We tried samosa chart 1st time , but neither of us liked any of them, too much masala and taste less.
Food: 1
Adam William
Best chai in the neighborhood.
Atmosphere: 3
Food: 5
Service: 5
Voyageuse Yogi L
Authetic Indian sweets, delicious, mouth watering delicacies in NY Queens area. Reasonably priced with tons of vegetarian options. Limited seating and parking as well.
Atmosphere: 3
Food: 4
Service: 4
Jessica Singh
Broken up dhokla don’t waste your money. There quality of food and sweets has gotten worse
hardeep singh
The attitude towards the customer service is absolutely disaster . Trusting over the charge is significantly a top notch missing . While placing an order they say something and when visiting at the place the hike of the sweets inflate . The guy working at the counter has a nostalgic behavior towards the customer doesn’t know a basic etiquette towards the customer yelling instead of accepting . Hope this warns the future customer to stop wasting their money
Atmosphere: 1
Food: 1
Service: 1
Sana Chishty
I’m extremely disappointed with the customer service I received. I was charged significantly more than the usual price for a service I’ve used multiple times before. When I reached out to clarify the overcharge, the response was dismissive and unhelpful. Instead of acknowledging the mistake or explaining the price hike clearly, I was met with vague excuses and no resolution.
It’s frustrating and unacceptable to feel taken advantage of as a loyal customer. Transparency and consistency in pricing should be a basic standard, and unfortunately, this experience fell far short. I won’t be returning, and I’ll be warning others to be cautious when dealing with this business.
Atmosphere: 1
Food: 1
Service: 1
Sam K
I recently visited Surya Store for the first time, hoping to try their Jalebi(dipped in sugar syrup). Unfortunately, it turned out to be a complete disaster. The Jalebi was excessively sweet—completely drenched in sugar syrup, making it unbearable to eat.
But what truly shocked me was the sheer lack of basic customer service. When I requested a sample of the Jalebi, the lady at the counter, with absolute disregard for hygiene or basic etiquette, tried to hand me the dripping, sticky Jalebi directly into my bare hands. Are we serious here? Who does that?
It's appalling that even the simplest concept of customer service—like providing a disposable plate or bowl—is missing. This is precisely the problem with some desi businesses: they believe running a store is just about selling products without any focus on customer experience or basic manners.
Save yourself the trouble and avoid this place unless they decide to learn how to treat customers with even a shred of respect.
Atmosphere: 2
Food: 1
Service: 1
Harry Parmar
Excellent Indian Sweets
Jasleen Kaur
We had most horrible tikki chaat and somosa chaat if someone want to waste their money go their ,employees do not have any clue how to make chaats they should go to punjabi dhaba for training .
Very horrible experience,really disappointed after getting samosas from them , it feels like they are too old not even they were warm .Made call to inform them ,lady there was irresponsible and rude
Atmosphere: 1
Food: 1
Service: 1
Pratibha Thakur
I would give zero stars if I could. Had the most horrible experience at this place with the owner himself. I placed an order online and it was paid for. My mom went inside to pick up and confirmed the name on the order and the order details after which she was given the food. As my mom came out of the store, the owner aggressively followed her to our car and accused her of stealing food. He had not confirmed with his staff and just assumed that my mom walked out of the place without paying. Even after telling him it was paid for, he continued to accuse us. His tone was aggressive and rude and he never apologized for his ridiculous behavior. I have never had such a horrific customer service experience before. We have had a similar incident at this place with the same person and thought to give this place the benefit of the doubt. but clearly, this place does not deserve that. No respect for customers. DO NOT recommend this place at all.
Atmosphere: 1
Food: 1
Rakesh Bhargava
Excellent tasty food just like home cooked
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Aloo Paratha
S S
So this is my first time here and I order pani puri from them it’s was good but it’s not worth the price for 8 pieces and the p u r I balls was very small a least you can put big one so I don’t think I will ever order p a n I p u r I from them or I won’t be back as a customer just a rip off. F y I I paid $10 dollars for them for 8 pieces.
