UPDATE . from 1 star to 5 . This location improved DRASTICALLY! I go here everyday , the staff is pleasant and mobile orders are coming out quick! If you stopped coming to this location when they first opened I would say to give them a second chance you wont be disappointed!!
Order same thing everyday through the mobile app , drink is made different each and everytime . If using the mobile app sometimes the order takes 10 mins other times its not ready after 35 mins . Drive thru is a joke ! You cant place your order until the car before you orders and picks up their order causing the drive thru line to be backed up with a minimum wait time of 5 mins per car. Although I have to admit that they have been doing a little better since its almost always empty now cause alot of people had horrible experiences and just stopped going here ! Everyone i speak to regarding this location has had a negative experience and has stopped going here . Its a shame ! Location needs more staff and better training. Worker asked me a few days ago "whatcha waiting for " with the nastiest attitude while waiting for my drink to get remade cause it was HORRIBLE , after getting it remade worse then the 1st time i just left with a crap 7 dollar coffee that went straight to the trash@
Atmosphere: 1
Food: 1
Service: 1
Ludmyla Lavrentovych
Great and fast service !!!
Atmosphere: 5
Food: 5
Service: 5
Maribel Martinez
I ordered a venti , paid for a venti but received this instead! Smh what happened to the rest of it @Starbucks
ange b
I've been to this location once for a pick up order and they forgot to make my order until I said something. But I've ordered online a few times from here and no lie they are always missing something in my order. Meanwhile, you pay extra for these add on
Atmosphere: 3
Food: 3
Service: 2
Sandy George
Quiet spot, amazing staff, great drinks, and clean bathrooms, what more could you ask for. They let my daughter have a sample refresher.
Wheelchair accessibility: Wheelchair accessible entrance and bathrooms.
Everytime I come here it’s been a lovely experience!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Marshmallow Dream Bar, Avocado Spread, Butter Croissant
sam
they don't follow customized orders if you order in the app, so don't bother wasting the extra money.
Atmosphere: 4
Food: 3
Service: 1
Dorcas Sharp
This is by far the WORSE Starbucks I have ever been to. The workers especially “Mighty” are rude and arrogant. I frequent Starbucks between Queens and Long Island at least four times a week, and this is the only one that charges for bags, charges to fill a cup without ice, makes you wait at the drive through after you order, runs out of straws, napkins, cups and other essential supplies on a daily. In a predominantly black neighborhood it is a noticeable difference between the customer service here and other stores. This Starbucks is the worse. I live three blocks away but would rather go to Cross Bay or any store in LI before I come here.
Atmosphere: 1
Food: 2
Service: 1
Sol Dweck
Excellent quick efficient friendly
Atmosphere: 5
Food: 5
Service: 5
james rogers
No whipped cream for the Frappuccino. An apology and /or an explanation should have been offered.
YOLANDA I just want to give you 10⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐shes has and continue to make my drinks perfect .And Extra Caramel lol And I don't go every day and she even remembers me & my drink.. she's always helping others!! You go girl you need to manage that store.. From Puerto Rican mama!!! Extra CARAMEL
Service: 4
Shirley Carvajal
Terrible service ? we ordered coffee and the glass of coffee was not even half good and it took them a long time to deliver my coffees
Atmosphere: 2
Food: 1
Service: 1
Saniya Sequinot
Very unprofessional and incompetent. They gave me a completely different order than what i asked for on top of that i asked for cold water why would they give me warm water in a cup? Every franchise ive been to they provided iced water do better or just go home. This happened 4/18/24 around 7am…??
UPDATE . from 1 star to 5 . This location improved DRASTICALLY! I go here everyday , the staff is pleasant and mobile orders are coming out quick! If you stopped coming to this location when they first opened I would say to give them a second chance you wont be disappointed!!
Order same thing everyday through the mobile app , drink is made different each and everytime . If using the mobile app sometimes the order takes 10 mins other times its not ready after 35 mins . Drive thru is a joke ! You cant place your order until the car before you orders and picks up their order causing the drive thru line to be backed up with a minimum wait time of 5 mins per car. Although I have to admit that they have been doing a little better since its almost always empty now cause alot of people had horrible experiences and just stopped going here ! Everyone i speak to regarding this location has had a negative experience and has stopped going here . Its a shame ! Location needs more staff and better training. Worker asked me a few days ago "whatcha waiting for " with the nastiest attitude while waiting for my drink to get remade cause it was HORRIBLE , after getting it remade worse then the 1st time i just left with a crap 7 dollar coffee that went straight to the trash@
Atmosphere: 1
Food: 1
Service: 1
Great and fast service !!!
Atmosphere: 5
Food: 5
Service: 5
I ordered a venti , paid for a venti but received this instead! Smh what happened to the rest of it @Starbucks
I've been to this location once for a pick up order and they forgot to make my order until I said something. But I've ordered online a few times from here and no lie they are always missing something in my order. Meanwhile, you pay extra for these add on
Atmosphere: 3
Food: 3
Service: 2
Quiet spot, amazing staff, great drinks, and clean bathrooms, what more could you ask for. They let my daughter have a sample refresher.
Wheelchair accessibility: Wheelchair accessible entrance and bathrooms.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ethos Bottled Water, Orange Cream Cake Pop, Spinach Feta & Egg White Wrap
Everytime I come here it’s been a lovely experience!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Marshmallow Dream Bar, Avocado Spread, Butter Croissant
they don't follow customized orders if you order in the app, so don't bother wasting the extra money.
Atmosphere: 4
Food: 3
Service: 1
This is by far the WORSE Starbucks I have ever been to. The workers especially “Mighty” are rude and arrogant. I frequent Starbucks between Queens and Long Island at least four times a week, and this is the only one that charges for bags, charges to fill a cup without ice, makes you wait at the drive through after you order, runs out of straws, napkins, cups and other essential supplies on a daily. In a predominantly black neighborhood it is a noticeable difference between the customer service here and other stores. This Starbucks is the worse. I live three blocks away but would rather go to Cross Bay or any store in LI before I come here.
Atmosphere: 1
Food: 2
Service: 1
Excellent quick efficient friendly
Atmosphere: 5
Food: 5
Service: 5
No whipped cream for the Frappuccino. An apology and /or an explanation should have been offered.
Restaurantji Recommends
Place is dirty, unfriendly staff, dead settings.
Atmosphere: 2
Food: 3
Service: 3
They took 10 minutes to pour Apple juice.
Atmosphere: 1
Food: 1
Service: 1
YOLANDA I just want to give you 10⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐shes has and continue to make my drinks perfect .And Extra Caramel lol
And I don't go every day and she even remembers me & my drink.. she's always helping others!!
You go girl you need to manage that store..
From Puerto Rican mama!!!
Extra CARAMEL
Service: 4
Terrible service ? we ordered coffee and the glass of coffee was not even half good and it took them a long time to deliver my coffees
Atmosphere: 2
Food: 1
Service: 1
Very unprofessional and incompetent. They gave me a completely different order than what i asked for on top of that i asked for cold water why would they give me warm water in a cup? Every franchise ive been to they provided iced water do better or just go home. This happened 4/18/24 around 7am…??
Atmosphere: 1
Food: 1
Service: 1
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