Sugar Factory - Queens
110-00 Rockaway Blvd, Queens
(332) 239-5498
Recent Reviews
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The waiter Diego was very attentive and nice. Food was well seasoned and the drinks were strong. If you want to celebrate something special with a loved one, this is a good option.
I'm from trinidad, I came with my mum and sister for my birthday. My experience was absolutely 💯 great. My waiter, Sheikh was beyond excellent in serving us. A very knowledgeable and friendly waiter. This is one of my best birthday. Can't wait to come back. Thanks for everything.
I came here for my sister’s birthday and Omg the food was great, the drinks was great. Her birthday cake was to die for. The service was too good. 10/10 do recommend. And Sheikh was the best waiter that served me and my family today .
johnathon and Vlad rock! great service! great food! always ask for them! they are the best!!!
Let me start by saying RW Prime was closed.. So we had to come here to eat. We were seated by Robert and he was super sweet and had an upbeat attitude, he recommended that we try the burgers, wings, and a shrimp dish that was removed from the menu. Now our server came over he was horrible, checked on the table 3 times when he took the order, when I sent back my dry not pink princess sliders, and when we gave him our rewards card and he had us sitting at the table waiting for him to bring the bill back for 15 minutes. One couple walked up to the front to see what was taking so long. We eventually walked up to the front to see what was taking so long and he was like It's hard to figure out when you use your points. Smh... so I said he didn't know what he was doing. This location is spacious and prettier than the one in Atlantic City. However, I don't think people come here for the food the desserts and drinks are the show stopper. I ate at the Atlantic City mac & cheese burger and that was dry, I wasn't a fan and I'm still not a fan. I will not return.🫣
Today we celebrated my little cousin's 7th birthday- our server was Emilo who was amazing, very attentive and came to check on us periodically to ensure the service was top tier 👌.. food was good as always and drinks (thank you bartender )
Sheikh was awesome! Had a great time. Food was great. Service was great. Will definitely return!
Had a wonderful experience with the staff especially Jonathan our server and big shout out to the manager Carmella. The food was also very well presented.They made sure our needs were met. Jonathan was so professional and courteous. Great energy and enthusiasm. I would definitely dine again. If everyone has those skills of costumer service like Jonathan. Business will always be booming!!!! Thank you again for the wonderful service. #BIG UP ALL THE PORTLAND PEEPS!
Came in for brunch for my daughter’s birthday! Server Johnathan was AMAZING! He is very funny and pleasant to be around
Johnathan and Vlad were beyond awesome!! Johnathan new exactly what Mimosa would go perfect with my steak and eggs. You need a great drink to start your day ask for Vlad, the Mimosas was out of this world!!!thank you for a great experience .
Restaurantji Recommends
Our waiter was also the bartender- we were a party of 6. She was nice but did not come to check on the table often due to her also being the bartender. The food was okay. Everything came out as ordered but it wasn't anything special. It was a Tuesday and rather empty which I expected but they did not play any music except when they were going to sing happy birthday. It could have been more upbeat by playing music & having more staff on floor or a bartender on schedule.
1st time to have breakfast here!! Wasn't even aware of them serving breakfast!! It was amazing & the cost was very budget friendly!!
We went to celebrate my hubby's birthday. It was his first time there. He had a ball!!! Our waiter, Robert was exceptional!! He checked in on us to make sure we had everything we needed to make this a fun experience.
The ambiance was 10/10 , the presentation for the food was great but the food didn't taste that well and I feel like they was overpriced. I don't know if it was this location or it was just a bad afternoon but I honestly didnt enjoy the food
Overrated if we made an appointment because it was a birthday and we got seated in the front there was so much In-N-Out the service was good however the fact that we booked it and drove an hour to this location to be seated in the front like a walk-in was very disappointing to celebrate a birthday
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