I could give it zero I would staff is rude and grumpy. I got a clumpy matcha latte. Save your money
Atmosphere: 1
Service: 1
Restaurantji Recommends
2nd time coming in here & both times it was an issue, so I need to make a review. 1/11/24 around 12:30pm, I ordered 3 cookies, ask to be warmed up, the young lady that had this task, continued to have conversation with a guy who was cleaning the little ovens. Talk & talk & talk making her orders a slow process to get customers out. On the counter there were two CLEANING BOTTLES laid as she took my cookies and rest them near the cleaning products( opened & one just laid flat. Counter wasn’t clean at all… then the guy continued to scrub the oven while my food is laid right there, totally disgusting, unsanitary, I ask for fresh cookies without having someone clean over them. As the same uneducated young lady, who is completely CLUELESS about working with food, opens my cookies, then PUTS HER HAND IN THE GARBAGE CAN TO PUSH THE WRAPPER DOWN, she did it twice at this point, I held my tongue, because I needed to get out of there!!! How you put your hand in garage can then prepare someone food!!! Never ever going back in there!!! Educate this person!!! Teach her, go over food safety!! The cashier however was very lovely.
Atmosphere: 1
Food: 1
Service: 1
Service was awful I had to ask for refund because every one was being served before me. A huge thank you to Maya who took my order and went and even made me my order other than that trash service …
Atmosphere: 2
Food: 2
Service: 1
The girl with the orange fried hair, pale skin was not professional at all, very disappointing to see the customer service this bad especially that girl. I just left right now and she was crazy basically calling me stupid because I did not know it was closed. I love Starbucks but you guys should do something about this. :(
Atmosphere: 2
Food: 2
Service: 1
The barista and cashier were great. The service was friendly, and the food and drinks were great.
Atmosphere: 5
Food: 4
Service: 5
Baristas are rude and people at the bar are slow.
Atmosphere: 2
Food: 3
Service: 1
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