Atmosphere: 4
Food: 4
Service: 2
Gurleen
Worst food ever ..... lack of taste ... nothing was good ...very bad experience
We tried samosa chart 1st time , but neither of us liked any of them, too much masala and taste less.
Food: 1
Best chai in the neighborhood.
Atmosphere: 3
Food: 5
Service: 5
Authetic Indian sweets, delicious, mouth watering delicacies in NY Queens area. Reasonably priced with tons of vegetarian options. Limited seating and parking as well.
Atmosphere: 3
Food: 4
Service: 4
Broken up dhokla don’t waste your money. There quality of food and sweets has gotten worse
The attitude towards the customer service is absolutely disaster . Trusting over the charge is significantly a top notch missing . While placing an order they say something and when visiting at the place the hike of the sweets inflate . The guy working at the counter has a nostalgic behavior towards the customer doesn’t know a basic etiquette towards the customer yelling instead of accepting .
Hope this warns the future customer to stop wasting their money
Atmosphere: 1
Food: 1
Service: 1
I’m extremely disappointed with the customer service I received. I was charged significantly more than the usual price for a service I’ve used multiple times before. When I reached out to clarify the overcharge, the response was dismissive and unhelpful. Instead of acknowledging the mistake or explaining the price hike clearly, I was met with vague excuses and no resolution.
It’s frustrating and unacceptable to feel taken advantage of as a loyal customer. Transparency and consistency in pricing should be a basic standard, and unfortunately, this experience fell far short. I won’t be returning, and I’ll be warning others to be cautious when dealing with this business.
Atmosphere: 1
Food: 1
Service: 1
I recently visited Surya Store for the first time, hoping to try their Jalebi(dipped in sugar syrup). Unfortunately, it turned out to be a complete disaster. The Jalebi was excessively sweet—completely drenched in sugar syrup, making it unbearable to eat.
But what truly shocked me was the sheer lack of basic customer service. When I requested a sample of the Jalebi, the lady at the counter, with absolute disregard for hygiene or basic etiquette, tried to hand me the dripping, sticky Jalebi directly into my bare hands. Are we serious here? Who does that?
It's appalling that even the simplest concept of customer service—like providing a disposable plate or bowl—is missing. This is precisely the problem with some desi businesses: they believe running a store is just about selling products without any focus on customer experience or basic manners.
Save yourself the trouble and avoid this place unless they decide to learn how to treat customers with even a shred of respect.
Atmosphere: 2
Food: 1
Service: 1
Excellent Indian Sweets
We had most horrible tikki chaat and somosa chaat if someone want to waste their money go their ,employees do not have any clue how to make chaats they should go to punjabi dhaba for training .
Atmosphere: 1
Food: 1
Service: 1
What a disaster
Restaurantji Recommends
Very horrible experience,really disappointed after getting samosas from them , it feels like they are too old not even they were warm .Made call to inform them ,lady there was irresponsible and rude
Atmosphere: 1
Food: 1
Service: 1
I would give zero stars if I could. Had the most horrible experience at this place with the owner himself. I placed an order online and it was paid for. My mom went inside to pick up and confirmed the name on the order and the order details after which she was given the food. As my mom came out of the store, the owner aggressively followed her to our car and accused her of stealing food. He had not confirmed with his staff and just assumed that my mom walked out of the place without paying. Even after telling him it was paid for, he continued to accuse us. His tone was aggressive and rude and he never apologized for his ridiculous behavior. I have never had such a horrific customer service experience before. We have had a similar incident at this place with the same person and thought to give this place the benefit of the doubt. but clearly, this place does not deserve that. No respect for customers. DO NOT recommend this place at all.
Atmosphere: 1
Food: 1
Excellent tasty food just like home cooked
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Aloo Paratha
So this is my first time here and I order pani puri from them it’s was good but it’s not worth the price for 8 pieces and the p u r I balls was very small a least you can put big one so I don’t think I will ever order p a n I p u r I from them or I won’t be back as a customer just a rip off. F y I I paid $10 dollars for them for 8 pieces.
Atmosphere: 4
Food: 4
Service: 2
Worst food ever ..... lack of taste ... nothing was good ...very bad experience
Atmosphere: 1
Food: 1
Service: 1
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